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A company initiated a project to introduce a new product to the market. The product must undergo the industry's regulatory process prior to approval and launch. However, the company sees a great demand for this product and wants it to launch as soon as possible.

What should the project manager do to realize this opportunity?

One of the team members is always late to the daily standup meeting.

What should the project manager do?

There are several dependent work streams in a project. Some project stakeholders feel that coordination among project team members and progress visibility are lacking.

What should the project manager do?

The project manager just started leading a project team from which the previous project manager resigned. After a quick evaluation of the project, it is apparent that team morale is low due to continuous disagreement about how to complete tasks. Tasks are taking longer than forecasted and the project is off schedule.

What should the project manager do?

During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams.

As a team facilitator, what should the project manager do to avoid this?

An agile team has been struggling to keep up with the planned pace, which is frequently resulting in sprint failures.

What should the project manager do to help avoid this situation in the future?

A project manager is using a subcontractor for mobile application development. When the project team tests the application, they realize it does not comply with the new company user-interface standards. Even though these new standards were not included in the statement of work (SOW), the subcontractor agrees to the additional scope as long as payment for this additional work is paid immediately.

What should the project manager do?

A project manager is leading a project that is in an advanced stage. All high-level risks identified in the risk management plan have been resolved or are no longer a risk for the project. Only low-level risks remain.

What should the project manager do now?

A food company is developing a new product using a predictive approach, and the product is currently in the testing phase. Given the nature of the feedback of the tests, the project manager has decided to use an iterative approach. At the end of one of the iterations, a new regulation related to the product is enacted.

What should the project manager do next?

A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event.

What should the project manager do first?

During the review of a project's list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed.

What should the project manager do?

Upon analyzing the report requirements to create a functional design, the project team finds that the information source is not correct and needs to be adjusted.

What should the project manager do?

A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.

What should the project manager do?

A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem.

What document should the project manager use to update the details and communicate to relevant stakeholders?

A customer interacts directly with a Scrum team and continually requests changes in priorities. This causes confusion among the team members and they complain to the project manager.

What should the project manager do?

A project manager is leading the first agile project for the organization. During the kick-off meeting, the project manager notices that the team does not have the same understanding about agile approaches.
The project manager is concerned about the impact of that confusion.

What should the project manager do to address this situation?

During a product demo with key stakeholders, the team identifies that one of the functionalities failed to perform as expected.

What should the project manager have the project team do first to address the issue?

By the end of the first sprint, a project lead notices that one of the team members is not performing very well.

Which form of communication should the project lead use to handle the situation?

A project manager has taken over an agile project. There have been several issues during product development due to unclear product requirements.

How should the project manager resolve this issue?

A sponsor requires that the established quality standards for the project be met. As a result, the sponsor asks the project manager for stable measures to ensure that the quality is met.

Which three actions should the project manager do? (Choose three.)

It is late at night on a weekend when a team member calls the project manager on the telephone. The team member is crying about the pressures of an upcoming deadline.

What should the project manager do?

local company is developing a new product and. for the first time, using a remote team for the programming tasks of features. The design for the product comes from the local team. During the third sprint review, the product owner has concerns about the project's outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings.

How should the project manager address this situation?

A lead project manager for an agile project needs to prioritize requirements define the scope of the initial product and deliver the approved scope in a series of multiple versions.

What should the project manager do next?

In the past, the project manager and the project team performed well using predictive methodology.
However, the organization recently decided to adopt agile approaches, and the project sponsor wants to use an agile approach in an upcoming project.

Before initiating the project, what should the project manager do?

A project for developing software for a retail company's procurement system is in the initiation phase. The project sponsor has expressed concern that the forecasted project implementation date coincides with the
company's financial budget planning period.

Which two actions should the project manager take next to address this concern? (Choose two.)

A project manager has noticed that the performance of a new team member has increased dramatically over the past few months. The project manager has been measuring this team member's performance through the cost performance index (CPl) and schedule performance index (SPl) of work packages. The

project manager has also assigned new. unrelated work packages to this team member. The project manager wants to formally record the team member's success in the project documentation.

What should the project manager do?

