PEGACPSA23V1 Web TestEngine demo

Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

Call a data transform to copy the case ID from pyWorkPage to the email.

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.