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Q17 Multiple choice

Universal Containers (UC) has multi -level account hierarchies that represent departments within their major Accounts. Users are creating duplicate Contacts across multiple departments. UC wants to clean the data so as to have a single Contact across departments.

What two solutions should UC implement to cleanse their data? Choose 2 answers

Select all that apply.

A
Make use of a third -party tool to help merge duplicate Contacts across Accounts.
B
Use Data.com to standardize Contact address information to help identify duplicates.
C
Use Workflow rules to standardize Contact information to identify and prevent duplicates.
D
Make use of the Merge Contacts feature of Salesforce to merge duplicates for an Account.

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