Following have been exponents of Quality evolution except?
A. Juran
B. Philip Crossby
C. Wockhardt
D. Deming
Mathematically, the LEAST informative of the four measurement scales is
A. ratio
B. nominal
C. ordinal
D. interval
A six sigma team has gathered data for a project proposal and is using the following notations.
I = Initial investment
C = Periodic maintenance cost
B = Benefits to be accrued
On the basis of the information above, which of the following is the criteria used to select a project?
A. 0>+CIB
B. 1>+CIB
C. 1+CIB
D. 0+CIB
A tree diagram can be used to do which of the following?
A. Allow a team to identify root causes even when no credible data exist
B. Show a causality relationship
C. Present data from a check sheet
D. Reveal the true level of a problem's complexity
The essence of Lean is to concentrate effort on removing variation from a process output while lowering cost. (True/False)
A. True
B. False
Poka-yoke is best defined as
A. improving machine efficiency
B. reducing field failures to virtually zero
C. capturing the voice of the customer
D. preventing controllable defects
What is the standard deviation of a process that operates to an exponential distribution with a mean of 25 units?
A. 0.4
B. 5.0
C. 12.5
D. 25.0
A black belt is developing a failure mode and effects analysis (FMEA) for the hamburger preparation station in a fast-food restaurant. The following ratings were developed for the low-heat temperature failure mode.
Severity = 9
Occurrence = 2
Detection = 1
What is the risk priority number (RPN) for this FMEA?
A. 4
B. 6
C. 12
D. 18
For consumer products, an increase in the percentage of returned goods most likely equates to an increase in
A. product not meeting specifications
B. end-user dissatisfaction
C. internal reject rates
D. nonconforming material costs
The critical path for a project is best described as the
A. sequence of steps with the highest costs
B. tasks in the project that have the highest risk of failure
C. sum of the tasks with the shortest time requirements
D. longest path from the start to the completion of the project
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