Free SALESFORCE-CERTIFIED-ADMINISTRATOR Exam Dumps Preview

Universal Containers has Public Read/Write Organization -Wide Default Sharing for Accounts. Company leadership has decided that Marketing should never modify an Account record.

What should the System Administrator do to restrict these users?

You can enable Chatter in your organization without updating to the new look and feel?

Which of the following is the new workflow feature of Spring'11 Release?

Universal Containers has purchased 25 new Salesforce licenses.

How many users can a System Administrator create at the same time on the Add Multiple Users page?

Cloud Kicks has the organization-wide defaults for Opportunity set to Private.

Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals? Choose 2 answers

Every profile, including profiles associated with Customer Portal users must have at least one visible app.

If territory management is enabled for your organization and a lead is converted, how does it get assigned?

Which of the following is an automated process your organization can use to approve records in Salesforce.com?

The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.

Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner.

What should an administrator add to the dashboard to fulfill the request?

In which two ways should Knowledge articles be used? (Choose two.)

A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.

A particular team needs to track individuals working on cases and the individual roles of the people working on cases.

Which is the best way to do it?

What is Force.com Builder? Choose 3 answers:

Ursa Major Solar is using the content delivery feature of Salesforce Content.

What are two benefits of this feature? Choose 2 answers

When transferring an account from one user to another, which of the following options are selectable? (Select all that apply)

Standard users can import a maximum of how many account records in a session

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When is it appropriate to use the Import Wizard versus the Data Loader?

Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.

Salts reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.

What should an administrator suggest to meet this request?

Page layouts are assigned to _____________.

Roll-up summary and formula fields are always read-only on detail pages.

Northern Trail Outfitters imported records for their marketing team. The administrator notices that some of the records failed to import with the data loader.

What should that administrator do to import data without failures?

A user profile has login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.

Which application behavior should the user expect?

What happens when a user clicks on the Create New Apps option present in the List of Apps section?

Why would you create different Record Types?

Which of the following are standard Salesforce applications?

The administrator at Cloud Kicks needs to automatically route support cases, regardless of how they are created, to a queue based on case priority.

What tool should the administrator use?

Standard reports are visible through the Reports search.

Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.

Which automation solution should an administrator use to Implement this request?

The sales operations team at Universal Containers purchased a list of shipping companies they would like to be imported into the Salesforce org using the Data Import Wizard. Some companies on the list may already be customers.

Which fields should the administrator use to prevent duplicates when importing these Account records?

Workflow Rules Consist of the following components:

What is the significance of Primary Master ?
Detail Relationship in a Junction Object?

Field Level Security cannot be used to make a field required.

The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account's support plan expires.

What should an administrator configure to meet this requirement?

Ursa Major Solar has an existing process for their solar panel Opportunities that include the following stages:

1. Prospecting
2. Value Proposition
3. Negotiation/Review
4. Closed Won
5. Closed Lost

The want to implement a new process for their battery Opportunities using the following stages:

1. Qualification
2. Value Prospection
3. Negotiation/Review
4. Closed Won
5. Closed Lost

What should the administrator configure to implement these changes?

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.

Which three features will allow Support Agents to quickly document the details of these meetings? Choose 3 answers

What are the field property options for Custom Fields?

Which of them is not a Standard Business Object?

Will users have to use their security token when logging into connect for outlook if their IP range has already been added to a trusted IP range?

What type of information can NOT be shown with an S-Control Dashboard component?

An active user record consumes a license.

The Support team has asked the Administrator to create a guided process that allows the rep to use scripted screens to collect the appropriate information.

Which tool should the Administrator use?

Ursa Major Solar wants to upload 10,000 Campaigns to Salesforce.

Which tool should the administrator utilize to accomplish this task?

Users at Universal Containers need the ability to save email templates in the following folder:

"Unified Public Email Templates"

Currently, users are unable to do so.

Which action should a System Administrator take to allow users to save emails to this folder?

Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created.
The flow is launched by a process, but the flow is not working properly.

Conditional highlighting can not be used for?

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When can inactive assignment rules be run on leads?

