Exam Details

  • Exam Code
    :9L0-412
  • Exam Name
    :OS X Support Essentials 10.8 Exam
  • Certification
    :ACSP
  • Vendor
    :Apple
  • Total Questions
    :86 Q&As
  • Last Updated
    :Apr 27, 2025

Apple ACSP 9L0-412 Questions & Answers

  • Question 31:

    Why might you prefer to shut down and then start up a Mac you are troubleshooting, rather than simply selecting Restart from the Apple menu?

    A. Because OS X loads a clean user session on startup only after a shutdown.

    B. Because OS X archives errors from the session to the log only during a shutdown.

    C. Because OS X performs disk checks on startup only after a shutdown.

    D. Because the Mac does a full POST on startup only after a shutdown.

  • Question 32:

    If you did not store the recovery key with Apple, and you lose the FileVault-enabled account passwords AND the recovery key, there is no way to recover user data on a FileVault-encrypted volume.

    A. True

    B. False

  • Question 33:

    If you use the Get Info window to change Sharing and Permissions settings on a file or folder, Finder preserves and can revert to the previous settings until the window is closed.

    A. True

    B. False

  • Question 34:

    What is the role of the launchd process in the startup of an OS X Mountain Lion computer?

    A. The kernel starts launchd, then launchd starts all the other processes involved in startup.

    B. The init process starts launchd, then launchd starts the items stored in the StartupItems folder.

    C. launchd starts the init process, then init starts all the other processes involved in startup.

    D. The init process starts launchd, then launchd starts the scripts stored in /etc/chron/.

  • Question 35:

    Review the screenshot, and then answer the question below.

    While attempting to reinstall OS X Mountain Lion in Recovery mode, you get the error message shown above. Your Mac is physically connected to an Ethernet network. Which tool can you use to diagnose the problem further?

    A. Internet Connect

    B. Network Preferences

    C. Network Diagnostics

    D. Network Utility

  • Question 36:

    Which statement is TRUE of file and folder permissions in the Finder in OS X Mountain Lion?

    A. A user with Read-only permissions to a folder CANNOT rename any files in that folder.

    B. A user with Write-only permissions to a folder can rename any file in that folder.

    C. A user with Read-only permissions to a folder CANNOT view any files in that folder.

    D. A user with Write-only permissions to a folder can delete any file in that folder.

  • Question 37:

    Which statement about Gatekeeper is TRUE?

    A. Only the root user can disable Gatekeeper.

    B. Standard users can bypass Gatekeeper.

    C. Gatekeeper can ONLY be disabled using a configuration profile.

    D. Only administrator users can bypass Gatekeeper.

  • Question 38:

    You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

    A. The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.

    B. The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.

    C. The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.

    D. The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.

  • Question 39:

    Which tool lets you search log files?

    A. Network Utility

    B. Activity Monitor

    C. Console

    D. Archive Utility

  • Question 40:

    Which OS X startup keyboard shortcut causes the system to display the most detailed information about the startup process?

    A. Command-S

    B. Shift

    C. F12

    D. Command-V

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