The process of developing plans for a company's expected operations and controlling the operations to help carry out those plans is
A. Preparing a period budget
B. Preparing a master budget
C. Budgetary control
D. Participative budgeting
Strategic planning is
A. Short term.
B. Operational
C. Long term
D. Informal
Zero-based budgeting forces managers to
A. Estimate a product's revenues and expenses over its expected life cycle.
B. Prepare a budget based on historical costs.
C. Formulate s budget by objective rather than function.
D. Justify all expenditures at the beginning of every budget period.
After the goals of the company have been established and communicated, the next step in the planning process is development of the
A. Production budget.
B. Direct materials budget.
C. Selling and administrative budget.
D. Sales budget.
Formal written policies are normally recommended. However, the presence of certain in an organization minimizes the need for written policies. One condition that minimizes the need for written policies is
A. A high division of labor.
B. A strong organizational culture.
C. A large span of control.
D. A strict unity of command.
Which one of the following management considerations is usually addressed first in strategic planning?
A. Outsourcing
B. Overall objectives of the firm
C. Organizational structure
D. Recent annual budgets.
Intense rivalry among firms in an industry increases when there is
I. A low degree of product differentiation.
II.
Low consumer switching costs
A.
I only.
B.
II only.
C.
Both I and II.
D.
Neither I nor II.
Which of the following statement is false with respect to best practices analysis?
A. The balanced scorecard facilitates best practice analysis.
B. Best practice analysis is a way or method of accomplishing a business function or process that is considered to be superior to all other known methods.
C. Best practice analysis assumes that a lesson learned from one area of a business can be passed on to other area of the business or between businesses.
D. The concept of benchmarking is incompatible with best practice analysis.
An example of an internal nonfinancial benchmark is the
A. Labor rate of comparably skilled employees at a major competitor's plant.
B. Average actual cost per pound of a specific product at the company's most efficient plant becoming the benchmark for the company's other plants.
C. Company setting a benchmark of $50,000 for employee training programs at each of the company's plants.
D. Percentage of customer orders delivered on time at the company's most efficient plant becoming the benchmark for the company's other plants.
Which of the following statements regarding benchmarking is false?
A. Benchmarking involves continuously evaluating the practices of best-in-class organization and adapting company processes to incorporate the best of these practices.
B. Benchmarking, in process, usually involves a company forming benchmarking teams.
C. Benchmarking is an ongoing process that entails quantitative and qualitative measurement of the difference between the company's performance of an activity and the performance by the best in the world or the best in the industry.
D. The benchmarking organization against which a firm is comparing itself must be a direct competitor.
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