Which of the following statements defines the function of the bill of lading (B/L)?
A. A document that itemizes freight charges and receipt of freight services
B. A legally binding contract between the shipper and the buyer
C. A document that replaces the terms of agreement on the purchase order so that the driver can take possession of the freight
D. A legally binding document providing the driver and the carrier all the details needed to process the freight shipment
Which of the following statements regarding intellectual property protection is correct?
A. There is minimal concern about protecting a firm's intellectual property when sourcing abroad.
B. The suppliers and countries involved need to have legal constraints in place to protect intellectual property.
C. Products or components with high intellectual property content should be sourced globally.
D. The legal systems in most low-cost countries provide adequate trade secret protection
Which of the following consequences are primary objectives in network design?
A. Improve service level and increase revenue.
B. Improve service level and reduce inventory cost.
C. Increase market share and revenue.
D. Reduce inventory cost and increase market share.
Which of the following actions by a manufacturer most likely would improve service levels throughout the supply chain?
A. Increasing promotions
B. Increasing market penetration
C. Reducing product variety
D. Reducing profit-margin expectations
Total line-haul costs vary directly with:
A. weight shipped.
B. distance shipped.
C. shipping time.
D. the number of times a shipment is handled.
The most appropriate benchmark for an organization to use to evaluate its supply chain management practices is a firm that:
A. has a global supply chain.
B. has a high level of product availability.
C. has driven down its cost, lead times, and late deliveries.
D. uses electronic data interchange (EDI) for supply chain information sharing
A firm has experienced multiple complaints from customers concerning the delivery of products with a wide range of reasons for the complaints. On which of the following measures should the firm focus its improvement efforts?
A. Percentage on-time delivery
B. Fill rate percentage
C. Perfect order fulfillment
D. Customer order lead time
A company that produces a set of standard products, which are sold through multiple channels, would segment its sales by:
A. brand.
B. product.
C. customer.
D. region.
Which of the following statements about functional products is true?
A. They have a short life cycle.
B. They have low profit margins.
C. They have an unpredictable demand.
D. They are sold at a limited number of locations
Which of the following outcomes is the principal result of a successful sales and operations planning (SandOP) session?
A. Level production schedule
B. Cross-functional alignment
C. Increased sales
D. Strategic business plan
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