PROFESSIONAL-MACHINE-LEARNING-ENGINEER Web TestEngine demo

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Question 32 of 44
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Q32 Single choice

You work for a telecommunications company. You're building a model to predict which customers may fail to pay their next phone bill. The purpose of this model is to proactively offer at-risk customers assistance such as service discounts and bill deadline extensions. The data is stored in BigQuery and the predictive features that are available for model training include:

1. Customer_id
2. Age
3. Salary (measured in local currency)
4. Sex
5. Average bill value (measured in local currency)
6. Number of phone calls in the last month (integer)
7. Average duration of phone calls (measured in minutes)

You need to investigate and mitigate potential bias against disadvantaged groups, while preserving model accuracy.

What should you do?

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