PRINCE2-PRACTITIONER Practice Questions Preview

Question 1

Single choice

Which principle is supported by the activity Evaluate the Project?

A
Continued Business Justification
B
Defined roles and responsibilities
C
Learn from experience
D
Manage by stages

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Correct answerC

Question 2

Drag & drop

DRAG DROP

CONTROLLING A STAGE

The project is now in stage 2 and work on the 'training venue specifications' work package is underway.
This work package includes a phased handover of any completed products to the Training Delivery Manager. The work is running behind schedule and over budget.

Here are three actions that are carried out as part of the 'controlling a stage' process.

During which activity (A-F) should the action occur?

Choose only ONE activity for each action. Each activity can be used once, more than once, or not at all.

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Explanation

Testlet 1

Project Scenario - Health and Safety Training Project:

ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.

ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.

The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.

The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered. ABC Company is planning to deliver pilot courses within five months of starting the project.

The ABC Company standard development model for new courses recommends the following stages:

End of the Project scenario.

Additional Information:

The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.

The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.

The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.

The Operations Director is responsible for the delivery of all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.

The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.

The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.

The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.

The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.

The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.

The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him.
They promote existing training courses to other training companies and existing customers.

End of the additional information.

Question 3

Hotspot

HOTSPOT

Using the additional Information provided for this question In the Scenario Booklet, answer the following question.

Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

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Explanation

Testlet 1

Scenario
Additional Information

Further information on some resources who could be involved in the project:

Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.

Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.

Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.

Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.

Question 4

Single choice

The 'e-learning course' is being delivered by an external consultancy. The consultancy completed work on the 'accredited e-learning course' during stage 3. However, the 'delivered pilot courses' includes piloting of the e-learning course. As a result, the external consultancy is required to do further work as part of the
'finalized materials'.

When should the external consultancy close their project, and why?

A
When ABC Company closes the Health and Safety Training Project, because ABC Company's project manager should recommend project closure
B
When ABC Company closes the Health and Safety Training Project, because project closure should be planned by ABC Company's project manager
C
When the 'finalized materials' have been approved, because the external consultancy's business case is separate from ABC Company's business case
D
When the 'finalized materials' have been approved, because the external consultancy should complete
its contractual activities before closing

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Correct answerD

Question 5

Single choice

A construction company that is one of ABC Company's key clients has agreed to provide a member of the
staff to review and comment on the `e-learning course'.

Which stakeholder interest should the member of staff represent, and why?

A
Supplier, because this stakeholder provides the expertise required by the project.
B
Supplier, because this stakeholder is an external supplier.
C
User, because this stakeholder may train its staff using the `e-learning course'.
D
User, because this stakeholder ensures that the project provides value for money.

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Correct answerD

Question 6

Multiple choice

Which 2 statements apply to either the Reporting arrangements or Problem handling and escalation sections?

A
Replace entry 8 with 'Checkpoint Report every Monday by 10.00 am' because Highlight Reports are intended for the Project Board.
B
Delete entry 9 because this level of detail is unnecessary.
C
Move entry 10 to Problem handling and escalation because that section describes how issues are handled.
D
Add 'Any risks identified to be added to the Risk Register' to Reporting arrangements.
E
Delete entry 11 because the impact analysis should be provided when the issue is notified.

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Correct answersD, E

Question 7

Single choice

The e-learning course is being delivered by an external consultancy. The consultancy wants to grow its e- learning business and use this project as an opportunity to demonstrate its skills in this area. They have asked ABC Company if they can publish a testimonial from ABC Company on their website following successful completion of the Health and Safety Training Project. A representative from the external consultancy has been invited to act as senior supplier on the Health and Safety Training project board.

Is this an appropriate action for the 'defined roles and responsibilities' principle, and why?

A
Yes, because the supplier interest needs to be represented on the Health and Safety Training project board
B
Yes, because the supplier needs to demonstrate its skills in e-learning to grow its business
C
No, because the supplier needs to demonstrate its skills in e-learning to grow its business
D
No. because the supplier needs to publicize the success of the project on their website

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Correct answerA

Question 8

Drag & drop

DRAG DROP

PROGRESS

Here are three statements related to tolerances for the Health and Safety Training Project.
For each statement, select the tolerance area (A-E) it represents.
Choose only one tolerance area for each statement. Each tolerance area can be used once, more than once, or not at all.

