ServiceNow ServiceNow Certifications CAS-PA Questions & Answers

• Question 21:

  Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)

  A. Set the improvement as a percentage.

  B. Set a review date on which to consider updating the target.

  C. Set the threshold as an improvement on the average score.

  D. Set a start date in the future.

  Correct Answer: ABD

  You can set target values for indicators. When you set a target for an indicator on the Analytics Hub, you can now do the following:

  *

  Set a start date in the future.

  *

  Set a review date on which to consider updating the target.

  *

  Set the target as an improvement on the average score or on the previous target. You can set the improvement as a percentage.

  You can have the targets apply only to specific breakdown elements and time series. The target starts to apply at a selected date and continues to apply until you set the next target. However, you can set a review date on which to reconsider

  the target.

  Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/concept/pa-targets.html

• Question 22:

  What does anti-signal indicate in KPI Signals?

  A. No signal has been detected

  B. Long-term stability

  C. Abnormal variation in the scores of a KPI

  D. A workflow has changed

  Correct Answer: B

  Reference:https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/concept/signal-no-signal-anti-signal.html

• Question 23:

  Which of the following are suggested when you type in a query on Analytics QandA? (Choose three.)

  A. Recent searches

  B. Tables and columns

  C. Breakdowns

  D. Indicators

  Correct Answer: ABD

  When you use Analytics QandA, the suggestions from previous searches are now shown together with the suggested indicators, tables, and columns. As you type in a query, Analytics QandA suggests recent searches, indicators, tables, and

  columns that match what you have typed so far. Only the tables and columns to which you have access are shown.

  If Analytics QandA cannot determine which table you want, it shows you up to three likely tables.

  Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/concept/analytics-q-and-a.html

• Question 24:

  What role is required to create personal targets and thresholds for users who can view an indicator on the Analytics Hub?

  A. pa_viewer

  B. pa_target_admin

  C. pa_threshold_admin

  D. No role

  Correct Answer: D

  On the Analytics Hub, no roles are required to create personal targets and thresholds. A threshold or a target can be personal or global. A personal threshold or target is visible only to the user that created it. A personal threshold appears as a

  light grey dotted line. A personal target appears as a dark line.

  Personal thresholds and targets appear only on the Analytics Hub and KPI Details but not on widgets.

  Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/concept/pa-targets-thresholds.html