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Question 1
Single choice
A company has a model-driven app. The app has forms with both Business Rules and JavaScript added to handle the business logic on the form.
The form contains logic that is enforced by using business rules. The company wants to apply the business rules to all forms in the app.
You need to recommend a simplified form setup so the form can be maintained moving forward.
What should you recommend?
A
Manage the business logic with a Power Apps Component Framework (PCF) control.
B
Evaluate whether complex parts of the logic can be solved by using Power Apps Component Framework (PCF) control. Use Business Rules for the remaining functionality.
C
Remove the Business Rules and use only JavaScript.
D
Update logic to ensure Business Rules are optimized. Use JavaScript for the remaining functionality.
A company plans to integrate Microsoft Power Platform with existing systems, including Microsoft Dynamics 365 Omnichannel for Customer Service.
You need to recommend a solution for each requirement.
Which components should you recommend for the requirements?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
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Explanation
Box 1: Microsoft Power Virtual Agent You can integrate a Power Virtual Agents bot with Omnichannel for Customer Service.
The company has turned off out-of-the-box quote calculations in order to implement its own custom calculations.
When users update a line item on a quote, they expect to see an updated total for the quote in real time. Users are reporting inconsistent behavior, with some aggregations taking up to two hours.
You review the system design and notice many asynchronous workflows.
You need to recommend a solution to enable the calculation in real time.
Which two options should you recommend? Each answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A
Consolidate asynchronous workflow into a single real-time workflow.
B
Consolidate multiple asynchronous workflows into a single asynchronous workflow.
C
Implement a business process flow to replace the existing workflows.
D
Convert the asynchronous workflows to a synchronous plug-in.
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Correct answersA, D
Case study
Case Study 1
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
1. First Up uses an on-premises system to manage current and historical patient data including medications and medical visits. 2. The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information. 3. Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory. 4. An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker's primary recruiter. 5. First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device.
Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
Requirements
General
1. There is no standardized communication tool across the company, and this causes communication issues between different teams. 2. First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases. 3. Workers must be able to communicate in near real-time with worker support agents.
Client company visits
1. Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality. 2. Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information. 3. The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency. 4. When a worker makes an appointment, the appointments must appear in the timeline for the worker's contact record.
Job history information
1. The solution must provide a worker appointment booking system that can access worker historical job placement data. 2. The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker. 3. Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker. 4. Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate. 5. First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
Worker access
1. The solution must support workers that speak different languages. The solution must provide automatic translation capabilities. 2. The solution must support near real-time communications between workers and recruiters. 3. Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters. 4. The solution must provide workers a way to search for general information about available positions. 5. Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
Data platform
1. Audit teams must have the ability to view worker information on their mobile devices. 2. Audit teams must be able to record data during visits to locations where workers are placed. 3. The solution must support the ability for a corporate governance auditing team to periodically audit the organization's records, policies, and procedures.
Reporting and analytics
1. The reporting and analytics team must be able to create reports that include data from all facilities and all workers. 2. Management reports must present an overview of the entire organization. Other reports may be limited
to specific offices. 3. You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
1. Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users. 2. Worker records must only be viewed by the recruiting office that the worker visits. 3. Worker still records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system. 4. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access. 5. Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data. 6. Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
Issues
The organization reports the following issues:
1. Recruiters report that they cannot see historical job placement data for workers. 2. API usage reports show that the number of API calls made exceeds limits. This causes delays saving data. 3. Users cannot view Power BI reports within the Power Platform apps. 4. Some security clearance information for workers not visible from within the Power Platform solution. 5. Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity. 6. The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load. 7. Currently all route planning for the audit team is done manually. This does not always result in the best route for the mobile audit teams, especially when many appointments are scheduled. Lack of optimization can lead to missed visits with companies.
Question 4
Testlet 1Hotspot
HOTSPOT
You need to recommend solutions for the organization's technical challenges.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Power Automate Self-service purchase is available for Power Platform (Power BI, Power Apps, and Power Automate), Project, and Visio.
Box 2: Azure Active Directory B2B Scenario: First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies.
Azure Active Directory (Azure AD) business-to-business (B2B) collaboration is a feature within External Identities that lets you invite guest users to collaborate with your organization. With B2B collaboration, you can securely share your company's applications and services with guest users from any other organization, while maintaining control over your own corporate data. Work safely and securely with external partners, large or small, even if they don't have Azure AD or an IT department. A simple invitation and redemption process lets partners use their own credentials to access your company's resources.
Note, Scenario: Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.
Box 3: Dynamics 365 Field Service
Dynamics 365 Field Service functionality include: An interactive schedule board helps dispatchers assign work orders to the best resources based on location, availability, skill set, priority, and more. This is done via a manual drag-and-drop method, a semi-automated scheduling assistant, or fully automated with Resource Scheduling Optimization. The schedule board displays each resource--whether an employee, contractor, or equipment--and their scheduled work orders. Resources and their assigned jobs are also displayed on a map along with routes and traffic patterns in real time.
You need to recommend the appropriate messaging channel solutions for the organization.
What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Omnichannel for Customer Service dashboard Scenario: Workers must be able to communicate in near real-time with worker support agents. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
If you choose to expand your customer service offering to provide chat and channels, the Customer Service workspace seamlessly adjusts to support managing conversations as well. Note: As an agent with the Customer Service Representative security role, when you open Customer Service workspace, you start on the Customer Service Agent Dashboard unless your administrator has changed the default view. This dashboard shows you your active cases, cases you can work in queues you are assigned to, and your open activities. You can open existing cases and activities or begin working new cases from the queues you are assigned to and create activities.
Box 2: Dynamics 365 Customer Service Scenario: First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.
A company plans to use Microsoft Dynamics 365 and Microsoft Power Platform.
The company has the following requirements:
1. Schedule onsite visits for customers per availability. 2. Generate invoices based on services delivered to customers.
You need to recommend a solution to meet the requirements.
Which solutions should you recommend? To answer, select the appropriate options in the answer area.
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Case study
Case Study 3
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in shipping machines to customers.
Accounting system
1. The current system does not handle shop floor or manufacturing planning functionality. 2. Machines are assigned serial numbers and placed in stock until they are shipped to customers. 3. Employee information is maintained only within the accounting system. Access to the information is strictly controlled due to privacy regulations and company policies.
Other systems
1. The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for
sending and receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles. 2. The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs for its customers. The app has not been customized. 3. The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company's requirements for a manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection at various points during production. Each machine must undergo a more extensive quality inspection before the machine can be shipped to the customer.
Inspection orders
Inspection orders must: - Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated. - Include information about the person who performed each inspection step and any comments made by the inspector. - Be automatically marked as failed if one inspection step rating is marked as failed. - Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template. Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated. The solution must:
1. Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered. 2. Support the addition of steps to inspections to support custom features added to a machine for a customer. 3. Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors. 4. Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed. 5. Support the ability to store photo references within each inspection step to document defects found during inspections.
Security
1. Users must be active employees of Fabrikam. 2. When a user signs into the inspection solution, the solution must display a picture of the employee who has signed in. 3. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists. 4. You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
1. Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point. 2. Provide metrics per inspector including number of inspections performed by month, and number of
inspections per rating type (pass, fail). 3. Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed inspection.
Question 7
Testlet 3Single choice
You need to recommend a solution to collect the information required to meet reporting requirements.
What should you recommend?
A
Business process flow
B
Business rule
C
Business event
D
Business process modeler
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Correct answerA
Question 8
Single choice
A company uses Microsoft Power Platform. The company plans to expand to other countries/regions. The chief operating officer (COO) must assess compliance risks related to the planned expansion.
You need to direct the COO to the compliance information.
Where should you direct the COO?
A
Microsoft Defender
B
Microsoft Power Platform admin center
C
Microsoft Trust Center
D
Microsoft 365 admin center
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Correct answerC
Question 9
Multiple choice
A company has a Power Platform environment that connects to a third-party marketing application.
The company reports that the data in the Power Platform lead table does not match data from the marketing application.
Issues include:
1. The owner data in the lead table and the third-party application do not match. 2. The Topic column has more information than the related record from the marketing application. 3. There are differences in how telephone numbers are formatted.
You need to determine which processes are causing the issues.
Which three processes may be causing the differences observed? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A
Dataflow
B
Business rule
C
Classic workflow
D
Power Automate cloud flow
E
Duplicate detection rule
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Correct answersA, C, D
Question 10
Multiple choice
You are a Microsoft Power Platform architect supporting the go live phase of a canvas app. The canvas app accesses data on premises and in the cloud.
Users are reporting the app is very slow to respond, especially upon initial launch.
You need to optimize the performance of the app.
Which three actions should you complete? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A
Move data calls from the OnStart event to the OnLoad event.
B
Move data calls from the OnLoad event to the OnStart event.
C
Increase data row limits.