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Question 9

Single choice

Which of the following statements is true of the business interest on the project?

A
Ensures the project provides value for money
B
Ensures the requirements for the project are defined
C
Ensures the products produced meet the desired quality
D
Represents the users of the product

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Correct answerA

Question 10

Single choice

During the 'initiating a project' process the Training Delivery Manager identified that there would be additional work in auditing the delivery of the classroom-based health and safety training course. This work will have to be carried out by existing staff members. The project manager recorded this information as a dis-benefit in the benefits management approach and asked the Training Delivery Manager to capture the
team's current workload.

Is this an appropriate action for the prepare the 'benefits management approach' activity, and why?

A
Yes, because the baseline for the current workload needs to be captured in order to measure the dis-benefit
B
Yes, because the Training Delivery Manager perceives the additional workload as a negative outcome
C
No, because the additional workload is an additional cost that should be included in the business case
D
No, because the additional workload is an issue that should be recorded in the issue register for resolution

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Correct answerC

Question 11

Single choice

One of the senior managers of the company that is developing the `e-learning course' has worked with
ABC Company before. The team manager for the delivery of the `e-learning course' has looked on ABC
Company's intranet, but cannot find any reference to this work. The team manager has contacted the senior manager to discuss this project.
Is this an appropriate application of the `learn from experience' principle, and why?

A
Yes, because the project involves more than one organization.
B
Yes, because the team manager should actively look for useful information.
C
No, because the senior manager should advise the team manager of any lessons.
D
No, because every project is unique and should deliver specific business objectives

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Correct answerB

Question 12

Multiple choice

Which 2 alternative actions apply to the proposed Senior Supplier for this project?

A
Retain because she is responsible for the design of the future Information Technology organization and working practices.
B
Add 'Director of Facilities' because he is responsible for the design of the future organization, processes, systems and operation models for Facilities.
C
Add 'Hardware Manager' because he provides computer hardware to all business functions and will be impacted by the outcome.
D
Remove because she only represents the Information Technology Division.
E
Replace with 'Director of Facilities' because he supports the initiative and has many ideas about how to improve the service.

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Correct answersA, B

Question 13

Single choice

At the end of stage 2, an external consultant responsible for developing the 'e-learning course', was appointed to the project board as a senior supplier. The stage 3 plan identifies the consultant as a reviewer of the 'e-learning course'. When preparing for a quality review of the 'e-learning course', the consultant found 15 possible errors. The consultant then documented these possible errors in the quality register.

Is this an appropriate activity when preparing for a quality review, and why?

A
Yes, because each team manager should update the quality register as quality review activities are completed.
B
Yes, because the quality reviewers should update the quality register as quality review activities are completed.
C
No, because possible errors that are found when preparing for a quality review should be documented on a question list.
D
No, because the senior supplier should not be identified as a reviewer as part of the quality review technique.

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Correct answerB

Question 14

Single choice

The project is part of a program to increase the number of ABC courses that respond to legislation. The program manager has instructed the project manager to deliver the 'e-learning course' incrementally. The project manager has asked the program manager how often the highlight reports are required, and what format the reports should be presented in.

Is this an appropriate approach to controlling progress, and why?

A
Yes, because the approach should support the delivery approach selected by the program.
B
Yes, because the project event-driven controls need to align to program controls.
C
No, because the program team should review project progress using peer reviews.
D
No, because the progress controls should be documented in the project initiation documentation.

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Correct answerD

Question 15

Drag & drop

DRAG DROP

PLANS

Here are three events to managing plans for the project.
In which management product (A-E) should the result of each event be recorded?
Choose only one product for each event. Each product can be used once, more than once or not at all.

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Question 16

Single choice

During the 'create the project plan' activity as part of the initiation stage, the project manager identifies several threats to the project timescales. These threats relate to stage 3 products. Therefore, the project manager decides to wait until the end of stage 2 to assess the risks to the project plan.

Is this an appropriate application of the plans theme, and why?

A
Yes, because detailed planning of stage 3 should take place after completion of the stage 2 products.
B
Yes, because risk planning should take place in the stage plan before the risks occur, not in the project plan.
C
No, because the risks inherent in the project plan should be assessed, and the plan modified to manage them.
D
No, because the risk actions to manage project-level threats should be recorded in the risk register.