A project manager is leading a software development project using agile practices and has outsourced work to three well-qualified subcontractors. Over time, problems arise related to supply chain management, and the project manager considers replacing the subcontractors with new suppliers.

What should the project manager have done to avoid this problem?

A project manager presents the project schedule to the customer, including the detailed phases for the entire project. The customer complains that the project timeline is longer than expected and does not want to wait until the end to see results.

What should the project manager do first?

All project team members refer to the project manager for various decisions. This causes delays for some tasks, as the project manager is usually preoccupied in meetings throughout the day.

What should the project manager do to prevent these delays?

During a project gate review meeting, it is identified that one of the project deliverables will require corrective actions to meet the project quality requirements.

What should the project manager do first?

A project manager is leading a highly visible project with a critical time constraint. Frequent scope changes have been well-managed with change control, but there have been misunderstandings among project team members.

What should the project manager do?

During the execution phase of a project, a project manager notices that the project team is not motivated and performance is decreasing. The decision is made to invest in financial rewards for all of the Key team members. After the rewards are distributed, the team is still underperforming.

What should the project manager have done to avoid this situation?

A project manager is asked to negotiate between two team members who frequently have misunderstandings in order to reach an agreement that will advance the project.

What should the project manager to?

A company's project management office (PMO) has started to implement iterative tools. A project manager is starting a new project and has identified an opportunity to use the iterative tools. One of the senior managers is concerned about this modified framework as it is fairly new to the company.

What should the project manager do first?

A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later, the client sendsa list of requirements that have not been met.
The client is requesting to fix the issues quickly and within the initial budget.

What should the project manager have done to prevent this from happening?

HOTSPOT

A project manager receives an update that the development flow is not going well. Some team members cannot start their work because the delivery is late. Looking at the Kanban board and the work in progress (WIP) lines, the project manager observes a bottleneck.
Click the title of the queue in the Kanban board below that requires additional resources to relieve the bottleneck.

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager, which gives the impression that the project is out of control. The project manager has been providing the project's status according to the agreedupon communications management plan. This key stakeholder, however, seldom attends the status report meetings.

What should the project manager do first to address this situation?

In an agile project, two key stakeholders disagree about a major new requirement.
Recognizing that this could lead to potential issues, what should the project manager do next?

A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted.

What approach should the project manager take to remove this impediment?

This graph describes the current performance of a project in relation to cost and schedule.

What should the project manager do to bring the project back on track?

A project manager recently took over an ongoing project. Within a few weeks, the project manager discovers that there are continuous change requests from different project end users.

What is the probable cause of this?

A project manager has been assigned to a new agile project with rapidly changing knowledge areas.

How should the project manager manage knowledge transfer on this project?

One team member is not as active as the rest of the team during a brainstorming session. The project manager has a separate conversation with the team member and learns that the team member is slightly hearing impaired. The team member appreciates the project manager's concern. The project manager then decides to change the time and room for the meeting to ensure everyone can participate.

What interpersonal skill did the project manager use?

After a project team has been working on a project for several months the project is cancelled. The project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work. The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project.

How should the project manager handle this situation?

A project manager has been assigned to complete a worksite project that was started by a different project manager. The project is now in the execution stage. Upon careful review, the project manager realizes that the local community was not included in the stakeholder register, which has resulted in extreme opposition from the community.

How should the project manager handle this issue?

During the executing phase, a project manager is reviewing the issue log and finds there are outstanding high-priority issues that are still open. Most of the open issues require effort from external domain experts who are not on the project team.

What should the project manager do?

During project execution, the client requires several changes that will impact the project's duration. The project manager needs to apply fast-tracking techniques to accelerate the schedule, but the team is
concerned about working overtime.

What should the project manager do to motivate the team?

A software delivery project began having technical impediments. The issue may cause a delay of the deliverables. The technical service team has been working on the issue, but the issue is unresolved even after 1 week of maintenance.

What should the senior project manager do now?

A client's company announces a reorganization, which includes changes in the senior management involved in the project. The new project sponsor is asking to put the project on hold until they review the scope.

What should the project manager do next?