D
Review the settings of the data gateway for on-premises data sources.
E
Reduce data row limits.
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Correct answersA, D, E
Explanation
A (not B): Put the delay in the form loading instead.
E (not C): Changing the limit 500 is the default number of records, but you can change this number for an entire app:
Select Settings. Under General, change the Data row limit setting from 1 to 2000. In some cases, you'll know that 2,000 (or 1,000 or 1,500) will satisfy the needs of your scenario. With care, you can increase this number to fit your scenario. As you increase this number, your app's performance may degrade, especially for wide tables with lots of columns. Still, the best answer is to delegate as much as you can.
Microsoft Power Platform canvas app on premises cloud data rows limits.
You are designing a Microsoft Dataverse data model for a mortgage brokerage.
The brokerage provides the following table and eld information:
The brokerage has the following data relationship requirements:
1. A client can have multiple loan applications, but each loan application must be associated with only one client. 2. Each loan application must be associated with one property, but a property can be linked to multiple loan applications. 3. The employer the client works for must be added for employment veri cation. Employers are maintained in the Account table.
You need to model the tables for Dataverse and set up relationships.
Which data model solution should you use for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Case study
Case Study 3
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in shipping machines to customers.
Accounting system
1. The current system does not handle shop floor or manufacturing planning functionality. 2. Machines are assigned serial numbers and placed in stock until they are shipped to customers. 3. Employee information is maintained only within the accounting system. Access to the information is strictly controlled due to privacy regulations and company policies.
Other systems
1. The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for
sending and receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles. 2. The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs for its customers. The app has not been customized. 3. The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company's requirements for a manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection at various points during production. Each machine must undergo a more extensive quality inspection before the machine can be shipped to the customer.
Inspection orders
Inspection orders must: - Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated. - Include information about the person who performed each inspection step and any comments made by the inspector. - Be automatically marked as failed if one inspection step rating is marked as failed. - Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template. Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated. The solution must:
1. Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered. 2. Support the addition of steps to inspections to support custom features added to a machine for a customer. 3. Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors. 4. Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed. 5. Support the ability to store photo references within each inspection step to document defects found during inspections.
Security
1. Users must be active employees of Fabrikam. 2. When a user signs into the inspection solution, the solution must display a picture of the employee who has signed in. 3. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists. 4. You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
1. Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point. 2. Provide metrics per inspector including number of inspections performed by month, and number of
inspections per rating type (pass, fail). 3. Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed inspection.
Question 12
Testlet 3Hotspot
HOTSPOT
You need to recommend components to meet the re-inspection requirements.
Which components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Power Automate flow Scenario: Inspection orders must be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template.
Box 2: Business rule By combining conditions and actions, you can do any of the following with business rules: 1. Set column values 2. Clear column values 3. Set column requirement levels 4. Show or hide columns 5. Enable or disable columns 6. Validate data and show error messages 7. Create business recommendations based on business intelligence.
A company plans to use Microsoft Power Platform. The company gathers business requirements about data.
You need to identify the functional requirements.
Which two requirements about data should you gather? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A
Delete in bulk after seven years.
B
Go through a specified approval process.
C
Remain compliant.
D
Retain for 10 years.
E
Store in Microsoft Dataverse.
Reveal answer detailsClose answer details
Correct answersB, E
Question 14
Single choice
A company uses Microsoft Power Platform with assets that include solution files, flat files, custom code, HTML files, and data.
You need to use application lifecycle management (ALM) to deploy the assets to Microsoft Dataverse.
Which tool should you use?
A
Package deployer
B
Solution packager
C
Configuration Migration tool
D
Microsoft Power Platform Build Tools
Reveal answer detailsClose answer details
Correct answerA
Question 15
Hotspot
HOTSPOT
You design a Power Platform solution for a customer. The solution uses Microsoft Dataverse as the data
store. You are managing the go-live process for the solution.
The customer reports the following performance issues:
1. Form load time is much slower than it was during testing. 2. Overall system performance has been significantly slower that it was during testing.
You need to recommend how to troubleshoot system performance.
Which actions should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Reveal answer detailsClose answer details
Explanation
Box 1: Review the fields that are on the form Keep the number of table columns (fields) to a minimum. The more table columns (formerly referred to as fields) you have in a form, the more data that needs to be downloaded to view each record.
Box 2: Review one to many relationships to verify whether cascade settings are necessary.
VanArsdel, Ltd. builds custom homes. The company has one Azure tenant and uses multiple systems to manage the sales, construction, and warranties of the homes. The company has three departments: sales, construction, and warranty. Sales, contract, and warranty information is not shared among the departments. The owner of VanArsdel, Ltd. requires a consolidated system that the company can use to track each home's progress.
Sales
Current environment
1. Company employees use Microsoft Outlook for all communications. 2. Company employees use Microsoft Word to create sales contracts. 3. Employees in the sales department are frequently in different locations and work different hours from each other. 4. Employees in the sales department use a Contracts team in Microsoft Teams to collaborate. 5. The company uses a third-party marketing tool to update contacts every day.
Requirements
1. Contacts' names must be formatted before they are imported from the third-party marketing tool. 2. The company must retain contracts for ve years. 3. The company requires that the sales department display the All Contracts view in Microsoft Teams. 4. All contract information must be stored in the All Contracts view. 5. Contracts must not be lost if a device is lost or stolen.
Issues
1. Employees in the sales department store contracts on their local computers. 2. The construction team receives a copy of a contract only when the sale of a home is complete.
Construction
Current environment
1. Employees in the construction department use Project Online to manage schedules. 2. Employees in the construction department use Microsoft Excel to manage costs of projects. 3. The main supplier of construction materials provides an API to the company. 4. The company uses the API to manage suppliers for projects in near real time.
Requirements
Employees in the construction department must be able to demonstrate how their work is performed rather than document their process. The company requires that project schedules be created less than a week after a contract is signed. A eld must sum up the costs of the materials.
Issues
1. Employees in the construction department are unable to schedule resources because they are not informed of future projects. 2. Employees in the construction department currently enter basic project information manually for each software application.
Warranty
Current environment
1. Employees in the warranty department use Excel to track project issues and resolutions. 2. The company requires that employees in the warranty department meet with each other in person to discuss their job roles.
Requirements
1. The company requires that warranty claims be resolved in less than a month. 2. The company requires that all claims be entered in the system along with their related issues. 3. If a claim is found to be invalid, the company requires that the claim and its related issues be deleted.
Issue
Employees in the warranty department report that they are frequently sent to homes without knowledge of what is in scope for the project.
Requirements
1. The new system must use the development and production environments. 2. The development environment must be the master of all changes. 3. All table changes must be added ta solution. Changes to the solution must not be allowed to be made in the production environment. 4. Each department must have a custom app. Employees must be able to access only their department's app. 5. All sales, contract, and warranty data must be shared among the departments. 6. The project manager must be solely responsible for creating and owning the deployment plan for projects. 7. All projects must run by using the Agile methodology. 8. The deployment plan must include the environment setup, training plan, rollout strategy, and deployment support.
Issue
The IT manager reports that the deployment plan is not complete.
Question 16
Testlet 4Hotspot
HOTSPOT
You need to identify the user stories for each department.
How should you de ne the user stories? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Case study
Case Study 3
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in shipping machines to customers.
Accounting system
1. The current system does not handle shop floor or manufacturing planning functionality. 2. Machines are assigned serial numbers and placed in stock until they are shipped to customers. 3. Employee information is maintained only within the accounting system. Access to the information is strictly controlled due to privacy regulations and company policies.
Other systems
1. The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for
sending and receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles. 2. The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs for its customers. The app has not been customized. 3. The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company's requirements for a manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection at various points during production. Each machine must undergo a more extensive quality inspection before the machine can be shipped to the customer.
Inspection orders
Inspection orders must: - Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated. - Include information about the person who performed each inspection step and any comments made by the inspector. - Be automatically marked as failed if one inspection step rating is marked as failed. - Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template. Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated. The solution must:
1. Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered. 2. Support the addition of steps to inspections to support custom features added to a machine for a customer. 3. Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors. 4. Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed. 5. Support the ability to store photo references within each inspection step to document defects found during inspections.
Security
1. Users must be active employees of Fabrikam. 2. When a user signs into the inspection solution, the solution must display a picture of the employee who has signed in. 3. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists. 4. You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
1. Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point. 2. Provide metrics per inspector including number of inspections performed by month, and number of
inspections per rating type (pass, fail). 3. Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed inspection.
Question 17
Testlet 3Hotspot
HOTSPOT
You need to recommend the appropriate components to meet the inspection requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Security role Microsoft Dataverse uses a role-based security model to help secure access to the database. Scenario: 1. You must prevent users from changing inspection order data once an inspection is marked as final. 2. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists.
