Q13
Multiple choice
A consultant must design a 360 view of the customer. The business requirements are:
A header card with account information (name, account number, next billing date, invoice method)
A list of related contacts (first name, last name, phone)
All the open cases related to the account (subject, priority, SLA) An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience? Choose 2 answers
Select all that apply.