Free HP2-H08 Web TestEngine Demo

Q4 Single choice

A customer complains that their notebook battery does not hold a charge for very long. You determine that the battery has reached the end of its useful life, even though the customer's notebook is still under warranty.

What should you do?

A
Replace the battery under warranty as long as the notebook is still under warranty.
B
Tell the customer that the battery warranty does not cover battery degradation.
C
Advise the customer to purchase an HP Care Pack to cover the battery replacement.
D
Recalibrate the battery to increase the battery capacity.

HP2-H08 Web TestEngine demo