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Exit VCEDump 72300X Avaya Aura Communication Applications Support

Q10 Single choice

Which statement about Avaya Tier 2/Business Partners is true?

A
They immediately escalate to Tier 3 as issue is encountered.
B
They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
C
They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
D
They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.

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