Ann, a user, is unable to access new applications that are assigned to her department in the corporate application store. Which of the following is the MOST likely cause?
A. VPN issues
B. Incorrect user group
C. Certificate problem
D. Poor network connectivity
When configuring user groups that use separate applications managed by the MDM solution, it is important that each group has its own:
A. Policy
B. AUP
C. APNS
D. High availability
Which of the following is a best practice for protecting mobile devices that use RDP to access highly sensitive information? (Select TWO).
A. Block network connectivity
B. Block internal storage
C. Block personal backup
D. Block firewall traffic
E. Block SD storage
A user in a hotel is unable to see the hotel captive WiFi portal. Which of the following is the MOST likely explanation?
A. Encryption problem
B. VPN is active
C. APN issues
D. Location services problem
An administrator can control network access to enterprise resources using which of the following?
A. AES encryption
B. SNMP
C. DNS
D. PKI
A user lost access to an internal network resource (e.g. application or intranet site) but is still receiving company email. The administrator should FIRST check for:
A. AMAC address conflict.
B. Network connectivity.
C. Group policy misconfiguration.
D. Network saturation.
Joe, a user, normally has access to internal network resources while in the office. Suddenly, his mobile device is not able to access any of the resources. Which of the following is the FIRST item to check in the troubleshooting process?
A. Whether the device is connected to the WiFi network
B. Whether the device is connected to the cellular network
C. Whether a VPN misconfiguration exists on the device
D. Whether a port misconfiguration exists on the device
A well-known security organization has released an alert regarding an exploit that could affect a popular mobile device. Which of the following steps should the mobile device administrator take NEXT?
A. Force all users to change their pass codes.
B. Alert the user community.
C. Update firewall configuration.
D. Monitor the device logs.
Disabling which of the following jeopardizes device performance if enrolled in an MDM? (Select TWO).
A. APNS
B. SSMTP
C. RDP
D. ICMP
E. GCM
Joe, a user, has multiple devices and is continually locked out of his user account. In which of the following locations should the administrator look to determine which device is MOST likely causing the problem?
A. Firewall Logs
B. Access Control Server
C. Access Point
D. Access Control List
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