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Correct answerC

Explanation

Reference
https://books.google.com.pk/books?id=CSm7x74Px94C&pg=PA181&lpg=PA181&dq=prince2
+risks+inherent+in+the+project+plan+should+be+assessed,+and+the+plan+modified+to+manage
+them&source=bl&ots=wY57bkzn3M&sig=ACfU3U2SjvwFX9KajLooA41PHyOT8- nHAA&hl=en&sa=X&ved=2ahUKEwjwk9b1ybnhAhWhMewKHWLwCQYQ6AEwCXoECAgQAQ#v=onepag
e&q=prince2%20risks%20inherent%20in%20the% 20project%20plan%20should%20be%20assessed%2C
%20and%20the%20plan%20modified%20to%20manage%20them&f=false

Question 17

Single choice

Which is a correctly defined acceptance criterion for the running cost of the outsourced service?

A
Must be kept to a minimum.
B
Must be kept to a level acceptable to the Ministry of Food Hygiene.
C
Subject to market conditions.
D
The annual increase to be less than half the rate of inflation.

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Correct answerD

Question 18

Single choice

The Health and Safety Training Project is following ABC Company's standard course development model.
This model is updated regularly by the company's centre of excellence based on feedback from projects at key stages throughout the project lifecycle. During the 'starting up a project' process, the centre of excellence provided the Health and Safety Training project manager with the latest version of the model.

Which principle is being applied, and why?

A
'Manage by stages', because the course development model is updated by the centre of excellence at key stages
B
'Manage by stages', because the 'starting up a project' process is a key input to the initiation stage
C
'Learn from experience', because the Health and Safety Training project manager should communicate lessons to cause change
D
'Learn from experience', because lessons from previous similar projects are applied throughout the
standard course development model

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Correct answerD

Question 19

Single choice

Which of the following activities is the Executive responsible for?

A
Ensure the desired outcome of the project is specified
B
Responsible for the benefits review plan
C
Assess and update the Business Case at the end of each stage
D
Responsible for the Benefits Review Plan post project

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Correct answerB

Question 20

Single choice

The Sales Director would like to add a new company logo to the 'marketing material'. The change to the project scope has been approved by the project board. It is expected to delay product and stage completion date by 3 days and cost ?00. The stage 2 cost tolerance of +?,000 has not been used. The change budget of ?00 has not been used.

Which option describes how this change should be funded?

A
?00 of the stage 2 cost tolerance and the ?00 change budget should be used.
B
?00 needed for the change should be taken from the stage 2 cost tolerance.
C
?00 of additional funding will need to be requested to pay for the change.
D
?00 will need to be requested in addition to the ?00 change budget.

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Correct answerD

Question 21

Drag & drop

DRAG DROP

STARTING UP A PROJECT

Here are three decisions that have been made as part of the 'starting up a project' process.

During which activity (A-F) should the decision be made?

Choose only ONE activity for each action. Each activity can be used once, more than once, or not at all.

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Question 22

Multiple choice

Which 2 statements should be recorded under the Major risks heading?

A
Due to market conditions a suitable service provider may not be found, possibly leading to premature closure of the project.
B
Owing to employment contract changes staff may resist outsourcing, which would make it difficult to transfer staff to the selected service provider.
C
MFH's operations may be reduced and the 1a-year contract may not achieve its estimated value of ? 0m, which would reduce the service provider's profit.
D
The initial estimates, taken from the feasibility study report, indicate that the project will take two years to complete, which means that the business problems would remain for this period.
E
The management stages recommended by the consultants may not be appropriate, resulting in confusion in planning.

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Correct answersB, D

Question 23

Multiple choice

Which 2 statements should be recorded under the Expected benefits heading?

A
The 10-year outsourcing contract, at current prices, will be worth ?0m.
B
Outsourcing would allow MFH to take advantage of the best services the outsourcing industry has to offer.
C
The total expected savings over 10 years, at current prices, is ?0m.
D
The 10-year outsourcing contract will enable MFH to stabilize costs at agreed levels.
E
The confirmed cost of the Outsourcing project is ?.5m, but with considerable savings over 10 years.

