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C8010-241 Real Exam Questions

IBM Sterling Order Management V9.2 Solution Design

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Question 1 Single choice

A business wishes to populate additional information on items for which there is no corresponding field in yfs_item. This can be achieved in two ways: 1.by extending yfs_item table, or 2.by populating the additional information as attribute name and value pairs on the item.

Which use case will result in the selection of option 1?

  1. A

    The new information is required as a Filter attribute on a UI.

  2. B

    The new information needs to be searchable using searchCatalogIndex API.

  3. C

    The new information needs to be searched extensively using getItemList and related APIs.

  4. D

    The new information needs to be used to configure and determine pricing and entitlement rules.

Show answer and explanation

Correct answer: C

Question 2 Single choice

The current implementation of Sterling Selling and Fulfillment Suite is interfaced with a payment system for credit card processing.

How would a solution designer efficiently handle the payment system's "Service Unavailable" error during payment authorizations?

  1. A

    Set the retryFlag to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error.

  2. B

    Record the "Service Unavailable" error failures in a custom table and process them using a custom agent.

  3. C

    Set asynchRequestProcess to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error.

  4. D

    No action is required. The Sterling Payment Agents will automatically handle the "Service Unavailable" error.

Show answer and explanation

Correct answer: A

Question 3 Single choice

An enterprise installed Sterling Selling and Fulfillment Suite. The customer requirement is that the administrator should receive a notification if the agent and integration servers stop running unexpectedly.

How can this requirement be achieved?

  1. A

    Configure alert notification on the Health Monitor agent.

  2. B

    Implement a JMX bean to track the entries in the YFS_HEARTBEAT table.

  3. C

    Specify unique runtime IDs when defining the agent and integration servers.

  4. D

    Write a servlet filter on the application servers to record the server heartbeat while the server is running.

Show answer and explanation

Correct answer: A

Question 4 Multiple choice

A business has three distribution centers (DC) and 300 stores across the country. Some items are only avail-able in stores. The business has the facility to move inventory from the stores to the DC, and vice versa. It takes one day to transfer inventory. The business has the following requirements: 1.Inventory should first ship from DC, then if necessary, from the stores (first considering stores closest to the Ship To Address). 2.The order should be fulfilled as long as inventory exists somewhere. 3.The business guarantees that (non-backordered) items are shipped to the customer within three days of order creation.

Which two of the following options can MOST EFFICIENTLY model this fulfillment requirement?

  1. A

    Create a region based (i.e. East / West / Central) sourcing rules with each having ->-sequence 1 as Source
    from Distribution Group that includes all DC and All Stores

  2. B

    Create region based (i.e. East / West / Central) sourcing rules with each having ->-sequence 1 as Source
    from All Nodes of Type "DC"-sequence 2 as Source from All Nodes of Type "Store"

  3. C

    Create region based (i.e. East / West / Central) sourcing rules with each having ->-sequence 1 as Source
    from Distribution Group that includes all DC-sequence 2 as Source from Distribution Group that includes first priority group of stores-sequence 3 as Source from Distribution Group that includes second priority group of stores

  4. D

    Create region based (i.e. East / West / Central) sourcing rules with each having ->-sequence 1 as Source
    from All Nodes of Type "DC"-sequence 2 as Source from All Nodes of Type "Store" within radius of 500 KM of Ship To Address-sequence 3 as Source from All Nodes of Type "Store" within radius of 1500 KM of Ship
    To Address

  5. E

    Create a region based (i.e. East / West / Central) sourcing rules with each having ->-sequence 1 as Source
    from DC-sequence 2 as Source from All Nodes of Type "Store" within radius of 50 KM of Ship To Address-sequence 3 as Source from All Nodes of Type "Store" within radius of 100 KM of Ship To Address-sequence 4 as Source from All Nodes of Type "Store" within radius of 150 KM of Ship To Address-sequence 5 as Source from All Nodes of Type "Store" within radius of 200 KM of Ship To Address-sequence 6 as Source from All Nodes of Type "Store" within radius of 250 KM of Ship To Address-etc....