Box 2: Data flow Dataflows are a self-service, cloud-based, data preparation technology. Dataflows enable customers to ingest, transform, and load data into Microsoft Dataverse environments, Power BI workspaces, or your organization's Azure Data Lake Storage account.
Scenario: Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed.
A company uses a model-driven app to manage ticket requests.
The company has the following data requirements:
1. Update a third-party application when a new ticket request is submitted. 2. Transform and import event data nightly from a Microsoft Excel spreadsheet that is stored in a shared location.
You need to recommend a location to create the connection for each requirement.
Which locations should you recommend? To answer, drag the appropriate locations to the correct requirements. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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Case study
Case Study 1
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
1. First Up uses an on-premises system to manage current and historical patient data including medications and medical visits. 2. The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information. 3. Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory. 4. An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker's primary recruiter. 5. First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device.
Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
Requirements
General
1. There is no standardized communication tool across the company, and this causes communication issues between different teams. 2. First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases. 3. Workers must be able to communicate in near real-time with worker support agents.
Client company visits
1. Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality. 2. Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information. 3. The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency. 4. When a worker makes an appointment, the appointments must appear in the timeline for the worker's contact record.
Job history information
1. The solution must provide a worker appointment booking system that can access worker historical job placement data. 2. The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker. 3. Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker. 4. Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate. 5. First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
Worker access
1. The solution must support workers that speak different languages. The solution must provide automatic translation capabilities. 2. The solution must support near real-time communications between workers and recruiters. 3. Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters. 4. The solution must provide workers a way to search for general information about available positions. 5. Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
Data platform
1. Audit teams must have the ability to view worker information on their mobile devices. 2. Audit teams must be able to record data during visits to locations where workers are placed. 3. The solution must support the ability for a corporate governance auditing team to periodically audit the organization's records, policies, and procedures.
Reporting and analytics
1. The reporting and analytics team must be able to create reports that include data from all facilities and all workers. 2. Management reports must present an overview of the entire organization. Other reports may be limited
to specific offices. 3. You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
1. Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users. 2. Worker records must only be viewed by the recruiting office that the worker visits. 3. Worker still records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system. 4. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access. 5. Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data. 6. Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
Issues
The organization reports the following issues:
1. Recruiters report that they cannot see historical job placement data for workers. 2. API usage reports show that the number of API calls made exceeds limits. This causes delays saving data. 3. Users cannot view Power BI reports within the Power Platform apps. 4. Some security clearance information for workers not visible from within the Power Platform solution. 5. Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity. 6. The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load. 7. Currently all route planning for the audit team is done manually. This does not always result in the best route for the mobile audit teams, especially when many appointments are scheduled. Lack of optimization can lead to missed visits with companies.
Question 19
Testlet 1Drag & drop
DRAG DROP
You need to recommend solutions to meet the organization's communication needs.
What should you recommend? To answer, drag the appropriate technologies to the correct groups of users. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Microsoft Teams First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases.
Microsoft Teams key capabilities: 1. Connected 2. Secure 3. Managed 4. Collaborative and productive
Box 2: Microsoft 365 Business Voice Workers must be able to communicate in near real-time with worker support agents.
Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage.
You are a Microsoft Power Platform architect reviewing requirements for an offline shopping app.
You need to identify requirement types for the app.
How should you categorize the requirements? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Functional Functional requirements describe what the solution needs to do or its behaviors, and non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.
Example functional requirements The following scenarios describe simple examples of functional requirements:
As a sales user, I need to be able to close an opportunity as lost and then capture why it was lost so that we can improve our sales tactics in the future.
As a sales manager, I need to be able to approve a discount on a quote so that I can reduce the total price and give a discount to the customer.
As a staff accountant, I want to be prevented from closing a batch that has pending items so that I do not have to reopen it later.
Box 2: Non-Functional Examples of common non-functional requirement types include:
1. Availability 2. Compliance/regulatory 3. Data retention/residency 4. Performance (response time, and so on) 5. Privacy 6. Recovery time 7. Security 8. Scalability
You are designing data loss policies for a Microsoft Power Platform implementation.
You have the following requirements:
1. Solutions that use the HTTP connector must not include any other connectors. 2. Prevent the use of the Microsoft Forms connector. 3. Allow the use of the Azure DevOps connector.
You need to determine in which data policy group to add each connector.
To which data policy group should you assign the connector? To answer, drag the appropriate setting to the correct drop targets. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Business If you put a connector in the Business group, it can only be used with other connectors from that group in any given app or flow.
Box 2: Non-business DLP policies enforce rules for which connectors can be used together by classifying connectors as either Business or Non-Business.
Box 3: Blocked Sometimes you might want to block the usage of certain connectors altogether by classifying them as Blocked. Data policy group Business blocked
Sales managers must be able to keep track of changes to their pipeline in the following ways:
1. Notify the sales managers when an Opportunity changes sales stage. 2. Notify the sales managers when the pipeline drops below 2.5M USD. 3. When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an Opportunity.
You need to recommend a solution that meets the company requirements.
Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Microsoft Power Automate, Microsoft Dataverse connector, and Microsoft 365 Outlook connector Use Microsoft Dataverse as the data source.
While Power Automate is a robust tool with ever-expanding capabilities, it also handles simple tasks with grace. A universal business need for many organizations is the ability to automate email notifications based on certain criteria: an opportunity is won, send an email to the sales manager; a case is closed, send an email to the customer; a work order is completed, send an email to the customer. Power Automate can easily accommodate this using the Microsoft 365 Outlook connector.
Box 2: Microsoft Power Automate, Power Bi data alerts, and Microsoft 365 connector Data alerts in the Power BI service: Set alerts to notify you when data in your dashboards changes beyond limits you set.
Box 3: Microsoft Power Automate, Power BI, Power Apps, and Microsoft Dataverse connector
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
1. The company uses Microsoft Office 365. 2. The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse. 3. For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference. 4. The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options. 5. The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete. 6. The company uses vendors to service aircraft.
Environment
1. Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee. 2. Minimize the use of third-party products and custom development. 3. Reduce customer support call volumes by having the system automatically resolve common issues. 4. The security rule for agents must contain the privileges in the default Customer Service Representative security role. 5. Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity. 6. Application use layout should be role specific.
Agents
1. You must standardize the format used by agents to enter customer phone numbers.
2. Agents need a solution to replace paper reservation checklists. 3. Agents need dashboards to show a current count of all reservations on the entity. 4. Agents need a way to track reservation issues. 5. Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience. 6. Agents need different versions of cancellation policies to send customers. One version must be controllable within the system. 7. Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
1. IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus. 2. IT staff needs a system that is easy to navigate to active cases. 3. IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system. 4. IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
1. Management requires paginated reports for stakeholders. 2. Management wants to provide frequent flyers with better service when the flyers call. 3. Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
1. Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts. 2. Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts. 3. Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
Question 23
Testlet 2Hotspot
HOTSPOT
You need to recommend a collaboration tool for each group.
Which tool should you use? To answer, select the appropriate tool in the answer area.
NOTE: Each correct selection is worth one point.
Reveal answer detailsClose answer details
Explanation
Box 1: Microsoft Teams Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Box 2: Dynamics 365 Workspace Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
The Expense management mobile workspace lets users capture and upload a receipt, so that they can attach it to an expense report later.
A retail company runs a Microsoft Power Automate flow that notifies customers when their orders are shipped.
The flow runs under a service account that experienced much higher API transection volumes over the last 12 hours due to a sales promotion.
An administrator reports that the flow is often delayed and sometimes fails to send the customer notification.
You need to validate the platform limit the flow is encountering.
Which platform limit is disrupting the flow?
A
Microsoft Power Apps API Request limit
B
User entitlement limit
C
Microsoft Dataverse storage capacity limit
D
Microsoft Power Automate API Request limit
E
Service protection API limit
Reveal answer detailsClose answer details
Correct answerE
Question 25
Multiple choice
You are designing a database table for a client.
You have the following requirements:
1. Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values. 2. Prevent the addition of duplicate colors based on the hexadecimal value for the color.
You need to recommend a design for the table.
Which two actions should the client perform after the table is created? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A
Mark the hex value column as business required.
B
Configure and schedule a recurring bulk record deletion job.
A company plans to transition from an existing proprietary solution to a Power Platform solution. The company is consolidating data from several sources.
The company reports the following data quality issues with the existing solution:
1. Users often encounter a character limit when entering data. 2. The database includes multiple instances of duplicate records.
You need to recommend solutions to ensure that the data quality issues are not present in the Power Platform solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Define the data type and format for each column Increase the data type size of the column.
Box 2: Define and implement duplicate detection rules
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Choice Like Choices below, but can only select one of the option.
