John is the Senior HR Professional for his organization and he's reviewing his company's code of conduct. Which of the following statements best describes a code of conduct?
A. A code of conduct is a statement of behaviors that the organization expects from its employees.
B. A code of conduct is a statement of ideal standards that the organization is committed to uphold in its business practices.
C. A code of conduct is a statement of ideal standards that the shareholders are expected to uphold in its business practices.
D. A code of conduct is a statement of behaviors that the employees expect from its management.
You need to participate in enterprise risk management and complete an HR-audit. Which of the following is the best definition of an HR-audit in regard to risk management?
A. Identify the total number of employees in the organization
B. Identify the competency of employees in each areas of the organization
C. Identify the total number of employees by years of employment in the organization and verify their experience, education, and skills
D. Identify the HR areas that may be out of compliance with legal requirements
As an HR Professional, you must be familiar with many laws and the process of how laws come into existence. One type of law is an administrative law. Which of the following is NOT an example of an administrative law?
A. Agency rules and regulations
B. Executive orders
C. Agency orders
D. Corporate governance
An HR audit is designed to help management do what?
A. Improve employee morale.
B. Analyze HR policies, programs, and procedures against applicable legal requirements.
C. Improve HR effectiveness.
D. All of the above.
What term is best described as examining the entire organization to simplify or eliminate unnecessary processes with the goal of increasing customer satisfaction through improvements in efficiency?
A. Reengineering
B. Corporate restructuring
C. Workforce reduction
D. Mergers and acquisitions
A business professional must plan on the direction and mission of the organization. Questions that direct the business ask where is the business now, where does the business want to go, how will the business get there, and how will we know when it has arrived. What term is assigned to this business introspection?
A. Planning
B. Mission building
C. Strategic planning
D. Vision
What plan captures and projects how human resources will contribute to achieving the organization's strategic plan?
A. Human capital management plan
B. HR Staffing Plan
C. Resource Development Plan
D. Change management plan
Each collective bargaining agreement outlines the process to file a grievance. Most agreements define a four-step approach to the grievance procedure. During which one of the following steps of the grievance procedure, might the president of the local union meet with the manager of the plant at which the employee with the grievance works?
A. Initiate the complaint
B. Escalate the complaint internally
C. Reach the highest level of internal escalation
D. Participate in binding arbitration
The human resource professional fulfills three core roles in any organization. These three roles help propel the company's success. Which of the following statements best describes the roles of an HR professional?
A. Human resource professionals fulfill strategic, operational, and administrative roles.
B. Human resource professionals fulfill legal, operational, and administrative roles.
C. Human resource professionals fulfill strategic, operational, and logistical roles.
D. Human resource professionals fulfill functional, operational, and logistical roles.
There are many different types of organizations that people create to accomplish business goals. Which business organization has just one person who is responsible for all decisions in the business, retains all profits, and has unlimited personal liability for all business decisions?
A. Partnerships
B. Sole proprietorship
C. Limited liability company
D. Corporation
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