Show answer and explanation

Correct answers: C, D

Question 5 Single choice

A solution designer needs to provide a "Copy Order" functionality where specific attributes of an order and order line are copied from one order into another. This can be accomplished by:

  1. A

    modifying the input template of copyOrder API.

  2. B

    overriding the output template of copyOrder API.

  3. C

    modifying the copy order template in sales order process type.

  4. D

    implementing custom logic to copy only the specific attributes and call createOrder API.

Show answer and explanation

Correct answer: C

Question 6 Single choice

A customer orders two lines, Item1 for $10 and Item2 for $90. The customer soon decides he wanted the up-dated model instead, and Return1 and Exchange1 were created for Item2 with a value of $110 as a regular exchange.

Item1 was a gift and the recipient of the gift returned it for an alternate item of $7 value. Return2 and Exchange2 were created for Item1 with a value of $7 as an advanced pre-paid exchange.

The items are received at the warehouse at the same time.

Assuming the payment processing APIs are run, which of the following choices provides the correct details for:

- Transferred, Collected and Refunded amounts, and
- what the amounts were before and after the returns are invoiced?

  1. A

    Exhibit A

  2. B

    Exhibit B

  3. C

    Exhibit C

  4. D

    Exhibit D

Show answer and explanation

Correct answer: A

Question 7 Single choice

A customer pays for an order using a Credit Card and a Gift Card. The business requirement is to authorize Credit Cards, charge any Gift Cards presented, and provide an immediate response to the customer.

Which of the following APIs can be used to implement this?

  1. A

    requestCollection

  2. B

    executeCollection

  3. C

    processOrderCollection

  4. D

    processOrderPayments

Show answer and explanation

Correct answer: D

Question 8 Multiple choice

Sterling Order Management does not require PCI PA-DSS certification when using the Sterling Sensitive Data Capture Server (SSDCS), which is PCI PA-DSS certified.

Which two statements demonstrate how the responsibility of certification is transferred to SSDCS?

  1. A

    The entire credit card data is tokenized and stored in a vault.

  2. B

    The Primary Account Number (PAN) details are encrypted and stored in the Sterling Order Management database.

  3. C

    The PAN is only accessible by the vault and the token is accessible to Sterling Order Management.

  4. D

    The PAN is captured through an IFRAME provided by SSDCS, and not by Sterling Order Management.

  5. E

    All communication between the SSDCS and the payment gateway/vault system happens over a secure internet connection.

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Correct answers: B, C

Question 9 Single choice

A business has implemented Sterling Order Management and inventory is maintained within the system with a daily update from Sterling Warehouse Management System (WMS). In some cases, the inventory picture published by the warehouse is incorrect. For example: the evening update to Sterling Order Management indicated that the warehouse had 100 of item X, when in fact the warehouse only had 1. Once a warehouse sends notification that a particular item is on backorder or not available, the business does not want any more orders for that item to be sent to that warehouse (regardless of whether the Sterling inventory picture indicates inventory is available).

How can this requirement be BEST met?

  1. A

    Configure the "When line is backordered, backorder against the highest priority ship node" rule.

  2. B

    Configure the "Put inventory on hold for Sourcing on Backorder from Node" rule for the seller's inventory organization.

  3. C

    Implement a call to changeOrder API to populate OrderLineSourcingControls element to indicate node inventory picture is incorrect.

  4. D

    Implement the INVGetSupplyCorrectionsUE to override the inventory picture at the warehouse when WMS notifies Sterling Order Managementof a BackOrder from Node scenario.

Show answer and explanation

Correct answer: B

Question 10 Single choice

Which of the following functionalities is NOT available in Sterling Store?

  1. A

    Cycle Count

  2. B

    Ship from store

  3. C

    Backroom Pick

  4. D

    Receive at store

Show answer and explanation

Correct answer: A