Incorrect Answers: 1. Customer: A lookup column that you can use to specify a customer, which can be an account or contact. 2. Lookup: Data in one table often relates to data in another table. For example, you might have a Teachers table and a Class table, and the Class table might have a lookup relation to the Teachers table to show which teacher teaches the class. You can use a lookup column to show data from the Teachers table. This is commonly referred to as a lookup column. 3. The LookUp function finds the first record in a table that satisfies a formula. Use LookUp to find a single record that matches one or more criteria. For both, the formula is evaluated for each record of the table
Box 2: Choices You can customize forms (main, quick create, and quick view) and email templates by adding multi-select columns that are called Choices. When you add a choices column, you can specify multiple values that will be available for users to select. When users fill out the form they can select one, multiple, or all the values displayed in a drop-down list.
A local bank uses Microsoft Power Platform apps to store customer data.
The bank IT director discovers that all employees can see the social security numbers of their customers. The IT team does not understand how field-level security works and needs help with the design.
You need to recommend a solution to the bank that meets the following requirements:
1. The system must restrict access to customer social security numbers to the vice president of finance only. 2. The vice president of finance must be able to read and update customer social security numbers.
Which two actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A
Set the values for the read permission and for the update permission for social security number to yes.
B
Enable field-level security for the member table.
C
Create a field-level security profile.
D
Enable field-level security for the social security number column.
Reveal answer detailsClose answer details
Correct answersC, D
Explanation
Field-level security is managed by the security profiles. To implement field-level security, a system administrator performs the following tasks. 1. Enable field security on one or more fields for a given entity. 2. Associate one more existing security profiles, or create one or more new security profiles to grant the appropriate access to specific users or teams.
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
1. The company uses Microsoft Office 365. 2. The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse. 3. For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference. 4. The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options. 5. The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete. 6. The company uses vendors to service aircraft.
Environment
1. Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee. 2. Minimize the use of third-party products and custom development. 3. Reduce customer support call volumes by having the system automatically resolve common issues. 4. The security rule for agents must contain the privileges in the default Customer Service Representative security role. 5. Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity. 6. Application use layout should be role specific.
Agents
1. You must standardize the format used by agents to enter customer phone numbers.
2. Agents need a solution to replace paper reservation checklists. 3. Agents need dashboards to show a current count of all reservations on the entity. 4. Agents need a way to track reservation issues. 5. Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience. 6. Agents need different versions of cancellation policies to send customers. One version must be controllable within the system. 7. Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
1. IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus. 2. IT staff needs a system that is easy to navigate to active cases. 3. IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system. 4. IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
1. Management requires paginated reports for stakeholders. 2. Management wants to provide frequent flyers with better service when the flyers call. 3. Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
1. Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts. 2. Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts. 3. Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
Question 29
Testlet 2Hotspot
HOTSPOT
You need to recommend tools for agents and management.
Which tools should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Dashboard Agents need dashboards to show a current count of all reservations on the entity.
Box 2: Power BI Management requires paginated reports for stakeholders.
Question 30
Hotspot
HOTSPOT
A company reports the following issues with an existing data management system.
1. Users cannot search for specific records by using a user-friendly ID or record identifier. 2. Users occasionally enter data into fields that is not required. 3. The record form displays all fields. Many of the fields are not used.
You need to ensure that the Power Platform solution will ensure data quality can be properly maintained.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: Autonumber column Autonumber columns are columns that automatically generate alphanumeric strings whenever they are created.
Box 2: Business rule By combining conditions and actions, you can do any of the following with business rules:
Enable or disable columns Set column values Clear column values Set column requirement levels Show or hide columns Validate data and show error messages Create business recommendations based on business intelligence.
A company has an on-premises data warehouse and analytics solution. The data warehouse consists of multiple multi-dimensional data cubes representing over five years of operational data. The data warehouse consolidates and normalizes data that is sourced from 20 different systems.
The company plans to replace the existing solution with a Microsoft Power Platform solution that connects to the data warehouse. The company wants to provide analytical information to executives in a Microsoft Teams channel to support business planning.
The new solution must meet these requirements:
1. Support the current data warehouse. 2. The solution must support drill-through capabilities into the data. 3. Retain at least seven years of historical data.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Question 32
Hotspot
HOTSPOT
A company plans to use Microsoft Power Platform.
The company needs to understand how API requests are used so that its solution can be designed within the API limits granted by Microsoft. The company requires the following information:
1. How API limits are allocated 2. Which Microsoft Power Platform components count toward its API limits 3. Which Power Automate flow steps count toward API limits
You need to describe the API allocation for each design consideration.
Which API allocations should you identify? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Explanation
Box 1: By license How API limits are allocated
Entitlement limits These limits represent the number of requests users are entitled to make each day. The allocated limit depends on the type of license assigned to each user.
If any user exceeds their request entitlement, the administrator would be notified and would be able to assign Power Apps and Power Automate request capacity to that user. Users won't be blocked from using apps for occasional and reasonable overages at this point of time.
Box 2: Dataverse, Power Apps, and Power Automate Which Microsoft Power Platform components count toward its API limits
Power Platform API request allocations include use of Power Automate, AI Builder, and Connector APIs. All requests through a connector that result in a Dataverse request will represent 1 Power Platform request.
Box 3: Each step counts as one API request Which Power Automate flow steps count toward API limits
What is a Microsoft Power Platform request? Requests in Microsoft Power Platform consist of various actions that a user makes across various products. At a high level, below is what constitutes an API request:
* Power Automate - all API requests to connectors, process advisor analysis, HTTP actions, and built-in actions from initializing variables to a simple compose action. Both succeeded and failed actions count towards these limits. Additionally, retries and other requests from pagination count as action executions as well.
Note: Service protection API limits aren't applied against API calls made within workflows, custom workflow activities, or plug-in code. These operations are invoked internally.
A company uses manual processes to track interactions with customers. The company wants to use Power Platform to improve productivity.
The company has the following requirements:
1. Provide customers with an online portal where they can submit and review cases. 2. Ensure that customers can chat online with a customer service representative at any time. 3. Route chats to customer service representatives based on skill and availability. You need to recommend a solution to the company.
Which three components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A
Dynamics 365 Virtual Agents chatbots
B
Customer self-service portal
C
Dynamics 365 Field Service
D
Business process flows
E
Omnichannel for Customer Service
Reveal answer detailsClose answer details
Correct answersA, B, E
Question 34
Multiple choice
You design a Microsoft Power Platform solution for a company.
The company has an existing Azure SQL database with customer information that it wants to continue using. The company wants to share access to data that is held in Azure SQL with the following people:
1. internal company employees, using built-in process functionality 2. external customers to view their data
You need to recommend the appropriate components to use for the application.
Which two components should you recommend?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A
Power Pages
B
Custom pages
C
Canvas app
D
Model-driven app
Reveal answer detailsClose answer details
Correct answersA, D
Question 35
Drag & drop
DRAG DROP
A company is preparing to launch a new Microsoft Power Apps app.
The company must import data for the launch. The company requests a review of the documented testing process that will be used to validate the data import.
You need to provide the steps for the testing process.
Which four steps should you recommend be performed in sequence? To answer, move the appropriate steps from the list of steps to the answer area and arrange them in the correct order.
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Question 36
Multiple choice
You are a Power Platform consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
1. All support issues must come in by email, need to be logged, and assigned to the support group. 2. Accounts must synchronize with the parent company Oracle database. 3. Reports must be sent to the executives on a weekly basis. 4. No custom code will be used in the system.
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
You need to design a process to transport configuration and test data from one environment to a separate environment.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
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Explanation
Transfer data and configurations between environments using the Configuration Migration tool. The process works as follows:
1. Download the Configuration Migration tool for Dynamics 365 (if you don't already have it). 2. To get the tool, follow the instructions given in Download tools from NuGet. (Step 1) 3. Make sure your source and destination environments are running the same version of Marketing. 4. Use the Configuration Migration tool to generate a database schema based on your source environment. (Step 2) 5. Export data from the source environment using the Configuration Migration tool together with the schema. (Step 3) 6. Import the exported zip bundle onto the destination environment using the Configuration Migration tool. (Step 4)
A company has a model-driven app. The app has forms with both Business Rules and JavaScript added to handle the business logic on the form.
The form contains logic that is enforced by using business rules. The company wants to apply the business rules to all forms in the app.
You need to recommend a simplified form setup so the form can be maintained moving forward.
What should you recommend?
A.
Manage the business logic with a Power Apps Component Framework (PCF) control.
B.
Evaluate whether complex parts of the logic can be solved by using Power Apps Component Framework (PCF) control. Use Business Rules for the remaining functionality.
C.
Remove the Business Rules and use only JavaScript.
D.
Update logic to ensure Business Rules are optimized. Use JavaScript for the remaining functionality.
A company plans to integrate Microsoft Power Platform with existing systems, including Microsoft Dynamics 365 Omnichannel for Customer Service.
You need to recommend a solution for each requirement.
Which components should you recommend for the requirements?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Microsoft Power Virtual Agent You can integrate a Power Virtual Agents bot with Omnichannel for Customer Service.
