Free PEGACPBA74V1 Web TestEngine Demo

Q1 Multiple choice

YOU are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.

Which two configuration options perform the correct assignment routing? (Choose Two)

Select all that apply.

A
Configure all assignments to route to the service manager who then assigns the tasks to the specific team.
B
Configure routing to use business logic to assign tasks to the appropriate team using the type of service.
C
Configure single level approval routing to a supervisor who assigns the task to the specific team.
D
Configure routing to a skilled work group using the appropriate skill parameters for the selected service.

PEGACPBA74V1 Web TestEngine demo