DRAG DROP

A project team has developed the initial schedule using a network diagramming method and has arrived at the overall project duration. Upon examining the schedule, the project manager finds that there are several activities that may require buffers to mitigate or eliminate potential scheduling conflicts.

Match the following common terms with their explanations that evaluate the buffers or constraints.

A project to add metro stations is being executed, with seven out of eight stations currently in place.
Suddenly, a notification is received from the local community demanding that the project be stopped.

What should the project manager do first?

A project manager notices that a product owner has been unresponsive over the last few weeks. During one-on-one sessions, the product owner is unable to provide complete information, leading to rework of the project stories.

What should the project manager do first?

A team member is frustrated, thinking that their performance is below average since they have not completed as many items as other team members. The team member has become negative and disengaged, bringing team collaboration and productivity down.

What should the project manager do to increase the team's performance?

A team member is always late to work. The project manager is concerned that this may affect the motivation of other team members. The project manager tells the new team member to align with the team's principles and arrive on time.

What kind of conflict resolution did the project manager apply in this situation?

A project manager sent the first communication about the project management plan to the team. The next day, two field engineers were asking about their roles and the project schedule.

What should the project manager have done?

The vendor just informed the project manager that an item will not be delivered as scheduled due to a manufacturing error. This will impact the delivery timeline of the project as there are dependencies to the completion of this item delivery.

What action should the project manager take?

A project manager is executing a commercial building project. The project manager discovers that the required building permits have not been obtained. Obtaining the permits will delay the project by 1 month and will cost the project US$35,000. The fine associated with continuing to build without the permits is
US$1,000 per day.

What should the project manager do first?

A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has been working on this project for 6 months, and the morale of the team is low due to the schedule.

What can the project manager do to motivate the team?

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating. As a result, lots of misunderstandings occurred.

What should the project manager do to address this issue?

A project manager is leading a project that will be delivered using a Scrum framework. The organization has an innovative project management office (PMO) that fully supports agile and also has a very friendly procurement team. A new vendor needs to be engaged to provide more developers for a new reporting platform.

What should the project manager do?

A sales manager submitted a new feature request to the product owner, and the request was added to the product backlog. During the sprint planning meeting, the team struggles over which algorithm is the most efficient one to use. The team thinks that some development work is needed to decide.

What should the project manager do?

A project manager is assigned to a project. The project schedule and costs are tight, and the project manager determined that there is a lack of resources to deliver this project.

What should the project manager do?

Company A has a culture of adhering to policies and procedures. A project manager is applying an agile approach to their in-house software development project, but even with training, they are still unable to deliver efficiently.

What should the project manager do first to improve this situation?

An ongoing project is facing a challenging situation in which the customer is not satisfied. The team is new to agile development, communicates frequently with the customer, and provides regular status reports.

What should the project lead do to satisfy the customer?

A project manager of an infrastructure development project receives multiple issues from the customer validation team close to the product launch date.

What should the project manager do to manage such a situation for upcoming phases?

During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output.

What should the project manager do first?

The portfolio management office wants to cut costs by suspending some ongoing projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio management office has not backed down on their plan.

What should the project manager do to continue the project?

A project is in its fourth iteration out of eight, with a delivery performance of 95%. A project stakeholder asks the project manager about the status of a specific deliverable that is not visible in the status report.

What should the project manager do?

An agile project in progress has a large number of blocked items and the project manager does not have visibility on the underlying issues.

What should the project manager do to allow transparency and remove the blockers?

The project manager of a globally dispersed team evaluates the organization's current virtual engagement tools and strategies. A couple of the remote team members are not participating effectively in virtual meetings.

Which action should the project manager take to improve remote engagement?

A project manager is working in a constantly changing business environment. In order to address this situation, the project manager has decided to use a collaborative leadership style.

Which landscape describes the project environment?

What should an agile lead do lo ensure their team is set up for success?

The project manager of a high-risk project is concerned about a delay in the schedule that might force the project to move its go-live date.

What should the project manager do next?

A project manager has been asked for performance feedback regarding one of the team members. The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance.

What should the project manager do next?

A company is going through a large cost-cutting initiative. Senior management requests a report on the work remaining for outstanding projects.