The company has turned off out-of-the-box quote calculations in order to implement its own custom calculations.
When users update a line item on a quote, they expect to see an updated total for the quote in real time. Users are reporting inconsistent behavior, with some aggregations taking up to two hours.
You review the system design and notice many asynchronous workflows.
You need to recommend a solution to enable the calculation in real time.
Which two options should you recommend? Each answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A.
Consolidate asynchronous workflow into a single real-time workflow.
B.
Consolidate multiple asynchronous workflows into a single asynchronous workflow.
C.
Implement a business process flow to replace the existing workflows.
D.
Convert the asynchronous workflows to a synchronous plug-in.
Correct Answer: AD
Case Study 1
Case Study Questions
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
1. First Up uses an on-premises system to manage current and historical patient data including medications and medical visits. 2. The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information. 3. Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory. 4. An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker's primary recruiter. 5. First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device.
Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
Requirements
General
1. There is no standardized communication tool across the company, and this causes communication issues between different teams. 2. First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases. 3. Workers must be able to communicate in near real-time with worker support agents.
Client company visits
1. Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality. 2. Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information. 3. The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency. 4. When a worker makes an appointment, the appointments must appear in the timeline for the worker's contact record.
Job history information
1. The solution must provide a worker appointment booking system that can access worker historical job placement data. 2. The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker. 3. Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker. 4. Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate. 5. First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
Worker access
1. The solution must support workers that speak different languages. The solution must provide automatic translation capabilities. 2. The solution must support near real-time communications between workers and recruiters. 3. Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters. 4. The solution must provide workers a way to search for general information about available positions. 5. Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
Data platform
1. Audit teams must have the ability to view worker information on their mobile devices. 2. Audit teams must be able to record data during visits to locations where workers are placed. 3. The solution must support the ability for a corporate governance auditing team to periodically audit the organization's records, policies, and procedures.
Reporting and analytics
1. The reporting and analytics team must be able to create reports that include data from all facilities and all workers. 2. Management reports must present an overview of the entire organization. Other reports may be limited
to specific offices. 3. You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
1. Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users. 2. Worker records must only be viewed by the recruiting office that the worker visits. 3. Worker still records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system. 4. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access. 5. Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data. 6. Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
Issues
The organization reports the following issues:
1. Recruiters report that they cannot see historical job placement data for workers. 2. API usage reports show that the number of API calls made exceeds limits. This causes delays saving data. 3. Users cannot view Power BI reports within the Power Platform apps. 4. Some security clearance information for workers not visible from within the Power Platform solution. 5. Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity. 6. The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load. 7. Currently all route planning for the audit team is done manually. This does not always result in the best route for the mobile audit teams, especially when many appointments are scheduled. Lack of optimization can lead to missed visits with companies.
QUESTION 4
HOTSPOT
You need to recommend solutions for the organization's technical challenges.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Power Automate Self-service purchase is available for Power Platform (Power BI, Power Apps, and Power Automate), Project, and Visio.
Box 2: Azure Active Directory B2B Scenario: First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies.
Azure Active Directory (Azure AD) business-to-business (B2B) collaboration is a feature within External Identities that lets you invite guest users to collaborate with your organization. With B2B collaboration, you can securely share your company's applications and services with guest users from any other organization, while maintaining control over your own corporate data. Work safely and securely with external partners, large or small, even if they don't have Azure AD or an IT department. A simple invitation and redemption process lets partners use their own credentials to access your company's resources.
Note, Scenario: Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.
Box 3: Dynamics 365 Field Service
Dynamics 365 Field Service functionality include: An interactive schedule board helps dispatchers assign work orders to the best resources based on location, availability, skill set, priority, and more. This is done via a manual drag-and-drop method, a semi-automated scheduling assistant, or fully automated with Resource Scheduling Optimization. The schedule board displays each resource--whether an employee, contractor, or equipment--and their scheduled work orders. Resources and their assigned jobs are also displayed on a map along with routes and traffic patterns in real time.
You need to recommend the appropriate messaging channel solutions for the organization.
What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Omnichannel for Customer Service dashboard Scenario: Workers must be able to communicate in near real-time with worker support agents. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
If you choose to expand your customer service offering to provide chat and channels, the Customer Service workspace seamlessly adjusts to support managing conversations as well. Note: As an agent with the Customer Service Representative security role, when you open Customer Service workspace, you start on the Customer Service Agent Dashboard unless your administrator has changed the default view. This dashboard shows you your active cases, cases you can work in queues you are assigned to, and your open activities. You can open existing cases and activities or begin working new cases from the queues you are assigned to and create activities.
Box 2: Dynamics 365 Customer Service Scenario: First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.
A company plans to use Microsoft Dynamics 365 and Microsoft Power Platform.
The company has the following requirements:
1. Schedule onsite visits for customers per availability. 2. Generate invoices based on services delivered to customers.
You need to recommend a solution to meet the requirements.
Which solutions should you recommend? To answer, select the appropriate options in the answer area.
Correct Answer:
Case Study 3
Case Study Questions
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in shipping machines to customers.
Accounting system
1. The current system does not handle shop floor or manufacturing planning functionality. 2. Machines are assigned serial numbers and placed in stock until they are shipped to customers. 3. Employee information is maintained only within the accounting system. Access to the information is strictly controlled due to privacy regulations and company policies.
Other systems
1. The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for
sending and receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles. 2. The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs for its customers. The app has not been customized. 3. The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company's requirements for a manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection at various points during production. Each machine must undergo a more extensive quality inspection before the machine can be shipped to the customer.
Inspection orders
Inspection orders must: - Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated. - Include information about the person who performed each inspection step and any comments made by the inspector. - Be automatically marked as failed if one inspection step rating is marked as failed. - Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template. Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated. The solution must:
1. Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered. 2. Support the addition of steps to inspections to support custom features added to a machine for a customer. 3. Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors. 4. Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed. 5. Support the ability to store photo references within each inspection step to document defects found during inspections.
Security
1. Users must be active employees of Fabrikam. 2. When a user signs into the inspection solution, the solution must display a picture of the employee who has signed in. 3. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists. 4. You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
1. Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point. 2. Provide metrics per inspector including number of inspections performed by month, and number of
inspections per rating type (pass, fail). 3. Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed inspection.
QUESTION 7
You need to recommend a solution to collect the information required to meet reporting requirements.
What should you recommend?
A.
Business process flow
B.
Business rule
C.
Business event
D.
Business process modeler
Correct Answer: A
QUESTION 8
A company uses Microsoft Power Platform. The company plans to expand to other countries/regions. The chief operating officer (COO) must assess compliance risks related to the planned expansion.
You need to direct the COO to the compliance information.
Where should you direct the COO?
A.
Microsoft Defender
B.
Microsoft Power Platform admin center
C.
Microsoft Trust Center
D.
Microsoft 365 admin center
Correct Answer: C
QUESTION 9
A company has a Power Platform environment that connects to a third-party marketing application.
The company reports that the data in the Power Platform lead table does not match data from the marketing application.
Issues include:
1. The owner data in the lead table and the third-party application do not match. 2. The Topic column has more information than the related record from the marketing application. 3. There are differences in how telephone numbers are formatted.
You need to determine which processes are causing the issues.
Which three processes may be causing the differences observed? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A.
Dataflow
B.
Business rule
C.
Classic workflow
D.
Power Automate cloud flow
E.
Duplicate detection rule
Correct Answer: ACD
QUESTION 10
You are a Microsoft Power Platform architect supporting the go live phase of a canvas app. The canvas app accesses data on premises and in the cloud.
Users are reporting the app is very slow to respond, especially upon initial launch.
You need to optimize the performance of the app.
Which three actions should you complete? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.
Move data calls from the OnStart event to the OnLoad event.
B.
Move data calls from the OnLoad event to the OnStart event.
C.
Increase data row limits.
D.
Review the settings of the data gateway for on-premises data sources.
E.
Reduce data row limits.
Correct Answer: ADE
Explanation
Explanation/Reference:
A (not B): Put the delay in the form loading instead.
E (not C): Changing the limit 500 is the default number of records, but you can change this number for an entire app:
Select Settings. Under General, change the Data row limit setting from 1 to 2000. In some cases, you'll know that 2,000 (or 1,000 or 1,500) will satisfy the needs of your scenario. With care, you can increase this number to fit your scenario. As you increase this number, your app's performance may degrade, especially for wide tables with lots of columns. Still, the best answer is to delegate as much as you can.
Microsoft Power Platform canvas app on premises cloud data rows limits.
You are designing a Microsoft Dataverse data model for a mortgage brokerage.
The brokerage provides the following table and eld information:
The brokerage has the following data relationship requirements:
1. A client can have multiple loan applications, but each loan application must be associated with only one client. 2. Each loan application must be associated with one property, but a property can be linked to multiple loan applications. 3. The employer the client works for must be added for employment veri cation. Employers are maintained in the Account table.
