Which of the following options only includes workshop discovery techniques?
A. Brainstorming, brainwriting, mind maps.
B. Round robin, post-it exercise, brainstorming.
C. Rich pictures, mind maps, task scenarios.
D. Stepwise refinement, context diagrams, process models.
Which of the following statements is true?
A. Shadowing is an effective way of preparing test scripts for user acceptance.
B. Rich pictures and mind maps are used to document the requirements for the IT system.
C. Interviews are effective in building a consensus view and securing agreement from a diverse group.
D. Ethnographic Studies are concerned with the long term observation of the business environment.
What are subsequent changes subject to once a requirements document has been signed off?
A. Requirements verification.
B. Requirements documentation.
C. Requirements validation.
D. Requirements management.
When is the self-esteem of individuals affected by a change process usually at its lowest?
A. At the end of the change process.
B. At the start of the change process.
C. At all points during the change process.
D. In the middle phase of the change process.
An entity type is a template for its entity occurrences. Which of the following is a template for objects?
A. A class.
B. A use case.
C. An operation
D. An actor.
Which of the following is likely to be an input into the Analysing the Needs' stage of the business analysis process model?
A. Shortlist of business options.
B. Validated requirements document,
C. The business case.
D. Agreed business activity model
Which stage of Isaksen and Treffinger's creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?
A. Mess finding.
B. Data finding.
C. Problem finding.
D. Idea finding
The term CATWOE provides a framework for defining and analysing business perspectives. In a project, which letter of CATWOE should be first understood by the business analyst?
A. The Owner.
B. The Customer.
C. The Weltanschauung or world-view.
D. The Actor.
An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?
A. Activity sampling.
B. Protocol analysis.
C. Document analysis
D. Structured observation.
Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?
A. The rich picture.
B. The 'to be' process model.
C. The business activity model.
D. The use case diagram.
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