Which of the following is the MOST efficient way to immediately notify administrators of telecommunication vendor changes that affect mobile devices?
A. RSS feeds
B. Certificates
C. Industry publications
D. POTS
Which of the following is the BEST way to provide ongoing training to administrators for MDM vendor changes?
A. Industry tradeshows
B. Podcasts
C. Industry publications
D. SMS messaging
Ann, an administrator, is at a tradeshow and wishes to exchange contact information with a vendor. Which of the following can she use? (Select TWO).
A. IR
B. DMZ
C. NFC
D. DNS
E. CSD
Users report that while at work they are unable to access an application from the Internet on their personal mobile devices. The administrator has been asked to determine what could be causing the problem. Which of the following is the BEST area to begin troubleshooting?
A. DHCP server
B. Wireless LAN controller
C. Internet router
D. Enterprise firewall
Users in a building report difficulty connecting and slow performance when using mobile devices. The issue is intermittent and is limited to certain areas of the building. Which of the following is the MOST probable cause?
A. Insufficient number of wireless access points
B. Interference from a specific user's personal hotspot
C. Misconfigured firewall settings
D. Insufficient signal strength from the wireless LAN controller
Users are having trouble connecting to the intranet site from one area of the network using mobile devices. Where should the mobile device administrator begin the troubleshooting process?
A. Contact the firewall administrator and have them examine the firewall logs
B. Contact the network administrator and ask them to reboot the router
C. Contact the webmaster and ask them to restart services on Intranet web server
D. Contact an end user and attempt to duplicate the problem
All employees are unable to connect their corporate laptops to the company's internal WiFi. No configuration changes were made and the corporate laptops can successfully authenticate to the guest network via its captive portal. Which of the following is the MOST likely cause?
A. Incorrect PSK
B. Expired certificate
C. Firewall rules
D. ISP is down
In WiFi, loss of signal strength over distance is a result of which of the following?
A. Attenuation
B. Refraction
C. Reflection
D. Absorption
Users in the corporate office are reporting dropped calls on their wireless VoIP phones. The issues occur most commonly when walking down the hall. The administrator has ensured adequate coverage and capacity throughout the building. Which of the following is the MOST likely cause?
A. Network saturation
B. Expired certificates
C. Cellular signal strength
D. AP roaming configuration
Joe, a user, reports that after installing a new application his device no longer boots completely. Instead the device shows a vendor splash screen and immediately reboots, repeating the process. Which of the following is MOST likely necessary to resolve the issue?
A. Uninstall the new application causing the errors
B. Use OTA to restore the phone to a previous state
C. Apply a root kit to help uninstall the application
D. Reset the device to factory default
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