You need to model the tables for Dataverse and set up relationships.
Which data model solution should you use for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Case Study 3
Case Study Questions
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in shipping machines to customers.
Accounting system
1. The current system does not handle shop floor or manufacturing planning functionality. 2. Machines are assigned serial numbers and placed in stock until they are shipped to customers. 3. Employee information is maintained only within the accounting system. Access to the information is strictly controlled due to privacy regulations and company policies.
Other systems
1. The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for
sending and receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles. 2. The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs for its customers. The app has not been customized. 3. The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company's requirements for a manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection at various points during production. Each machine must undergo a more extensive quality inspection before the machine can be shipped to the customer.
Inspection orders
Inspection orders must: - Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated. - Include information about the person who performed each inspection step and any comments made by the inspector. - Be automatically marked as failed if one inspection step rating is marked as failed. - Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template. Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated. The solution must:
1. Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered. 2. Support the addition of steps to inspections to support custom features added to a machine for a customer. 3. Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors. 4. Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed. 5. Support the ability to store photo references within each inspection step to document defects found during inspections.
Security
1. Users must be active employees of Fabrikam. 2. When a user signs into the inspection solution, the solution must display a picture of the employee who has signed in. 3. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists. 4. You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
1. Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point. 2. Provide metrics per inspector including number of inspections performed by month, and number of
inspections per rating type (pass, fail). 3. Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed inspection.
QUESTION 12
HOTSPOT
You need to recommend components to meet the re-inspection requirements.
Which components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Power Automate flow Scenario: Inspection orders must be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template.
Box 2: Business rule By combining conditions and actions, you can do any of the following with business rules: 1. Set column values 2. Clear column values 3. Set column requirement levels 4. Show or hide columns 5. Enable or disable columns 6. Validate data and show error messages 7. Create business recommendations based on business intelligence.
A company plans to use Microsoft Power Platform. The company gathers business requirements about data.
You need to identify the functional requirements.
Which two requirements about data should you gather? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A.
Delete in bulk after seven years.
B.
Go through a specified approval process.
C.
Remain compliant.
D.
Retain for 10 years.
E.
Store in Microsoft Dataverse.
Correct Answer: BE
QUESTION 14
A company uses Microsoft Power Platform with assets that include solution files, flat files, custom code, HTML files, and data.
You need to use application lifecycle management (ALM) to deploy the assets to Microsoft Dataverse.
Which tool should you use?
A.
Package deployer
B.
Solution packager
C.
Configuration Migration tool
D.
Microsoft Power Platform Build Tools
Correct Answer: A
QUESTION 15
HOTSPOT
You design a Power Platform solution for a customer. The solution uses Microsoft Dataverse as the data
store. You are managing the go-live process for the solution.
The customer reports the following performance issues:
1. Form load time is much slower than it was during testing. 2. Overall system performance has been significantly slower that it was during testing.
You need to recommend how to troubleshoot system performance.
Which actions should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Review the fields that are on the form Keep the number of table columns (fields) to a minimum. The more table columns (formerly referred to as fields) you have in a form, the more data that needs to be downloaded to view each record.
Box 2: Review one to many relationships to verify whether cascade settings are necessary.
VanArsdel, Ltd. builds custom homes. The company has one Azure tenant and uses multiple systems to manage the sales, construction, and warranties of the homes. The company has three departments: sales, construction, and warranty. Sales, contract, and warranty information is not shared among the departments. The owner of VanArsdel, Ltd. requires a consolidated system that the company can use to track each home's progress.
Sales
Current environment
1. Company employees use Microsoft Outlook for all communications. 2. Company employees use Microsoft Word to create sales contracts. 3. Employees in the sales department are frequently in different locations and work different hours from each other. 4. Employees in the sales department use a Contracts team in Microsoft Teams to collaborate. 5. The company uses a third-party marketing tool to update contacts every day.
Requirements
1. Contacts' names must be formatted before they are imported from the third-party marketing tool. 2. The company must retain contracts for ve years. 3. The company requires that the sales department display the All Contracts view in Microsoft Teams. 4. All contract information must be stored in the All Contracts view. 5. Contracts must not be lost if a device is lost or stolen.
Issues
1. Employees in the sales department store contracts on their local computers. 2. The construction team receives a copy of a contract only when the sale of a home is complete.
Construction
Current environment
1. Employees in the construction department use Project Online to manage schedules. 2. Employees in the construction department use Microsoft Excel to manage costs of projects. 3. The main supplier of construction materials provides an API to the company. 4. The company uses the API to manage suppliers for projects in near real time.
Requirements
Employees in the construction department must be able to demonstrate how their work is performed rather than document their process. The company requires that project schedules be created less than a week after a contract is signed. A eld must sum up the costs of the materials.
Issues
1. Employees in the construction department are unable to schedule resources because they are not informed of future projects. 2. Employees in the construction department currently enter basic project information manually for each software application.
Warranty
Current environment
1. Employees in the warranty department use Excel to track project issues and resolutions. 2. The company requires that employees in the warranty department meet with each other in person to discuss their job roles.
Requirements
1. The company requires that warranty claims be resolved in less than a month. 2. The company requires that all claims be entered in the system along with their related issues. 3. If a claim is found to be invalid, the company requires that the claim and its related issues be deleted.
Issue
Employees in the warranty department report that they are frequently sent to homes without knowledge of what is in scope for the project.
Requirements
1. The new system must use the development and production environments. 2. The development environment must be the master of all changes. 3. All table changes must be added ta solution. Changes to the solution must not be allowed to be made in the production environment. 4. Each department must have a custom app. Employees must be able to access only their department's app. 5. All sales, contract, and warranty data must be shared among the departments. 6. The project manager must be solely responsible for creating and owning the deployment plan for projects. 7. All projects must run by using the Agile methodology. 8. The deployment plan must include the environment setup, training plan, rollout strategy, and deployment support.
Issue
The IT manager reports that the deployment plan is not complete.
QUESTION 16
HOTSPOT
You need to identify the user stories for each department.
How should you de ne the user stories? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Case Study 3
Case Study Questions
Background
Fabrikam, Inc. manufactures industrial metal cutting machines. The company installs and services the machines for customers.
Fabrikam has manufacturing plants in Canada, France, and China. The company also has regional service organizations that are responsible for installation and maintenance of the machines.
Current environment
Overview
Operations for the company are managed very informally. Only a small number of long-term employees are aware of all manufacturing processes. The company has been experiencing quality issues associated with its manufacturing operations and installations.
The company wants to implement a way to capture quality inspection results for each machine produced. Current inspection checklists are stored in the Files section of a Teams channel for inspectors. Inspectors commonly print the incorrect inspection checklist.
The company has specific inspection stations for certain inspection steps. Each station has the gauges and equipment required for related inspection steps. There is often a backlog at specific inspection stations. This results in delays in shipping machines to customers.
Accounting system
1. The current system does not handle shop floor or manufacturing planning functionality. 2. Machines are assigned serial numbers and placed in stock until they are shipped to customers. 3. Employee information is maintained only within the accounting system. Access to the information is strictly controlled due to privacy regulations and company policies.
Other systems
1. The company has an enterprise Microsoft 365 subscription. The company uses Microsoft 365 only for
sending and receiving email. The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles. 2. The company recently started using Dynamics 365 Field Service to manage and maintain the machines that it installs for its customers. The app has not been customized. 3. The company has added roles, skills, and certification proficiencies to Dynamics 365 Field Service resources to support both customer onsite inspections and final manufacturing inspections.
Requirements
Quality inspection app
Fabrikam is evaluating Microsoft Power Platform to determine whether it can meet the company's requirements for a manufacturing defect and quality inspection solution. Each machine produced must be subjected to a quality inspection at various points during production. Each machine must undergo a more extensive quality inspection before the machine can be shipped to the customer.
Inspection orders
Inspection orders must: - Allow entry of quality ratings of passed or failed for each quality metric identified for the machine being rated. - Include information about the person who performed each inspection step and any comments made by the inspector. - Be automatically marked as failed if one inspection step rating is marked as failed. - Be automatically marked for re-inspection should a machine fail inspection. The new inspection order must be created by using the originating inspection order as a template. Inspectors must fill in findings comments and upload at least one photo for any inspection step that is marked as failed.
Inspection standardization
Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated. The solution must:
1. Prevent an inspector from proceeding to the next step of the checklist until required information for a step is entered. 2. Support the addition of steps to inspections to support custom features added to a machine for a customer. 3. Support the direct input of measurements from testing gauges to avoid incorrect readings being entered by inspectors. 4. Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed. 5. Support the ability to store photo references within each inspection step to document defects found during inspections.
