1Z0-1071-20 Web TestEngine demo

If the input includes an implicit invocation for a skill, the router pins the conversation to that skill.

If the user is pinned to a skill and then enters something that doesn't relate to that skill, the router automatically checks other skills for a match.

The thresholds that determine whether context pinning will occur or not set at the skill level.

For user input that includes an explicit invocation for a skill, but not intent-related utterance, the router pins the conversation to the skill. The next utterance, the router pins the conversation to the skill. The next utterance is assumed to be related to that skill.