Q12
Single choice
Given:
You have been sent as a consultant to a customer site that is experiencing problems with some 2.4 GHz clients on their 802.11a/g network. After collecting information from the company about the problem, your initial troubleshooting step is to find a client device experiencing performance problems and observe its 802.11 frame exchanges in a protocol analyzer. The retransmission rate for that client is 65% instead of the company's baseline, which is 9%.
Based on this information, what troubleshooting step should follow to isolate the problem?