Security
1. Users must be active employees of Fabrikam. 2. When a user signs into the inspection solution, the solution must display a picture of the employee who has signed in. 3. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists. 4. You must prevent users from changing inspection order data once an inspection is marked as final.
Analytics and reporting
The solution must:
1. Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point. 2. Provide metrics per inspector including number of inspections performed by month, and number of
inspections per rating type (pass, fail). 3. Provide a printed quality certificate to be included with each machine.
Issues
During initial testing of the solution, testers report that they cannot see the photos taken during a previously failed inspection.
QUESTION 17
HOTSPOT
You need to recommend the appropriate components to meet the inspection requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Security role Microsoft Dataverse uses a role-based security model to help secure access to the database. Scenario: 1. You must prevent users from changing inspection order data once an inspection is marked as final. 2. Supervisors must be able to modify standard checklists. Other employees must be prevented from modifying checklists.
Box 2: Data flow Dataflows are a self-service, cloud-based, data preparation technology. Dataflows enable customers to ingest, transform, and load data into Microsoft Dataverse environments, Power BI workspaces, or your organization's Azure Data Lake Storage account.
Scenario: Provide a visual representation of the testing measurement limits for each step. Include an indication of how the measured value compares to measurement limits and whether the measurement is within tolerance. Users must be able to configure the visualizations to display the minimum value and maximum value, and whether the reading is within the tolerance of a single targeted value. It must also be able to be used for maintenance inspections once the machine has been installed.
A company uses a model-driven app to manage ticket requests.
The company has the following data requirements:
1. Update a third-party application when a new ticket request is submitted. 2. Transform and import event data nightly from a Microsoft Excel spreadsheet that is stored in a shared location.
You need to recommend a location to create the connection for each requirement.
Which locations should you recommend? To answer, drag the appropriate locations to the correct requirements. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Case Study 1
Case Study Questions
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
1. First Up uses an on-premises system to manage current and historical patient data including medications and medical visits. 2. The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information. 3. Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory. 4. An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker's primary recruiter. 5. First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device.
Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
Requirements
General
1. There is no standardized communication tool across the company, and this causes communication issues between different teams. 2. First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases. 3. Workers must be able to communicate in near real-time with worker support agents.
Client company visits
1. Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality. 2. Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information. 3. The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency. 4. When a worker makes an appointment, the appointments must appear in the timeline for the worker's contact record.
Job history information
1. The solution must provide a worker appointment booking system that can access worker historical job placement data. 2. The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker. 3. Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker. 4. Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate. 5. First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
Worker access
1. The solution must support workers that speak different languages. The solution must provide automatic translation capabilities. 2. The solution must support near real-time communications between workers and recruiters. 3. Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters. 4. The solution must provide workers a way to search for general information about available positions. 5. Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
Data platform
1. Audit teams must have the ability to view worker information on their mobile devices. 2. Audit teams must be able to record data during visits to locations where workers are placed. 3. The solution must support the ability for a corporate governance auditing team to periodically audit the organization's records, policies, and procedures.
Reporting and analytics
1. The reporting and analytics team must be able to create reports that include data from all facilities and all workers. 2. Management reports must present an overview of the entire organization. Other reports may be limited
to specific offices. 3. You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
1. Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users. 2. Worker records must only be viewed by the recruiting office that the worker visits. 3. Worker still records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system. 4. User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access. 5. Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data. 6. Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
Issues
The organization reports the following issues:
1. Recruiters report that they cannot see historical job placement data for workers. 2. API usage reports show that the number of API calls made exceeds limits. This causes delays saving data. 3. Users cannot view Power BI reports within the Power Platform apps. 4. Some security clearance information for workers not visible from within the Power Platform solution. 5. Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity. 6. The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load. 7. Currently all route planning for the audit team is done manually. This does not always result in the best route for the mobile audit teams, especially when many appointments are scheduled. Lack of optimization can lead to missed visits with companies.
QUESTION 19
DRAG DROP
You need to recommend solutions to meet the organization's communication needs.
What should you recommend? To answer, drag the appropriate technologies to the correct groups of users. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Microsoft Teams First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases.
Microsoft Teams key capabilities: 1. Connected 2. Secure 3. Managed 4. Collaborative and productive
Box 2: Microsoft 365 Business Voice Workers must be able to communicate in near real-time with worker support agents.
Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage.
You are a Microsoft Power Platform architect reviewing requirements for an offline shopping app.
You need to identify requirement types for the app.
How should you categorize the requirements? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Functional Functional requirements describe what the solution needs to do or its behaviors, and non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.
Example functional requirements The following scenarios describe simple examples of functional requirements:
As a sales user, I need to be able to close an opportunity as lost and then capture why it was lost so that we can improve our sales tactics in the future.
As a sales manager, I need to be able to approve a discount on a quote so that I can reduce the total price and give a discount to the customer.
As a staff accountant, I want to be prevented from closing a batch that has pending items so that I do not have to reopen it later.
Box 2: Non-Functional Examples of common non-functional requirement types include:
1. Availability 2. Compliance/regulatory 3. Data retention/residency 4. Performance (response time, and so on) 5. Privacy 6. Recovery time 7. Security 8. Scalability
You are designing data loss policies for a Microsoft Power Platform implementation.
You have the following requirements:
1. Solutions that use the HTTP connector must not include any other connectors. 2. Prevent the use of the Microsoft Forms connector. 3. Allow the use of the Azure DevOps connector.
You need to determine in which data policy group to add each connector.
To which data policy group should you assign the connector? To answer, drag the appropriate setting to the correct drop targets. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Business If you put a connector in the Business group, it can only be used with other connectors from that group in any given app or flow.
Box 2: Non-business DLP policies enforce rules for which connectors can be used together by classifying connectors as either Business or Non-Business.
Box 3: Blocked Sometimes you might want to block the usage of certain connectors altogether by classifying them as Blocked. Data policy group Business blocked
Sales managers must be able to keep track of changes to their pipeline in the following ways:
1. Notify the sales managers when an Opportunity changes sales stage. 2. Notify the sales managers when the pipeline drops below 2.5M USD. 3. When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an Opportunity.
You need to recommend a solution that meets the company requirements.
Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Microsoft Power Automate, Microsoft Dataverse connector, and Microsoft 365 Outlook connector Use Microsoft Dataverse as the data source.
While Power Automate is a robust tool with ever-expanding capabilities, it also handles simple tasks with grace. A universal business need for many organizations is the ability to automate email notifications based on certain criteria: an opportunity is won, send an email to the sales manager; a case is closed, send an email to the customer; a work order is completed, send an email to the customer. Power Automate can easily accommodate this using the Microsoft 365 Outlook connector.
Box 2: Microsoft Power Automate, Power Bi data alerts, and Microsoft 365 connector Data alerts in the Power BI service: Set alerts to notify you when data in your dashboards changes beyond limits you set.
Box 3: Microsoft Power Automate, Power BI, Power Apps, and Microsoft Dataverse connector
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
1. The company uses Microsoft Office 365. 2. The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse. 3. For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference. 4. The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options. 5. The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete. 6. The company uses vendors to service aircraft.
Environment
1. Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee. 2. Minimize the use of third-party products and custom development. 3. Reduce customer support call volumes by having the system automatically resolve common issues. 4. The security rule for agents must contain the privileges in the default Customer Service Representative security role. 5. Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity. 6. Application use layout should be role specific.
Agents
1. You must standardize the format used by agents to enter customer phone numbers.
2. Agents need a solution to replace paper reservation checklists. 3. Agents need dashboards to show a current count of all reservations on the entity. 4. Agents need a way to track reservation issues. 5. Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience. 6. Agents need different versions of cancellation policies to send customers. One version must be controllable within the system. 7. Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
1. IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus. 2. IT staff needs a system that is easy to navigate to active cases. 3. IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system. 4. IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
1. Management requires paginated reports for stakeholders. 2. Management wants to provide frequent flyers with better service when the flyers call. 3. Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
1. Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts. 2. Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts. 3. Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
QUESTION 23
HOTSPOT
You need to recommend a collaboration tool for each group.
Which tool should you use? To answer, select the appropriate tool in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Microsoft Teams Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Box 2: Dynamics 365 Workspace Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
The Expense management mobile workspace lets users capture and upload a receipt, so that they can attach it to an expense report later.
A retail company runs a Microsoft Power Automate flow that notifies customers when their orders are shipped.
The flow runs under a service account that experienced much higher API transection volumes over the last 12 hours due to a sales promotion.
An administrator reports that the flow is often delayed and sometimes fails to send the customer notification.
You need to validate the platform limit the flow is encountering.
Which platform limit is disrupting the flow?
A.
Microsoft Power Apps API Request limit
B.
User entitlement limit
C.
Microsoft Dataverse storage capacity limit
D.
Microsoft Power Automate API Request limit
E.
Service protection API limit
Correct Answer: E
QUESTION 25
You are designing a database table for a client.
