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PEGAPCBA84V1 Pega Certified Business Architect (PCBA) 84V1

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Pegasystems · PEGAPCBA84V1

Free PEGAPCBA84V1 Exam Dumps Preview

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Question 1

Single choice

Select the use case that requires an integration by using robotic process automation (RPA).

A
An online ordering application submits credit card information to a payment processor through a web service.
B
An order management application updates a customer profile in a legacy system that lacks an exposed
API.
C
A drug trial management application submits trial data to a protected system through a secure connection.
D
A service management application lists paint options sourced from a Pega Platform data object.

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Correct answerA

Question 2

Single choice

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.

How do you configure the approvals in the application?

A
Add an optional process to each approval in the appropriate stage.
B
Configure a parallel process for each of the required approvals.
C
Configure a single cascading approval based on an authority matrix.
D
Add the manager approval to an alternate stage in the case life cycle.

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Correct answerC

Question 3

Single choice

How do you provide users with guidance for completing a form and avoid the need for application training?

A
Add an optional action to the case to explain the task.
B
Send a notification to the assigned user.
C
Add an instruction to the assignment.
D
Add the corresponding step to an appropriate stage.

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Correct answerC

Question 4

Single choice

A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel review to receive a corporate discount.

Select the case type relationship that satisfies the requirement.

A
Configure checkout request as a child case of hotel review.
B
Configure hotel review as a child case of the checkout request.
C
Configure hotel review as a parallel process to the checkout request.
D
Configure both checkout request and hotel review as top-level cases.

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Correct answerC

Question 5

Single choice

A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for a luxury car must be processed by an agent who is trained to rent luxury cars.

Which routing approach do you use?

A
Route to a work group based on the location.
B
Route the request to a manager who assigns the agent.
C
Route requests to a skilled work group.
D
Route to a skilled member of a work group.

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Correct answerC

Question 6

Single choice

Consider the following user story:

As a customer, I want to be able to cancel an open service request at any time.

Select the configuration option that satisfies the user story.

A
Configure the Cancel button on the user views to resolve the case.
B
Add an alternate stage to the case life cycle.
C
Add a case wide action to the case workflow.
D
Add a stage-only action to each stage in the case workflow.

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Correct answerC

Question 7

Multiple choice

Which two requirements demonstrate the need to configure correspondence? (Choose Two)

A
Assign a new insurance claim to a case worker to process.
B
Phone a customer for additional information about the case.
C
Fax a new insurance claim to the auto repair shop.
D
Text the customer with status changes in an insurance claim.

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Correct answersA, D

Question 8

Multiple choice

Which two situations require a data type? (Choose Two)

A
A Currency drop-down is populated with values from an external system of record.
B
Patient medical history is accessed from and written to an external system of record.
C
A Work preference picklist is populated with two values: Full time and Part time.
D
A Date of account creation field is set to a default value of the current date.

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Correct answersA, C

VOL	TYPE	QUESTIONS
1	Single choice	6
2	Multiple choice	2

Free PEGAPCBA84V1 Exam Dumps Preview

Pega Certified Business Architect (PCBA) 84V1

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