The learners in a class have limited knowledge and experience with the material being presented. The instructor wants to ensure the learners are paying close attention. Which of the following will accomplish this task?
A. Use closed-ended questions to not intimidate any of the learners.
B. Use interesting questions to make the material significant.
C. Tell them that their performance will be reported at the end of the session.
D. Change the course to all labs so learners stay focused.
A manager has assigned a group of learners to take a course. All of the learners are familiar with the course topics. A new student arrives after lunch on the first day and informs the instructorthat they are a new-hire and are not familiar with the course topics. Which of the following BEST describes the step the instructor should take?
A. Remove the student from the class so they do not disrupt their co-workers.
B. Pair the non-experienced student with an experienced student for assistance.
C. Give the student additional resources for independent study.
D. Assess the entire group to determine where additional assistance is needed.
While teaching a class two learners are constantly having difficulties with the material, and ask the instructor questions after every lecture. They are always the last two to finish any exercises. Many of the learners start noticing how frustrated the instructor is getting with the two learners, and comment on how the instructor's gestures are negative towards the two learners. Which of the following describes the correct non-verbal communication that the instructor should have in this situation?
A. Do not respond to the two learners and continue with the class.
B. Smile and call on the two learners very frequently.
C. Keep eye contact with the learners and spend time with them after class.
D. Speak louder to the two learners when explaining.
An instructor wants to evaluate the classes' knowledge after they completed the course. Which of the following should be the instructor's FIRST choice for this process?
A. Administer a written exam for the class on the course.
B. Give the class a course evaluation.
C. Use formative assessment to monitor the classes' progress.
D. Have one of the learners do a hands-on example.
An instructor will deliver a course where the material has been recently revised but poorly written. Which of the following is the BEST approach in ensuring that the objectives of the course are obtained by the learners?
A. Teach from the revised material and give additional information to complement the material based on instructor's expertise.
B. Deliver the revised courseware and explain to the learners that other material is available upon request.
C. Instruct the learners using the revised course material and solicit feedback from the learners about the material.
D. Inform the learners that the revised material is a good reference but teach from the previous edition of the course.
Which of the following is the MOST important action for an instructor who wants to ensure effective communication?
A. Limit the use of regional colloquialisms and jargon.
B. Establish a common frame of reference with each learner.
C. Establish nonverbal contact with each learner.
D. Enable knowledgeable learners to share their expertise with the class.
A training class has been rescheduled for one hour earlier than originally planned. Ten of the fifteen participants arrived at the adjusted start time. The remaining learners will likely not arrive until the original start time. Which of the following would be the BEST action for the instructor to take in this instance?
A. Explain to the ten participants present that this was not an error on instructor's part, suggest that they speak with the scheduler to voice their concerns.
B. Conduct individual interviews at the end of the session to provide insight on whether this type of mistake happens frequently.
C. Inform the client of the discrepancy and begin the course on time.
D. Suggest to the client that the class be cancelled and rescheduled for another time.
The instructor is teaching a class in a very large room and is utilizing a projector to show the class the equipment being taught. Several of the learners seated in the back report they are not able to see the presentation. Which of the following is the BEST solution to the problem?
A. Ask the learners to rotate chairs once they see the presentation.
B. Move to a smaller room so that all learners can be close to the presentation.
C. Tell the learners that the presentation will be available after class.
D. Print out hand-outs of the slides for the learners.
When writing an exam question, which of the following should be covered?
A. Study objectives
B. Pre-requisite knowledge
C. Inferred knowledge
D. Course objectives
A learner seems to understand the material yet still has a question concerning it. Which of the following actions will BEST facilitate the learner?
A. Request other learners share their experiences with similar material.
B. Clearly and concisely answer the learner's question.
C. Have the learners get into groups and discuss the question.
D. Guide the learner to answering their own question.
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