Exam Details

  • Exam Code
    :312-75
  • Exam Name
    :Certified EC-Council Instructor (CEI)
  • Certification
    :Other ECCouncil
  • Vendor
    :EC-COUNCIL
  • Total Questions
    :50 Q&As
  • Last Updated
    :May 08, 2024

EC-COUNCIL Other ECCouncil 312-75 Questions & Answers

  • Question 11:

    You are teaching a class in which two students are talking with each other and disrupting the learning environment. Select three methods below that you might use to give the students a message to stop the disruptive talking:(Select three)

    A. Maintain the self esteem of the talking students while correcting them.

    B. Use facial gestures and eye contact to communicate with the students.

    C. Move yourself near the talking students.

    D. Directly address the students and ask them to shut up.

  • Question 12:

    Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.

    Which one of the Mowing presentation techniques is correct to use m the above situation?

    A. Role play in which the student plays the help desk technician

    B. Role play in which the instructor plays the help desk technician

    C. A lecture presented on the basic principles of customer relations

    D. Reading assignments on the subject of customer relations

  • Question 13:

    You are introducing a lesson to a group of students. After presenting the objectives of the lesson, you tell a three minute story. You look around the classroom and the students seem perplexed and confused.

    Which one of the following is the main reason for the students' reaction in the above scenario?

    A. You should have used an analogy.

    B. The story included some startling or shocking statements.

    C. The story was too long.

    D. The story did NOT relate to the objectives you presented.

    E. The story was NOT funny.

  • Question 14:

    During the early part of the second day of a five-day course you are teaching, you suddenly hear the loud noises of a city construction crew tearing up pavement outside your classroom.

    You notice that students are becoming distracted by the noise.

    What should you do m the above situation?

    A. Continue the class, using a louder voice while instructing.

    B. At the next break, attempt to locate another suitable classroom.

    C. Give students an assignment that does not require any instructor-student interaction.

    D. Cancel class for the rest of the day and give the students a reading assignment.

    E. Tell the class to ignore the noise and pay attention.

  • Question 15:

    Mrs. Roper is instructing an adult computer class. She overhears Johnny tell a joke that is offensive to an ethnic group. This is NOT the first instance of Johnny displaying this behavior. She is concerned about the effect this will have on the learning environment.

    A. Speak to Johnny in private about the consequences of continuing his behavior.

    B. Ask other members of the class if they found the Joke to be offensive to determine if further action is necessary.

    C. -DELETED

    D. Talk to facility management and get the student removed from the class.

    E. Criticize Johnny's behavior in front of the entire class, encouraging class members to contribute their feelings.

  • Question 16:

    Ethel asks a question that is completely irrelevant to the topic being discussed. Your course schedule does HOT allow time to discuss the topic of her question. What should you do in the above situation?

    A. Acknowledge the importance of her question. Offer to discuss it with her on break or after class.

    B. Have Ethel research the answer to her question.

    C. Politely tell her to stick to the subject matter. Explain that you do NOT have time for her question.

    D. Ignore the question because It does NOT relate to a course objective.

    E. Answer the question in class because you know it will improve Ethel's self-esteem.

  • Question 17:

    Which of the following is NOT an assumption made when analyzing course materials and learner information?

    A. All important learner characteristics are available to the instructor in advance.

    B. Different learners learn at different rates.

    C. Different learners learn in different ways.

    D. Learners come to a training situation knowing different things.

  • Question 18:

    Which one of the following statements is TRUE about kinesthetic learners?

    A. They benefit most from reading the information.

    B. They benefit from having information diagrammed.

    C. They react well to scenarios and stories.

    D. They are hands-on learners.

    E. They prefer lectures versus hands-on experience.

  • Question 19:

    Which one of the following statements is TRUE about auditory learners?

    A. They react well to scenarios and stores.

    B. They tend to lose interest if there is little or no external stimulation.

    C. They use color highlighters and take notes by drawing pictures.

    D. They benefit from having outlines, agendas, and handouts for reading and taking notes.

    E. They are hands-on learners.

  • Question 20:

    While preparing for an upcoming Knowledge Management course, the instructorteams from the student's manager that all of the students already possesses sufficient skills and experience in a few of the sections of the course. What action should the instructor take when planning the course delivery?

    A. Accelerate the course schedule.

    B. The Instructor should validate the existing skill level of the students during each section identified, while planning additional exercises to challenge the students.

    C. The instructor should omit the sections that the student's manager feels that the students already possess sufficient skills in.

    D. The Instructor should make alterations to the planned course to include additional topics that may interest students.

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