Free FINANCIAL-SERVICES-CLOUD Web TestEngine Demo

Q5 Multiple choice

The investor relations director of a large insurance company just published a press release after the
company's Quarterly Earnings Callto report about its digital transformation implementing Salesforce
Financial Services Cloud (FSC).

Which three value outcomes should the company's stakeholders expect?

Select all that apply.

A
Achieved higher CSAT & NPS scores attributed to personalized customer experiences driven by shorter waits due to decreased average case handle times and improved self-service solutions via
Einstein Bots for FSC
B
Streamlined the entire deal lifecycle with FSC. leveraging relationship maps and interaction history in business development/discovery D to accelerate pipe management and research
C
Improved customer onboarding experiences by fast-tracking and simplifying document tracking and approvals via FSC Action Plans
D
Drove Advisor productivity with a daily task list, client life events, opportunities, and aggregated household information directly from D the FSC HomeT\e
E
Automated claims orchestration via straight through processing workflow rules from OmniStudio with minimal human intervention from insurance adjusters or underwriters, allowing claims to be completed faster and at scale

FINANCIAL-SERVICES-CLOUD Web TestEngine demo