Salesforce Salesforce Certified Administrator CRT-101 Questions & Answers

• Question 31:

  Ursa Major Solar has an opportunity record with a close date of November 15, which fulfills the criteria of a

  time-dependent workflow rule. The time-dependent action is scheduled for November 8.

  The opportunity is edited before November 8, however, and no longer meets the criteria.

  What happens to the time-dependent action?

  A. It will execute on November 15.

  B. It will execute on November 8.

  C. It is automatically removed from the queue.

  D. It is put on hold.

  Correct Answer: C

• Question 32:

  Ursa Major Solar is bringing a new type of solar panel to market. An Administrator needs to create a Sales Process for this new product.

  What are three considerations for the Administrator in this scenario? (Choose three.)

  A. The Record Type's Page Layout is assigned to Users through their Profile assignments.

  B. All Picklist values on the Page Layout must be added to the Master Picklist Value List or be active values.

  C. An Opportunity Record Type will need to be created and assigned to the Sales Process.

  D. The Record Type Name assignment becomes permanent upon Save of a new Record Type.

  E. Adding a new value to the Record Type Master Picklist Value List adds the value to all existing Record Type picklists.

  Correct Answer: ABE

• Question 33:

  Which setting on a profile makes a tab NOT accessible in the All App Launcher or visible in any app, but still allows a user to view records that would normally be found under this tab?

  A. Tab Settings

  B. App Permissions

  C. Object Permissions

  D. Org-wide Defaults

  Correct Answer: A

• Question 34:

  A Sales executive at Universal Containers (UC) is utilizing Collaborative Forecasting to track sales rep quote attainment and wants to be alerted when an Opportunity Stage is moved backward in the sales process.

  Which feature should the Administrator use to fulfill this request?

  A. Field History Tracking report

  B. Big Deal Alert

  C. Validation Rule

  D. Workflow Rule

  Correct Answer: D

• Question 35:

  An Administrator needs to configure Ursa Major Solar's Salesforce Mobile app with the company's brand-specific images and color schemes.

  Which set of branding options should the Administrator use?

  A. Individual Page Colors, Multiple Loading Page Logos

  B. Tab Colors, Action Colors, Loading Page Logo

  C. Loading Page Color, Action Colors, Loading Page Logo

  D. Loading Page Logo, Brand Color, Loading Page Color

  Correct Answer: D

• Question 36:

  Ursa Major Solar (UMS) wants to assign a Lightning for Outlook layout. Which two options can UMS assign this layout to? (Choose two.)

  A. Team

  B. Profile

  C. User

  D. Role

  Correct Answer: BC

• Question 37:

  Ursa Major Solar tracks both user issues and customer issues.

  A user issue can be logged as:

  new

  waiting for reply closed

  A user issue can be logged as: new working closed

  An Administrator needs to track both case types. Which features should be used?

  A. Record Types and Support Processes

  B. Page Layouts and Process Builder

  C. Workflows and Automated Case Users

  D. Page Layouts and Record Types

  Correct Answer: A

• Question 38:

  What can an Administrator use to create different content pages for a FAQ and a Help Article for the support team?

  A. Knowledge article versions

  B. Knowledge data categories

  C. Knowledge article record types

  D. Knowledge article types

  Correct Answer: B

• Question 39:

  Campaign Member can be associated with which two objects? (Choose two.)

  A. Contact

  B. Lead

  C. Opportunity

  D. Account

  Correct Answer: AB

• Question 40:

  Ursa Major Solar uses a validation rule to prevent invalid data. What are three conditions where this rule is used? (Choose three.)

  A. When records are updated by a workflow rule.

  B. When records are imported.

  C. When records are edited and saved by a user.

  D. When records are deleted by a user.

  E. When records are submitted using web-to-lead.

  Correct Answer: BCE