What are two Validation Rule Fields? Choose 2 answers

Partner portal and customer portal users aren't required to activate computers to log in.

Ursa Major Solar is experiencing quality assurance issues with a product line. An administrator needs to use a standard object to track the extent of the problem.

Which standard object should be used?

What is the maximum number of records to be printed in the Printable View of a list view?

Can a user restrict access with the help of the sharing rules?

Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue."

How should an Administrator configure the Case management process to implement this requirement?

Which of the following statements is true about person accounts in backup exports?

A Lookup Field Relationship Select the correct choice

Cloud Kicks intends to protect data with backups by using the data export service.

Which two considerations should the administrator remember when scheduling the export? Choose 2 answers

Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.

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Determine if the description is Master/Detail or Lookup: Up to 25 such relationships

Which administrative permissions are necessary in order to edit profiles?

Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

Which two steps should the administrator configure to meet this requirement?Choose 2 answers

If a field on page layout is required and is read-only on FLS, what would the user experience on UI?

If I'm looking at a detail page, do I know what record type it is?

Records in the recycle bin do NOT count against your organization's storage limits

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What happens if chatter is enabled in an org with 15 or fewer users?

The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.

What should the administrator use to fulfill the requirement?

What should an administrator take into consideration when creating Content tags?

Based solely on the role hierarchy a manager can do all of the following EXCEPT:

A virtual storage that can be used to group on criteria such as skill requirements, product categories, customer types or service levels is called a:

When you Delete a lead from a campaign, it deletes the lead record itself.

Who can view campaigns?

When users log in to Salesforce, either via the user interface, the API, or a desktop client Salesforce CRM confirms the log in is authorized using all of the following EXCEPT:

Can a user create his or her own Default Sales Team?

Which of the following special picklist fields are not available for record types because they're used exclusively for sales processes, lead processes, support processes, and solution processes

Safes users at Universal Containers are reporting that it Is taking a long time to edit opportunity records.
Normally, the only field they are editing is the Stage field.

Which two options should the administrator recommend to help simplify the process? Choose 2 answers

Account Teams might be utilized for what?

With Spring 11 release, you can now sort line items in the Quote Line Items related list on a quote.
Syncing a quote with an opportunity also syncs product sort order.

Public groups can be used to simplify the creation of sharing rules for Administrators.

The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.

What should the administrator utilize to satisfy the request?

File attachments, document tabs, and sales force content count towards Data Storage:

Dashboard components can be sorted by how many levels?

The administrator has added the company IP address ranges to the network acess section,

What will happen when a user tries to log in from outside the company network?

Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management
wants to ensure that the sales groups see their relevant sales process when working on opportunities.

How should an administrator meet this requirement?

Conditional formatting is available for:

In order to update records using the Data Loader, what field must be present in the csv file?

Cloud Kicks needs to ensure appropriate shipping details are used in Orders. Reps should have a streamlined solution to update the shipping addresses on selected Orders associated with an Account when the shipping address is changed on the Account.

How should the administrator deliver this requirement?

Joe imports records for Sara, a non-active user. Sara's records will be assigned to Joe.

Cloud Kicks wants a report Co categorize accounts into small, medium, and large based on the dollar value found In the Contract Value field.

What feature should an administrator use to meet this request?

Ursa Major Solar tracks both user issues and customer issues A user issue can be logged as:

1. new
2. waiting for reply
3. closed

A user issue can be logged as:

1. new
2. working
3. closed

An administrator needs to track both case types.

Which features should be used?

Ursa Major Solar wants to use the Salesforce approval process.

What are two characteristics that make a sales process a good fit for the Salesforce approval process? Choose 2 answers

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Define the Tabular Report.

Which object cannot use sharing rules to manage access?

Which statements are true about business processes?

In which two locations can a system administrator assign a page layout? (Choose two.)

What does a profile control?

An administrator at Ursa Major Solar is setting up Case Feed.

What should the Administrator consider?

Which one of these is NOT a recorded "activity" in SFDC?

A controlling picklist can have up to how many values?

A Standard profile that has Standard User Permissions and can manage published solutions and solution categories

What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?