Exam Details

  • Exam Code
    :SD0-101
  • Exam Name
    :Service Desk Analyst Qualification
  • Certification
    :SDI Certifications
  • Vendor
    :SDI
  • Total Questions
    :164 Q&As
  • Last Updated
    :

SDI SDI Certifications SD0-101 Questions & Answers

  • Question 11:

    Which of these options is a typical example of a wireless device?

    A. A desktop printer

    B. A Blackberry or PDA

    C. An email server

    D. A telephone headset

  • Question 12:

    Which of these options is a wireless device commonly supported by the Service Desk?

    A. PDAs

    B. IPODs

    C. CPUs

    D. ACDs

  • Question 13:

    How is a peripheral device different from its host computer?

    A. It runs at the edge of the computers network infrastructure

    B. It is regarded as an unknown device by the CPU

    C. It runs as part of a wider area network

    D. It is regarded as an external component to the CPU

  • Question 14:

    Which of these options is a commonly used peripheral device?

    A. Scandisk

    B. Mobile/cell phone

    C. Email server

    D. Scanner

  • Question 15:

    Which of the options best describes primary components of a desktop or laptop system

    A. A processor (CPU), memory, a modem and a hard drive

    B. An external hard drive, a keyboard and a mouse

    C. An operating system, application software and memory

    D. A keyboard, memory and email software

  • Question 16:

    What is a VPN?

    A. A public virtual network for safe multi-user access

    B. A private virtual network for safe remote user access

    C. A public network for safe network access for users

    D. A private network for individual virtual users

  • Question 17:

    What is the difference between a desktop system and a server?

    A. A server is used only foremails, a desktop system can be used by many people

    B. A desktop system is a single usersystem, a server is used by many users

    C. A server has a short life-expectancy, a desktop system has a long life-expectancy

    D. A desktop system is a two-personworkstation, a server is for one person only

  • Question 18:

    Which of these options best describes a router?

    A. A device that connects sub-networks together

    B. A device that connects one or more hubs

    C. A device that connects one or more networks

    D. A device that connects one or more network switches

  • Question 19:

    How would you best describe a server to a user?

    A. A device that is sited in a remote location

    B. A devise that provides users with the services they require

    C. A device that is used to manage multiple transactions across the network

    D. A device that is used to route IT systems across a number of networks

  • Question 20:

    A central connecting device that joins communication lines together, often in a star configuration, is a description of what component of a network?

    A. The router (or gateway)

    B. The central processor unit (or CPU)

    C. The hub (or switch)

    D. The cables (or wiring)

Tips on How to Prepare for the Exams

Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only SDI exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your SD0-101 exam preparations and SDI certification application, do not hesitate to visit our Vcedump.com to find your solutions here.