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Q5 Single choice

Which one of the following is the BEST description of a service request?

A
A request from a user for information, advice or for a standard change
B
Anything that the customer wants and is prepared to pay for
C
Any request or demand that is entered by a user via a self-help web-based interface
D
Any request for change (RFC) that is low-risk and which can be approved by the change manager
without a change advisory board (CAB) meeting

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EX0-101 Web TestEngine demo