Microsoft Microsoft Certifications MB-220 Questions & Answers

• Question 111:

  DRAG DROP

  You are a content creator and you often need to add dynamic content to your emails.

  You need to be able to know which data source to use to add various types of content available using assist-edit.

  Which data source should you use to add the content types listed? To answer, drag the appropriate data source to the appropriate content type. Each data source may be used once, more than once and not at all. You may need to drag the

  split bar between panes or scroll to view the content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/dynamic-email-content

• Question 112:

  DRAG DROP

  You are the administrator at Contoso, Ltd. You need to create a marketing email to notify customers when a card has been abandoned on the company website.

  Which five actions in sequence are required to create an email that is ready to send? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-marketing-email

• Question 113:

  DRAG DROP

  Your boss has asked you to send out a simple email campaign using a Customer Journey.

  Which four activities must you perform in sequence? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

• Question 114:

  DRAG DROP

  When creating customer journeys the correct steps must be followed in order to ensure the results you receive are as expected.

  Which five actions are required, in sequence, to create a complete customer journey? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customer-journey

• Question 115:

  DRAG DROP

  You have been asked to create a customer journey that meets this goal: Send an email to all cat owners, then follow up with a text message to those contacts who opened the email, waiting one day between actions.

  Which five actions should you perform, in sequence, to meet the requirements? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

• Question 116:

  DRAG DROP You have been asked to create a report that shows your company's customer journeys by status reason. Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once or not at all. You may need to drag the split bar

  between panes or scroll to view the content. NOTE: Each correct selection is worth one point. Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live

• Question 117:

  DRAG DROP

  You are setting up a conference event that will have a capacity of 500 people.

  You want to enable a waitlist for the event so that if more than 500 people register and someone cancels their registration, the event will automatically register the next available person on the list.

  Which three steps should you take, in sequence, to complete your task? (Choose three.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/event-waitlist

• Question 118:

  DRAG DROP

  You are a Dynamics administrator that is setting up Dynamics for Marketing for your organization.

  You need to configure Dynamics for Marketing to work with your webinar provider and create a webinar event.

  Which four steps should you take, in sequence, to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/events-settings https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-webinar

• Question 119:

  DRAG DROP

  You are an event coordinator for a company.

  You are creating a multi-day conference event that will include multiple sessions and tracks.

  For each use case shown below, which track type should be used? To answer, drag each use case to the appropriate track type. Each use case may be used once, more than once or not at all. You may need to drag the split bar between

  panes or scroll to view the content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event

• Question 120:

  DRAG DROP

  As the Dynamics 365 Marketing functional consultant, it is your responsibility to make sure your company stays within the quota limits defined by your subscription. The current subscription includes a quota of 10,000 contacts and 100,000

  Marketing email messages.

  Your manager wants you to create a monthly report showing usage.

  When you navigate to Quota Limits, which items will you be viewing to create the required report? To answer, drag the appropriate element to the correct data point. Each element may be used once, more than once, or not at all. You may

  need to drag the split bar between panes or scroll to view content.

  Select and Place:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/quota-management