Which tool should the project manager use for this purpose?

A project manager is leading a project that has been in execution for 1 year. An experienced team member is performing well, but often disagrees with the project manager and refuses to implement their decisions.
Part of the team supports the team member's defiance, while the other team members do not.

What should the project manager do?

Customers are concerned about the quality of an interim software system for a project. The quality control

team has approved the software, but the customers are complaining that some functions do not comply with the requirements.

What should the project manager do to prevent this from happening again?

In an agile environment, a project is in iteration four out of six. A team member leaves the company with no replacement.

What should the project manager do?

An agile team recently started working on a project for a financial institution. The project sponsor is concerned that an agile approach will not provide enough support for the organization's compliance standards.

In order to mitigate this risk and avoid problems, what should the project manager do?

A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain.

When attempting to gain an understanding of the risks for this agile project what is the primary tool the project manager should employ?

There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.

How should the project manager handle this situation?

During an iteration review session, some product features are at risk of being canceled due to high operational costs when the product is launched into a production environment.

What type of analysis should the project lead have conducted to avoid this situation?

A project manager is managing a project which has a very complex and long execution period. Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework. The business wants to keep track of the value delivered by this framework application but there is no defined set of measurable items for the framework.

What should the project manager do first?

A project manager is leading an important development project. A key deliverable has been completed but does not meet the quality standards defined in the quality management plan.

What should the project manager do?

On a transformational project, the project manager is confronted with resistance from the stakeholders.

To overcome this and gain acceptance of the change, what should the project manager do first?

An agile project is in its early iterations, but the project manager already realizes that more resources will be needed to achieve the expected time lines. There are no internal resources available.

What vendor strategy should the project manager use to maximize project delivery?

A project steering committee meeting was arranged to approve a milestone of a project within two weeks.
The project manager is informed that a new project executive will take over the project.

What should the project manager do first?

In an agile team, some of the team members are coming forward to ask for more autonomy on the project.

What should the project manager do in this situation?

A project manager and a stakeholder have different opinions on the budget estimates for a project that is being initiated based on a new consumer privacy law.

What would be a reason for this difference in opinion?

A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders. The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts, which are listed on the project risk matrix.

What should the project manager do with regard to community engagement in this situation?

Due to a tight schedule, a project team member suggests skipping the quality check of a minor deliverable.

What should the project manager do?

A project team has been formed, and the tasks have been assigned to each team member. All team members have agreed to follow a hybrid project approach.

What should the project manager do to ensure the team performs as an organized unit?

A project has recently completed its production go-live, meeting the project's completion requirements in accordance with the scope document. However, the customer has been requesting a number of significant project enhancements.

How should the project manager address the customer's requests?

A project manager is working with several junior engineers on a project. The project manager noticed that when the junior engineers are asked questions, they defer te more senior team members on the team for answers. Having worked with the junior engineers on another project, the project manager knows they are capable of making these minor decisions correctly. This uncertainty from the junior engineers is now slowing progress.

What should the project manager do?

A project manager is leading a fast-moving project with strict deadlines and minimal time to deliver each milestone. The project manager discovers that one of the remote team members, who puts a lot of effort into delivering the project, has confided in an on-site team member. The remote team member feels they are not being adequately rewarded and recognized for their job.

What should the project manager do?

A project to develop a new service is initiated by a telecommunications operator. The project management plan has been developed, approved, and shared with the respective stakeholders.

What should the project manager do next?

A project manager receives a call from the customer's account manager requesting support for a critical operational issue. Although the issue is unrelated to the project, the customer believes that one of the project team members has the technical expertise to recommend a solution.

What should the project manager do first?

An agile team recently finished a product that met stakeholder expectations. However, a subsequent audit revealed that the product does not comply with local regulations. The team lead learns the team focused on the functions of the product and not the regulatory issues.

What should the team lead do differently for the next project?

A Scrum team is analyzing the burndown chart on day four of a 15-day sprint. The burndown chart is shown below.

What should the team do next?

A project manager is leading a project that is implementing an assembly line. During the quality review meeting, a team member reports an issue stating that the product being developed has discrepancies with the one requested by the customer.

What should the project manager do?