A ___________ is used primarily to track the stability of the average value of a metric of interest.
A. NP Chart
B. Xbar-R Chart
C. I-MR Chart
D. C Chart
Which of these elements are not included in Implementation plans?
A. Work breakdown structure
B. Cost/Benefit ratios
C. Risk management plans
D. Planned audits of work completion
The Hardware Store ordered ten lawn mower from the manufacturer and just before shipping the manufacturer found one to have a motor that wouldn't start. For the manufacturer this would be categorized as what type of cost?
A. Internal Failure Costs
B. External Failure Costs
C. Prevention Costs
D. Appraisal Costs
Kanban establishes a means of monitoring production, conveyance and delivery information such that efficient flow is established. The method used by Kanban is to require a _________ before anything moves.
A. Sign-off
B. Signal
C. Bell to ring
D. Work order
Those people who have a interest in the outputs of a process are known as _____________________.
A. Stakeholders
B. Senior management
C. Co-workers
D. Process owners
Following the completion of a LSS project the Belt not only creates a Control Plan he also develops a _____________ so those involved in the process know what to do when the critical metrics move out of spec.
A. Response Plan
B. Call List
C. Chain-of-Command
D. Defect Analysis Plan
A Lean Six Sigma project is attempting to reduce inventory days. The Process Capability will be monitored as part of the Control Phase to track the sustainability of the improvement.
Which distribution type is best used for performing the Capability Analysis?
A. Weibull Distribution
B. Normal Distribution
C. Exponential Distribution
D. Logistic Distribution
E. Gaussian Distribution
Six Sigma is a business improvement discipline whose fundamental view is based on a _________ oriented approach of the business.
A. Profit
B. Performance
C. Process
D. Predatory
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
A. Color
B. Expense
C. Season
D. None
Handling of warranty returns, process improvement team meetings and rework to meet customer expectations are all examples of business costs that are classified as ___________ .
A. Nuisance
B. Non-value Add
C. Necessary
D. Unavoidable
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