APICS Supply Chain Professional CSCP Questions & Answers

• Question 761:

  Which of the following defines the values of the new CRM/SRM culture?

  A. new business organization

  B. new job definitions

  C. new management structure

  D. new business vision and mission statement

  Correct Answer: D

• Question 762:

  When can value be added to a product or service?

  A. during the design phase

  B. prior to the start of manufacturing or providing the service

  C. anywhere in the supply chain

  D. depends on service offered after purchase

  Correct Answer: C

• Question 763:

  For many products and services, what is the main differentiator given consumers' expectations are consistently high, and the market in general meets these expectations?

  A. service

  B. price

  C. quality

  D. speed

  Correct Answer: B

• Question 764:

  Which of the following are shifts in today's business culture resulting from a greater emphasis on relationships with customers and suppliers?

  A. Greater focus on customers

  II. Greater emphasis on integration both internally and externally III. Greater focus on mass marketing

  B. I only

  C. II only

  D. I and II

  E. I and III

  F. I, II and III

  Correct Answer: C

• Question 765:

  SRM is applicable to which supply chain partners?

  A. all of a business' suppliers

  B. some of a business' suppliers

  C. all of a business' customers

  D. some of a business' customers

  E. all of a business' customers and suppliers

  Correct Answer: B

• Question 766:

  What approach involves the collection and analysis of information designed for sales and marketing decision support to understand and serve existing and potential customer needs?

  A. Lean Six Sigma

  B. 4Ps

  C. Customer Relationship Management

  D. Customer Service Management

  Correct Answer: C

• Question 767:

  What marketing philosophy puts the customer first?

  A. Lean Six Sigma

  B. 4Ps

  C. Customer Relationship Management

  D. Customer Service Management

  Correct Answer: C

• Question 768:

  Which of the following is most often the primary sourcing consideration for products or services?

  A. strategic importance of the product or service

  B. complexity of the item

  C. number of suppliers

  D. uncertainty

  Correct Answer: A

• Question 769:

  What is the typical downstream order of supply chain partners?

  A. manufacturers, wholesalers, distributors, retailers

  B. manufacturers, distributors, wholesalers, retailers

  C. distributors, manufacturers, wholesalers, retailers

  D. distributors, wholesalers, manufacturers, retailers

  Correct Answer: B

• Question 770:

  Which of the following corresponds to an item of high strategic importance that is difficult to obtain?

  A. commodity materials

  B. leveragable materials

  C. bottleneck materials

  D. direct or core competency materials

  Correct Answer: D