You have the following requirements:
1. Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values. 2. Prevent the addition of duplicate colors based on the hexadecimal value for the color.
You need to recommend a design for the table.
Which two actions should the client perform after the table is created? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.
Mark the hex value column as business required.
B.
Configure and schedule a recurring bulk record deletion job.
A company plans to transition from an existing proprietary solution to a Power Platform solution. The company is consolidating data from several sources.
The company reports the following data quality issues with the existing solution:
1. Users often encounter a character limit when entering data. 2. The database includes multiple instances of duplicate records.
You need to recommend solutions to ensure that the data quality issues are not present in the Power Platform solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Define the data type and format for each column Increase the data type size of the column.
Box 2: Define and implement duplicate detection rules
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Choice Like Choices below, but can only select one of the option.
Incorrect Answers: 1. Customer: A lookup column that you can use to specify a customer, which can be an account or contact. 2. Lookup: Data in one table often relates to data in another table. For example, you might have a Teachers table and a Class table, and the Class table might have a lookup relation to the Teachers table to show which teacher teaches the class. You can use a lookup column to show data from the Teachers table. This is commonly referred to as a lookup column. 3. The LookUp function finds the first record in a table that satisfies a formula. Use LookUp to find a single record that matches one or more criteria. For both, the formula is evaluated for each record of the table
Box 2: Choices You can customize forms (main, quick create, and quick view) and email templates by adding multi-select columns that are called Choices. When you add a choices column, you can specify multiple values that will be available for users to select. When users fill out the form they can select one, multiple, or all the values displayed in a drop-down list.
A local bank uses Microsoft Power Platform apps to store customer data.
The bank IT director discovers that all employees can see the social security numbers of their customers. The IT team does not understand how field-level security works and needs help with the design.
You need to recommend a solution to the bank that meets the following requirements:
1. The system must restrict access to customer social security numbers to the vice president of finance only. 2. The vice president of finance must be able to read and update customer social security numbers.
Which two actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.
Set the values for the read permission and for the update permission for social security number to yes.
B.
Enable field-level security for the member table.
C.
Create a field-level security profile.
D.
Enable field-level security for the social security number column.
Correct Answer: CD
Explanation
Explanation/Reference:
Field-level security is managed by the security profiles. To implement field-level security, a system administrator performs the following tasks. 1. Enable field security on one or more fields for a given entity. 2. Associate one more existing security profiles, or create one or more new security profiles to grant the appropriate access to specific users or teams.
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
1. The company uses Microsoft Office 365. 2. The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse. 3. For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference. 4. The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options. 5. The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete. 6. The company uses vendors to service aircraft.
Environment
1. Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee. 2. Minimize the use of third-party products and custom development. 3. Reduce customer support call volumes by having the system automatically resolve common issues. 4. The security rule for agents must contain the privileges in the default Customer Service Representative security role. 5. Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity. 6. Application use layout should be role specific.
Agents
1. You must standardize the format used by agents to enter customer phone numbers.
2. Agents need a solution to replace paper reservation checklists. 3. Agents need dashboards to show a current count of all reservations on the entity. 4. Agents need a way to track reservation issues. 5. Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience. 6. Agents need different versions of cancellation policies to send customers. One version must be controllable within the system. 7. Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
1. IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus. 2. IT staff needs a system that is easy to navigate to active cases. 3. IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system. 4. IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
1. Management requires paginated reports for stakeholders. 2. Management wants to provide frequent flyers with better service when the flyers call. 3. Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
1. Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts. 2. Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts. 3. Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
QUESTION 29
HOTSPOT
You need to recommend tools for agents and management.
Which tools should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Dashboard Agents need dashboards to show a current count of all reservations on the entity.
Box 2: Power BI Management requires paginated reports for stakeholders.
QUESTION 30
HOTSPOT
A company reports the following issues with an existing data management system.
1. Users cannot search for specific records by using a user-friendly ID or record identifier. 2. Users occasionally enter data into fields that is not required. 3. The record form displays all fields. Many of the fields are not used.
You need to ensure that the Power Platform solution will ensure data quality can be properly maintained.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: Autonumber column Autonumber columns are columns that automatically generate alphanumeric strings whenever they are created.
Box 2: Business rule By combining conditions and actions, you can do any of the following with business rules:
Enable or disable columns Set column values Clear column values Set column requirement levels Show or hide columns Validate data and show error messages Create business recommendations based on business intelligence.
A company has an on-premises data warehouse and analytics solution. The data warehouse consists of multiple multi-dimensional data cubes representing over five years of operational data. The data warehouse consolidates and normalizes data that is sourced from 20 different systems.
The company plans to replace the existing solution with a Microsoft Power Platform solution that connects to the data warehouse. The company wants to provide analytical information to executives in a Microsoft Teams channel to support business planning.
The new solution must meet these requirements:
1. Support the current data warehouse. 2. The solution must support drill-through capabilities into the data. 3. Retain at least seven years of historical data.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
QUESTION 32
HOTSPOT
A company plans to use Microsoft Power Platform.
The company needs to understand how API requests are used so that its solution can be designed within the API limits granted by Microsoft. The company requires the following information:
1. How API limits are allocated 2. Which Microsoft Power Platform components count toward its API limits 3. Which Power Automate flow steps count toward API limits
You need to describe the API allocation for each design consideration.
Which API allocations should you identify? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Explanation/Reference:
Box 1: By license How API limits are allocated
Entitlement limits These limits represent the number of requests users are entitled to make each day. The allocated limit depends on the type of license assigned to each user.
If any user exceeds their request entitlement, the administrator would be notified and would be able to assign Power Apps and Power Automate request capacity to that user. Users won't be blocked from using apps for occasional and reasonable overages at this point of time.
Box 2: Dataverse, Power Apps, and Power Automate Which Microsoft Power Platform components count toward its API limits
Power Platform API request allocations include use of Power Automate, AI Builder, and Connector APIs. All requests through a connector that result in a Dataverse request will represent 1 Power Platform request.
Box 3: Each step counts as one API request Which Power Automate flow steps count toward API limits
What is a Microsoft Power Platform request? Requests in Microsoft Power Platform consist of various actions that a user makes across various products. At a high level, below is what constitutes an API request:
* Power Automate - all API requests to connectors, process advisor analysis, HTTP actions, and built-in actions from initializing variables to a simple compose action. Both succeeded and failed actions count towards these limits. Additionally, retries and other requests from pagination count as action executions as well.
Note: Service protection API limits aren't applied against API calls made within workflows, custom workflow activities, or plug-in code. These operations are invoked internally.
A company uses manual processes to track interactions with customers. The company wants to use Power Platform to improve productivity.
The company has the following requirements:
1. Provide customers with an online portal where they can submit and review cases. 2. Ensure that customers can chat online with a customer service representative at any time. 3. Route chats to customer service representatives based on skill and availability. You need to recommend a solution to the company.
Which three components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.
Dynamics 365 Virtual Agents chatbots
B.
Customer self-service portal
C.
Dynamics 365 Field Service
D.
Business process flows
E.
Omnichannel for Customer Service
Correct Answer: ABE
QUESTION 34
You design a Microsoft Power Platform solution for a company.
The company has an existing Azure SQL database with customer information that it wants to continue using. The company wants to share access to data that is held in Azure SQL with the following people:
1. internal company employees, using built-in process functionality 2. external customers to view their data
You need to recommend the appropriate components to use for the application.
Which two components should you recommend?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A.
Power Pages
B.
Custom pages
C.
Canvas app
D.
Model-driven app
Correct Answer: AD
QUESTION 35
DRAG DROP
A company is preparing to launch a new Microsoft Power Apps app.
The company must import data for the launch. The company requests a review of the documented testing process that will be used to validate the data import.
You need to provide the steps for the testing process.
Which four steps should you recommend be performed in sequence? To answer, move the appropriate steps from the list of steps to the answer area and arrange them in the correct order.
Correct Answer:
QUESTION 36
You are a Power Platform consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
1. All support issues must come in by email, need to be logged, and assigned to the support group. 2. Accounts must synchronize with the parent company Oracle database. 3. Reports must be sent to the executives on a weekly basis. 4. No custom code will be used in the system.
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
You need to design a process to transport configuration and test data from one environment to a separate environment.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:
Explanation
Explanation/Reference:
Transfer data and configurations between environments using the Configuration Migration tool. The process works as follows:
1. Download the Configuration Migration tool for Dynamics 365 (if you don't already have it). 2. To get the tool, follow the instructions given in Download tools from NuGet. (Step 1) 3. Make sure your source and destination environments are running the same version of Marketing. 4. Use the Configuration Migration tool to generate a database schema based on your source environment. (Step 2) 5. Export data from the source environment using the Configuration Migration tool together with the schema. (Step 3) 6. Import the exported zip bundle onto the destination environment using the Configuration Migration tool. (Step 4)
