7492X Web TestEngine demo

Exit VCEDump 7492X Avaya Aura Call Center Elite Support
Question 9 of 13
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Q9 Single choice

You are asked to resolve an Issue with little information except that there are reports of calls being disconnected and calls in queue not receiving announcements. When you check the display events In the Communication Manager (CM) there are several events that need to be researched.
Using the information in the Events Report, how do you determine which vector(s) to begin troubleshooting?

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