Free EXPERIENCE-CLOUD-CONSULTANT Web TestEngine Demo

Q20 Multiple choice

A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.

What are the two ways the consultant should associate the articles with topics? Choose 2 answers

Select all that apply.

A
Select the appropriate topics on the Knowledge tab within Lightning Experience.
B
Allow guest users to tag displayed articles with relevant topics on a public page.
C
Establish automatic topic assignment of topics to specified data categories within WorkSpaces.
D
Manually add one or more topics to each article within Workspaces.

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