Q2
Single choice
A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer-centric enterprise. Below is the B2C customer's current system landscape diagram.
The goals for implementing Salesforce include:
1. Develop a 360-degree view of the customer.
2. Leverage Salesforce capabilities for marketing, sales, and service processes.
3. Reuse Enterprise capabilities built for quoting and order management processes.
Which three systems from the current system landscape can be retired with the implementation of Salesforce?