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Correct answersC, D

Explanation

References:
http://www.whatisprince2.net/prince2-theme-business-case.php

Question 24

Single choice

As the project approaches the end of stage 2, the Project Manager has requested a Product Status Account to ensure that all products are at their expected point of development. Although the list of customers has been quality reviewed, it has not been baselined because the Marketing department have not provided all of the prospective customers' details.

What initial action should the Project Manager take?

A
Delay producing the End Stage Report until the list of customers has been baselined.
B
Raise an Exception Report to the Project Board to highlight the issue.
C
Check the target sign-off date for the list of customers.
D
Update the product status to baselined and obtain a commitment from the Marketing department to finish this work within the next few days.

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Correct answerC

Question 25

Drag & drop

DRAG DROP

CHANGE

Here are three items of information relating to controlling change in the Health and Safety Training Project.

In which management product (A-E) should each item be recorded?

Choose only one product for each item. Each product can be used once, more than once, or not at all.

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Question 26

Single choice

MANAGING A STAGE BOUNDARY

At the end of stage 3, the pilot courses have been planned and this work revealed that sales of the health and safety training course were expected to be higher than originally expected. Therefore, the project manager revised the sales forecast for the course. This revised forecast needs to be both reviewed and approved.

Who should review this forecast after it has been updated as part of the 'update the business case' activity?

A
ABC Company's board of directors including the Chief Executive Officer
B
The Business Development Director who is the executive
C
The Operations Director who is the senior user
D
The team manager for the 'delivered pilot courses' work package

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Correct answerA

Explanation

References:
https://www.prince2.com/uk/prince2-business-case#:~:text=During%20the%20project%2C%20a%20PRINCE2,it%20should%20be%20done%20now

Question 27

Single choice

When examining a project issue, which three aspects should be considered?

1. Performance targets
2. Business Case
3. Resources
4. Risk

A
1, 3, 4
B
2, 3, 4
C
1, 2, 4
D
1, 2, 3

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Correct answerC

Question 28

Multiple choice

Which 2 statements apply to the Composition section?

A
Amend entry 2 to 'Selected paper'.
B
Delete entry 3 because this is NOT a major product to be delivered by this project.
C
Move entry 6 to Derivation because this product already exists.
D
Delete entry 7 because these will be produced by the photographer.
E
Add 'Calendars distributed to customers'.

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Correct answersA, B

Question 29

Multiple choice

Which 2 statements apply to either the Techniques, processes and procedures or Constraints sections?

A
Delete entry 1 because this section should contain the techniques, processes and procedures required for specialist product development.
B
Add 'There must be minimum disruption to current services' to Constraints.
C
Move entry 5 to Techniques, processes and procedures because this is a technique which staff should be aware of.
D
Delete entry 6 because this applies to Office Moves Limited and is therefore outside the Work Package.
E
Delete entry 7 because this should be contained in the Quality skills required section of the Product Description.

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Correct answersD, E

Question 30

Single choice

The project is at the start of stage 3, and there will be six teams working on product delivery. In order to exercise control, the project manager has asked each team to submit a detailed team plan for approval.
The external team manager for the `e-learning course' has agreed to submit a summary to the project
manager, but will submit the detailed team plan to the senior supplier to review and approve.
Is the team manager's response appropriate, and why?

A
Yes, because a supplier may want to keep the details of the specialist work confidential.
B
Yes, because team plans are mandatory on a project of this size and complexity.
C
No, because the project manager needs detailed plans to manage the work of several teams.
D
No, because the team plan must be submitted to project assurance to check it is viable.

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Correct answerC

Question 31

Multiple choice

The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.

Which 2 statements should be recorded under the Proximity heading?

A
Proximity categories for this project are: Imminent; Within the stage; Within the project; Beyond the
project.
B
The risk of MFH having no outsourcing experience will be categorized as Stage 4 proximity.
C
Imminent risks are those which may occur within two weeks.
D
Any risk with a proximity category of imminent will be estimated as having a very high impact.
E
The risk of staff leaving the organization will be categorized as beyond the project proximity.

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Correct answersC, D

Question 32

Hotspot

HOTSPOT

Lines A to E in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.

