Exam Details

  • Exam Code
    :SD0-302
  • Exam Name
    :SDI - SERVICE DESK MANAGER QUALIFICATION
  • Certification
    :SDI-Certifications
  • Vendor
    :SDI
  • Total Questions
    :232 Q&As
  • Last Updated
    :May 15, 2024

SDI SDI-Certifications SD0-302 Questions & Answers

  • Question 231:

    Which of these options is the best way in which you can use formal or informal networks to help develop your ideas?

    A. Recommend holding off-site meetings in a local pub

    B. Develop scenarios that will demonstrate how your suggestions and plans will raise every ones profiles

    C. Hold meetings with stakeholders to obtain their support for your proposals

    D. Hold meetings with your team to discuss aspects of your proposals

  • Question 232:

    What is the key outcome of keeping commitments to users, team members and organizations?

    A. It boosts credibility, trust and customer satisfaction

    B. It boosts the team's importance and status

    C. It enhances the problem-solving capability of the team

    D. It demonstrates dedication to continued service improvement

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