The main purpose for conducting an opening meeting for an audit is to:
A. clarify the audit objectives
B. discuss previous audit results
C. develop audit criteria
D. establish the scope of the audit
A cause and effect diagram is a useful tool for doing which of the following?
A. Determining the flow of a process
B. Detecting shifts in a process
C. Developing theories based on symptoms
D. Arranging theories by defect count
When should audit checklists be prepared?
A. At the time the audit is requested
B. When the lead auditor is appointed
C. During the opening meeting
D. Before the field work is begun
Quality auditors help companies improve their processes, products, and services by:
A. developing more comprehensive checklists
B. guaranteeing product quality
C. recommending better techniques for motivating employees
D. reporting positive as well as negative evaluation results
Communication by telephone is likely to be most effective when it is used for:
A. performing assessments
B. corroborating information
C. meeting random sampling requirements
D. assessing the adequacy of a written form
Sampling procedures used in audits are designed to:
A. verify the scope of an audit
B. corroborate audit findings
C. conserve time in data collection
D. verify that all checklist items have been completed
Management of an internal audit program should consider all of the following EXCEPT:
A. taking ownership of the quality assurance program
B. supporting company objectives, goals, and strategies
C. assuring that audits are a means to evaluate company performance
D. weighing costs versus benefits of conducting an audit
The type of chart that presents the value of items in descending order is a:
A. histogram
B. Pareto chart
C. u chart
D. cusum chart
Recognizing the need for a follow-up audit is the responsibility of the:
A. lead auditor
B. corrective action team
C. client
D. auditee
Measures of which of the following provide attributes data?
A. Temperature in degrees
B. Attendance at meetings
C. Weight in pounds
D. Length in metric units
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