Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers. What is the event that triggers the production of invoices?
A. Midnight on the system clock.
B. The receipt of an order from a customer.
C. The email system.
D. The batch invoice production job.
Description, impact assessment, probability and countermeasures are usually recorded for which of the following?
A. Requirements.
B. Risks.
C. Stakeholdei-s.
D. Key Performance Indicators.
What is the final stage of the waterfall systems devebpment lifecycle?
A. User acceptance testing.
B. Post-implementation review.
C. Benefits realisation.
D. Implementation.
Which of the following statements about a BAM is correct?
A. The BAM is concerned with who carries out the activities.
B. The BAM is concerned with where activities are carried out.
C. There will be one BAM for each business perspective.
D. The BAM is an AS-IS model of the real world.
Which of the following is explicitly considered as a force in Porter's five forces model?
A. Rivalry between suppliers.
B. Government legislation.
C. Internal business processes.
D. Bargaining power of buyers.
An analyst has asked a user to describe each step in a task as they perform it. Which of the following investigation techniques is the analyst using?
A. Ethnographic study.
B. Interviewing.
C. Activity sampling.
D. Protocol analysts.
The Business Activity Model shows the doing activities' of a business system. Which element of CATWOE do these activities relate to?
A. Transformation.
B. Actors.
C. Environment.
D. Owner.
Which of the following statements about change and change management is correct?
A. Change management should be considered right from the start of the project.
B. Change management should first be considered in the design stage of the project.
C. The management of change is the sole responsibility of the project manager.
D. Social and cultural factors have little influence on the success of implementing changes.
Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?
A. Book.
B. Librarian.
C. Borrowing Limit.
D. Borrow book.
A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?
A. Ignore.
B. Watch.
C. Keep on side.
D. Keep informed.
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