Pegasystems Pegasystems Certifications PEGAPCSA84V1 Questions & Answers

• Question 21:

  Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:

  A future enhancement request to group a set of existing steps into a multistep form

  A drop-down list that is missing one of the required options -- This work item is in progress because the missing option prevents work from being done

  How do you populate the backlog directly from the spreadsheet?

  A. Create bugs

  B. Create feedback

  C. Import stories

  D. Create stories

  Correct Answer: C

• Question 22:

  Which two dependencies do you directly enforce with a Wait step? (Choose Two)

  A. Pausing a case until a predetermined time expires

  B. Pausing a case until a user submits a specified value

  C. Pausing a case until another case reaches a specified status

  D. Pausing a case until a new child case is created

  Correct Answer: BC

• Question 23:

  An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

  A. Configure a data page to store the make, model, and year vehicle data.

  B. Configure a connection to an external system of record that contains the make, model, and year vehicle data.

  C. Configure a static list of the make, model, and year vehicle data.

  D. Configure a local data storage of the make, model, and year vehicle data.

  Correct Answer: B

• Question 24:

  Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.

  Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

  A. Configure the stage to resolve the case.

  B. Configure the case type to create temporary cases.

  C. Add a decision step to the process.

  D. Add a Persist case step to the case life cycle.

  Correct Answer: CD

• Question 25:

  Which issue do you address by simulating a data source?

  A. You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies.

  B. In production, the customer database needs to be taken off-line overnight for scheduled maintenance.

  C. The product database moves to a new data source accessible by a web service that is not yet configured.

  D. During staging, you need to access realistic customer data without exposing personally-identifying information to testers.

  Correct Answer: D

• Question 26:

  You are designing a form for an online bookstore to show new arrivals. Which layout do you use to display the book cover pictures, as shown in the image?

  

  A. Dynamic layout

  B. Repeating dynamic layout

  C. Column layout

  D. Screen layout

  Correct Answer: A

• Question 27:

  You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.

  How do you configure a case type to achieve the required behavior?

  A. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.

  B. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

  C. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.

  D. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.

  Correct Answer: D

• Question 28:

  Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email.

  Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

  A. Add a Create PDF automation that references the Patient visit summary view.

  B. Add a Send Email step and enable the option to include attachments.

  C. Add a Send Email step and compose the message to reference the relevant properties.

  D. Enable email notifications on the case type.

  Correct Answer: AC

• Question 29:

  The business process for an automobile insurance claim consists of the following phases:

  Submission: The customer contacts a customer service representative (CSR) to file the claim.

  Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

  Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

  Verification: After each vehicle repair, the adjuster closes the claim.

  According to Pega best practices, which phase can you implement as a child case?

  A. Verification

  B. Submission

  C. Review

  D. Repair

  Correct Answer: D

• Question 30:

  A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence. Which routing approach supports this requirement?

  A. Route the assignment to the correct work queue by using an authority matrix.

  B. Route the assignment to the correct work queue by using a reporting structure.

  C. Route the assignment to the correct work queue based on business logic.

  D. Route the assignment to a specific underwriter based on business logic.

  Correct Answer: C