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Explanation

Testlet 1

Scenario

A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers' performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered:

1. Do nothing.
2. Re-engineer selected business functions.
3. Outsource selected business functions.
The feasibility study concluded that there was a case for outsourcing the MFH Information Technology Division and the Facilities Division (maintenance of buildings and grounds). The recommendations were:

1. One service provider should be contracted to provide the services currently provided by the Information
Technology Division and the Facilities Division.
2. A 10-year service contract should be agreed with the selected service provider.

The feasibility study developed high-level designs of the current organization, processes, systems and operating models, plus an outline Business Case for the required project. The external consultants also made the following recommendations for the management of the project:

Use PRINCE2.
Set up the project with 4 management stages:

1. Stage
1. Standard PRINCE2 initiation activities.
2. Stage 2. Create detailed designs (future organization, processes, systems and operating models) and the service level agreement between MFH and the future service provider.
3. Stage 3. Request and evaluate proposals, select service provider and agree contract.
4. Stage 4. Transfer equipment and staff, transfer responsibility for service provision and run trial period.

Initial estimates indicated that the project would cost ?.5m and take two years to complete.
MFH senior management agreed that there was a case for outsourcing, and accepted the recommendations as a basis for the project. There is an expected saving of ?0m over 10 years.

The Outsourcing project has completed the Starting up a Project process and is now in the initiation stage.
Because of the strategic importance of the project, the MFH Chief Executive Officer has taken the role of Executive. A PRINCE2- experienced Project Manager has been appointed from within MFH. Staff within the business functions being outsourced will work with the external consultants who conducted the feasibility study to define the detailed designs.

Question 33

Drag & drop

DRAG DROP

QUALITY

Teams have been set up to develop different parts of the `classroom-based training materials'.
Here are three activities related to managing quality.
Which role (A-F) should carry them out?
Choose only one for each activity. Each role can be used once, more than once, or not at all.

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Question 34

Single choice

During stage 3, the project scope was extended to include a practice test for learners to take during the training course. The cost of this test will be included in the cost of the course. The change to project scope was approved and the cost of ?,500 was paid for from the change budget. The project manager documented an increase of ?,500 in the project budget in the business case.

Is this an appropriate action, and why?

A
Yes, because the justification for the project should be recalculated based on the revised project budget.
B
Yes, because the project manager determines which costs need to be updated at the end of each stage
C
No, because the use of the change budget means that the project budget does not need to be increased.
D
No, because changes to operational costs post-project should have been included in the business case.

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Correct answerB

Question 35

Single choice

Which statement is an appropriate entry for the Initiation Stage Plan?

A
The Daily Log has been updated with the new risks which were identified while preparing the Initiation Stage Plan.
B
The plan is based on the external outsourcing consultants being available at the start of the initiation stage.
C
The initial project cost estimate of ?.5m, will have a tolerance of +?25k J75k.
D
The project management team will consist of representatives from the IT and Facilities Divisions.

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Correct answerB

Question 36

Single choice

Without a Risk Register how can project risks, the progress of risk actions taken to date and the current status of residual risks be measured?

A
The Daily Log was correctly used to monitor risks during the Starting up a Project process. It will be used to capture all risks, actions, decisions, assumptions
B
It was not appropriate to use the Daily Log to capture all risks and issues during the Starting up a Project process. Separate registers should have been set up for risks, issues and lessons learned. This will now be done.
C
In a simple project, the Project Initiation Documentation (PID) should contain a register for recording risk information and monitoring project risks throughout the delivery stages. The register will now be added to the PID.

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Correct answerA

Question 37

Multiple choice

Which 2 statements should be recorded under the Expected benefits heading?

A
Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months.
B
It will be similar to calendars sent out in previous years
C
The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders.
D
The calendar will contain photos of both staff and company products.
E
The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers.

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Correct answersA, C

Question 38

Single choice

What is the purpose of a Product Status Account?

A
A set of records that describe information about the project
B
A log used to record problems or concerns about products
C
An audit or review to compare actual status of products
D
A report covering the status about the state of the projects products within

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Correct answerD

Question 39

Single choice

During which process would the stage tolerances be set?

A
Controlling a Stage
B
Initiating a Project
C
Managing a Stage Boundary
D
Directing a Project

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Correct answerD

Question 40

Single choice

Which statement applies to the Records section?

