Pegasystems PEGAPCSA80V1_2019 Online Practice Questions and Exam Preparation

Pegasystems PEGAPCSA80V1_2019 Online Questions & Answers

• Question 31:

  You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service.

  How do you configure assignment routing to review warranty service requests?

  A. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
  B. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
  C. Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
  D. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
  A. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

• Question 32:

  In designing your application, you want to apply consistent visual styles to all parts of the application. How do you meet this requirement?

  A. Specify a skin in the application rule.
  B. Apply styles to the screen layout.
  C. Use the Live UI tool to select the skin rule.
  D. Specify a skin in the harness rule.
  A. Specify a skin in the application rule.

• Question 33:

  An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

  A. Configure a local data storage of the make, model, and year of the vehicle.
  B. Configure a static list of the make, model, and year vehicles.
  C. Configure a data page to store the make, model, and year data.
  D. Configure a connection to a system of record using the External Database Mapping Wizard.
  D. Configure a connection to a system of record using the External Database Mapping Wizard.

• Question 34:

  You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates. How do you support this request?

  A. Summarize the manager column
  B. Sort the manager column
  C. Group the manager column
  D. Filter the manager column
  C. Group the manager column

• Question 35:

  DRAG DROP

  Select each Flow Shape on the left and drag it to the correct Use Case on the right.

  Select and Place:

  

  

• Question 36:

  An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics.

  Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

  A. Create an access group for local warehouse managers.
  B. Delegate the records for the courier service data type.
  C. Define an approval process for adding and removing courier services.
  D. Enable rule checkout for the local warehouse managers.
  B. Delegate the records for the courier service data type.
  C. Define an approval process for adding and removing courier services.

• Question 37:

  A car insurance quote request requires a view for potential customers to enter information to process the request. What are the primary considerations to make before you configure fields in the view?

  A. The fields users need to see, if the field is required, and where data is sourced from
  B. The fields users need to see, where data is sourced from, and how users enter values
  C. The fields users need to see, how users enter values, and if the fields are required
  D. The fields users need to see, if the field is required, and if the fields include a date type
  D. The fields users need to see, if the field is required, and if the fields include a date type

• Question 38:

  HOTSPOT

  A library application used by staff creates a loan request case when a member wishes to borrow one or more books. As part of the case process, the application shows the staff a read-only list of outstanding past-due books to remind the member to return late books.

  In the Answer Area, select the Data page definition for this use case.

  Hot Area:

  

  

• Question 39:

  Which business need do you address through delegation?

  A. A service representative must attach the appropriate form when emailing a customer.
  B. A risk officer wants to adjust the income threshold for automobile loans.
  C. A care supervisor wants to authorize a second opinion for an insurance claim.
  D. A general manager must approve catering proposals that exceed EUR5000.
  A. A service representative must attach the appropriate form when emailing a customer.

• Question 40:

  You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes.

  Which attribute do you modify to set the background color?

  A. The application skin
  B. The buttons format
  C. The controls format
  D. The background mixin
  B. The buttons format