A supply chain manager wishes to reduce the time required to execute the order delivery process. Which of the following would be an appropriate first step for this initiative?
A. Assess customer service level
B. Develop a value stream map of the process
C. Shorten the demand time fence (DTF)
D. Increase warehouse personnel
An organization that is committed to sustainable business operations typically would focus on:
A. minimizing its impact on the environment
B. minimizing the impact on the societies in which it operates
C. balancing the political, economic, and social effects of its operations
D. balancing the economic, environmental, and social effects of its operations
In which of the following forms of electronic commerce do suppliers attempt to offer the lowest price to buyers?
A. Dutch auction
B. Reverse auction
C. Business-to-business commerce (B2B)
D. Business-to-consumer sales (B2C)
The primary purpose for establishing trade blocs is to:
A. establish common methodology for transportation of goods
B. establish common reporting regulations for trade within the bloc
C. organize and establish common currency exchange rates
D. remove trade barriers between member countries in the bloc
Implementation of a measurement system of perfect orders is most likely to allow a firm to measure:
A. flexibility
B. reliability
C. consistency
D. responsiveness
Known barriers to implementing an integrated supply chain are:
A. technology, information and measurement systems
B. globalization, transit times and time zones
C. commercial invoices, incoterms?and pro-forma invoices
D. harmonized tariffs, free-trade zones and modes of transportation
Which of the following continuous improvement tools would be most appropriate to sequence a series of improvement ideas based on an agreed-upon weighted criteria?
A. Affinity diagram
B. Matrix diagram
C. Prioritization matrix
D. Cause-and-effect diagram
Mass customization results in savings due to economies of scale and which of the following additional benefits?
A. An opportunity to invest in equipment and training
B. A greater appeal of differentiated products to different markets
C. Facilitation of a pull system
D. Elimination of friction among distributors
In a supply chain network, the distribution center (DC) provides which of the following functions for the factory?
A. Obsolete inventory location
B. Substitute producer
C. Buffer from a customer demand
D. Source of supply
One benefit of the project closure phase is the review of:
A. leading key performance indicators (KPIs) of the project
B. government or industrial standards applicable to the project
C. previous project files
D. lessons learned during the project
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