A company has made a strategic decision to introduce products to improve profitability. Which of the following issues should the company be concerned about most while implementing this decision?
A. Reverse supply chain
B. Unpredictable demand
C. Warranty and repair
D. Patent security
Which of the following parties would a company most likely engage to ensure goods purchased from an overseas company clear customs more quickly?
A. Non-vessel-operating common carrier (NVOCC)
B. Consolidator
C. Shipping association
D. Freight forwarder
Which of the following decision-making criteria is relevant when purchasing a maintenance, repair, and operations item?
A. It is not a component in the bill of material (BOM).
B. It is needed for the efficient functioning of the business.
C. It is a component in the bill of material.
D. It is the lowest unit cost item.
A company that has documented the current state of return processes most appropriately would next:
A. benchmark against the Supply Chain Operations Reference (SCOR) model.
B. evaluate whether the enterprise resources planning (ERP) system can handle the new state.
C. assign a project leader for the change effort.
D. adopt six sigma to ensure defect-free implementation.
Which of the following benefits is most likely to be achieved with private warehousing?
A. Control of warehouse operations
B. Economies of scale
C. Range of services
D. Lower operating costs
Which of the following Supply Chain Operations Reference (SCOR) model performance metrics would be most appropriate for an organization with the supply chain capability to align its strategy with changes in the marketplace?
A. Perfect order fulfillment
B. Order fulfillment cycle time
C. Supply chain management cost
D. Upside supply chain flexibility
Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model?
A. Managing warehouses
B. Managing inventory
C. Scheduling production
D. Aligning functional plans
Which of the following outcomes is achieved through the reduction in the number of a firm's suppliers?
A. Supplier operational integration
B. Supply localization
C. Volume consolidation
D. Value management
Which of the following tools would help a team of operators to prioritize probable causes of equipment failures?
A. Brainstorming
B. Control chart
C. Pareto chart
D. Process flowchart
The Delphi forecasting method offers which of the following advantages?
A. It is based on widely used statistical formulas.
B. It compensates for the individual biases of the participants.
C. It assigns more weight to the demand from key customers.
D. It reduces the risk that a few individuals will dominate the process.
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