A
Delete entry 6 because this information should be included in Stage or Team Plans.
B
Move entry 6 to the Reporting section because the information should be used to report on quality activities.
C
Delete entry 7 because this should be included in the Configuration Management Strategy.
D
Delete entry 8 because the results of quality reviews are recorded in the Quality Register.

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Correct answerC

Question 41

Single choice

MANAGING PRODUCT DELIVERY

The team manager for the production of the `marketing materials' has identified that they will not be ready
within the timescale agreed in the work package. The team manager has sufficient tolerance to take corrective action. As a result, additional resources have been assigned to this work package.

Which theme is being applied?

A
Risk
B
Organization
C
Progress
D
Change

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Correct answerA

Question 42

Single choice

Which of the following statements describes an outcome?

A
Any of the projects specialist products
B
A result of the change derived from using the project's products
C
A measurable improvement resulting from a change
D
Something perceived as advantages by a stakeholder

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Correct answerB

Question 43

Multiple choice

Which 2 alternative actions apply to the proposed supplier assurance for this project?

A
Retain because he has a professional facilities qualification and so is in a position to specify the needs of his division.
B
Retain because he will be able to advise on many of the products that will enable outsourcing to happen, such as the 10-year outsourcing service contract.
C
Retain because he is well-regarded within the Ministry because of the efficiencies, superb service and savings he has achieved in the Facilities Division.
D
Add 'Outcome Account Manager' because he will advise on potential changes and their impact on the integrity of the project's products.
E
Remove because he is involved with the project and is therefore NOT independent.

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Correct answersB, D

Question 44

Single choice

Who is responsible for reviewing the risk management practices to ensure they are in line with the project's risk management strategy?

A
Project Support
B
Project Manager
C
Team Manager
D
Project Assurance

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Correct answerD

Question 45

Single choice

ABC Company's centre of excellence (COE) has asked the project manager for the Health and Safety Training Project to trial a new standard course development model using an agile approach. The model recommends several shorter management stages, running in parallel, to enable more feedback and faster delivery to the market with reduced risk.

Is this an appropriate recommendation, and why?

A
Yes, because shorter stages bring greater project board control to reduce risk
B
Yes, because delivery steps and management stages can occur at different times
C
No, because management stages should be sequential to allow commitment of resources
D
No, because delivery steps and management stages need to be aligned

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Correct answerA

Question 46

Single choice

Which management product do the Project Board use to decide whether to authorize initiation?

A
Project Brief
B
Business Case
C
Project Initiation Documentation
D
Project Product Description

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Correct answerA

Question 47

Single choice

Product based planning focuses on which of the following:
1. Creating product descriptions
2. Identifying activities
3. Creating a Product hierarchy
4. Creating a Product sequence

A
1, 2, 3
B
2, 3, 4
C
1, 3, 4
D
1, 2, 4

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Correct answerA

Question 48

Single choice

The Health and Safety Training Project has been divided into four stages. The executive considers this project to be a compulsory project and has advised the project manager that it is not necessary to produce the project initiation documentation. This would mean that the project would consist of three delivery stages.

How well does this apply the 'manage by stages' principle?

A
It applies it well, because the project management method should be tailored to the project.
B
It applies it well, because the justification for delivering the project is already understood.
C
It applies it poorly, because the stages should be shorter to provide more control to the project board.
D
It applies it poorly, because solid foundations should be established for every project.

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Correct answerD

Question 49

Multiple choice

The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also

producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.

Which 2 statements should be recorded under the Timing of risk management activities heading?

A
During stage 4, the selected service provider will manage any risks to their Business Case and report these to the Project Manager on a weekly basis.
B
The Project Board should hold monthly meetings to review project progress.
C
When closing a project, the follow-on action recommendations should be updated with any risks relating to the realization of benefits after the outsourced services go live.
D
Any new risks identified during product development should be reported to the Project Manager by the Team Manager when delivering the completed Work Package.
E
When authorizing a stage, the Project Board will check that the exposure to risk is still acceptable.

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Correct answersB, E

Question 50

Single choice

If Project tolerances were threatened, who needs to be notified?

A
Project Board
B
Project Manager
C
Corporate or Programme Management
D
Executive

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Correct answerC