During an audit interview, the auditee is not providing needed information about the process for which the auditee has sole responsibility. In an effort to minimize any miscommunication, the auditor should:
A. continue to repeat the questions until the auditee answers
B. explain to the interviewee the consequences of being uncooperative
C. terminate the interview and skip that section of the plan
D. request that the escort clarify the questions to the auditee
During the closing meeting, what is the advantage of having the lead auditor be the only presenter of the audit findings?
A. The auditee will have one person with whom to interact and address comments to.
B. The lead auditor may be the only team member who has verified each finding personally.
C. The lead auditor has the most experience in dealing with the auditee's management.
D. The lead auditor makes the auditee feel more responsible for corrective action of the findings presented.
Within most organizations, the responsibility for planning and carrying out a programmed series of quality system audits rests with the:
A. quality systems engineering function
B. audit program management function
C. financial audits department
D. planning and scheduling department
Which of the following is NOT an acceptable method of verifying a corrective action?
A. Reviewing measurement records after the correction has been made
B. Contacting the individuals responsible for implementing the correction
C. Conducting another audit on the process or system
D. Collecting or observing the new results of the process
The process information shown in the graph above is indicative of a:
A. cycle
B. run
C. trend
D. shift
The most important item to check when auditing against a specification is the:
A. list of documents within the specification
B. copy of the previous revision of the specification
C. document control procedure
D. revision level of the specification
Which of the following indicates that a quality system is effective?
A. The required system is in place and continuousimprovement is evident.
B. An audit was conducted and no non-conformances werefound.
C. An audit report states that the intent of the standard isbeing met.
D. No corrective action requests have been issued for aspecified period of time.
Which of the following is the best method for determining the retention policy of the audit documents?
A. Agreement between the client, the auditing organization, and the auditee
B. The status of corrective action for the findings written in the audit report
C. Distribution of the final audit report
D. Significance of the audit findings written in the final audit report
During a supplier audit, all of the following documentation can be reviewed EXCEPT:
A. reports of internal audits performed by the supplier
B. information concerning the company's parts inventory
C. quality records for a product made for another customer
D. operating or working instructions
The best way to communicate audit results to upper management would be to:
A. provide a list of findings of noncompliance andsupporting objective evidence
B. present a list of all items of nonconformance thatrequire corrective action
C. present a report of the performance against the auditstandard of all areas included in the audit scope
D. present an evaluation of overall quality performanceand provide an executive summary in the formalreport
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