Pegasystems Pegasystems Certifications PEGACSA72V1 Questions & Answers

• Question 51:

  An application allows bank customers to apply for a credit card. During the process of applying for the credit card, customers can elect to transfer a balance to the card. The bank currency offers three balance transfer options for customers applying for a new credit card:

  1.

  0 percent interest for 6 months.

  2.

  2.9 percent interest for 12 months.

  3.

  3.9 percent interest for 24 months.

  The bank requires that customers first elect whether to transfer a balance. If customers elect to transfer a balance, they must select one of the three options.

  Which control allows you to display all the balance transfer offers on the form, but only allows the customer to select one offer?

  A. Radio buttons

  B. Check box

  C. Picklist

  D. Text area

  Correct Answer: A

• Question 52:

  As part of an authorization process, you need to check whether members of a health care organization are eligible for coverage based on the policy contract terms. Your application uses an activity to perform this evaluation. Which shape would you use to add the activity to the process?

  A. Utility

  B. Assignment

  C. Connector

  D. Subprocess

  Correct Answer: A

• Question 53:

  An application that generates auto insurance quotes allows users to add a substitute transportation reimbursement option to their coverage. Users who add this option are required to select one of three reimbursement levels:

  -

  Up to $10/day

  -

  Up to $25/day

  -

  Up to $50/day

  You must configure a form to add a check box that allows users to select the substitute transportation reimbursement option. Users selecting this option are presented with three reimbursement levels as a set of radio buttons, similar to the following example.

  

  Which type of decision rule do you configure to test whether the user has selected the substitute transportation reimbursement option?

  A. Map value

  B. Decision table

  C. When rule

  D. Decision tree

  Correct Answer: C

  Referencehttps://pdn.pega.com/comparing-decision-tree-decision-table-and-map-value- rule-types/comparing-decision-tree-decision

• Question 54:

  The application contains a case type ORG-App-Work-PurchaseOrder. The case type uses an embedded page to hold customer information. The embedded page is of class ORG- App-Data-Customer. What would be the most appropriate "Applies To:" class for a section rule displaying customer information?

  A. ORG-App-Work

  B. ORG-App-Data-Customer

  C. ORG-App-Data

  D. ORG-App-Work-PurchaseOrder

  Correct Answer: B

• Question 55:

  Which requirement is satisfied by configuring a service level agreement?

  A. Users are notified when they receive an assignment.

  B. Transaction dispute cases are considered more urgent than address change cases.

  C. Requests from customers with elite status go to a dedicated work group.

  D. A transaction review is completed within 24 hours.

  Correct Answer: D

• Question 56:

  You have been asked to create a sequence of user forms for a travel reservation process. The forms contain fields that require calculation. For which reason do you use a declare expression to calculate values?

  A. To perform the calculation in a specific case stage

  B. To perform the calculation when the user clicks a button

  C. To perform the calculation when a form is submitted

  D. To perform the calculation wherever a field is updated

  Correct Answer: D

  Referencehttp://pegasystems2.http.internapcdn.net/pegasystems2/lrd_and_reference_doc s/SSA_716_StudentGuide_20150211.pdf

• Question 57:

  An applicant submits a loan request.

  The system validates information on the loan application and calculates the applicant's credit score based on credit reports and customer's account history with the bank.

  If the customer's credit score is unacceptable, the customer is notified of the result and the loan application is closed.

  If the customer's credit is acceptable, the loan application is forwarded to a loan officer for review.

  If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.

  If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.

  Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.

  A.

  B.

  C.

  D.

  Correct Answer: B

• Question 58:

  Pega 7 comes with numerous API activities. In which situation would you explore available API activities?

  A. When automating case processing

  B. When creating a new case type

  C. When designing your data model

  D. When debugging an application

  Correct Answer: A

• Question 59:

  A report contains columns New Hire ID, New Hire Name, Start Date, and Location. The organization has offices in various cities throughout the U.S. A facilities manager requests a report that includes only new hires who are located in the Atlanta and Boston offices and have a start date within 30 days of the report date.

  How would you configure the filter to support this requirement?

  A. Create three conditions: Location equals Boston OR Location equals Atlanta AND Start Date equals 30 days.

  B. Create threeconditions: Location equals Boston AND location equals Atlanta AND Start Date equals next 30 days.

  C. Create one condition: Location equals Boston or Atlanta, Start Date equals next 30 days.

  D. Create three conditions: Location equals Boston OR Location equals Atlanta AND Start Date equals next 30 days.

  Correct Answer: D

• Question 60:

  A process includes standard and gold program levels. When the deadline has passed for gold level cases, the system transfers the case to the manager. Which two configurations would you make to the SLA to support this requirement? (Choose two.)

  A. Add an advance flow action to the deadline.

  B. Add a transfer action to the deadline.

  C. Increase the urgency level for gold level cases.

  D. Use a when condition test for gold level cases.

  Correct Answer: AB

  Referencehttps://pdn.pega.com/using-service-levels-slas-pega-7