A nonprofit wants to manage a new program In Salesforce.
What should the consultant recommend as the first step before embarking on a new implementation project?
Reveal answer details Close answer details
Correct answerB
Salesforce · NONPROFIT-CLOUD-CONSULTANT
Preview real exam questions, verified answers and available explanations before choosing a study plan.
|
Single choice
A nonprofit wants to manage a new program In Salesforce. What should the consultant recommend as the first step before embarking on a new implementation project? Reveal answer details Close answer detailsCorrect answerB
Single choice
A nonprofit organization receives a lot of grants, many of which are renewals of previous grants from the same funder. The organization wants to be able to easily access the previous grant information. What should the consultant advise to capture this in Salesforce? Reveal answer details Close answer detailsCorrect answerC
Single choice
A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen? Reveal answer details Close answer detailsCorrect answerD
Single choice
A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members. The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend? Reveal answer details Close answer detailsCorrect answerB
Single choice
A development officer wants to integrate wealth scoring information into Salesforce. Which solution should the consultant recommend? Reveal answer details Close answer detailsCorrect answerD
Single choice
Which resource should the consultant recommend to a non-profit organization to suggest new features in NPSP? Reveal answer details Close answer detailsCorrect answerA
Multiple choice
A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider? Choose 2 answers Reveal answer details Close answer detailsCorrect answersB, D
Single choice
A nonprofit uses NPSP to manage its sustained giving program and plans to add Accounting Subledger. Which configuration should the nonprofit review before the implementation? Reveal answer details Close answer detailsCorrect answerA
Single choice
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record? Reveal answer details Close answer detailsCorrect answerA
Multiple choice
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management? Choose 2 answers Reveal answer details Close answer detailsCorrect answersB, C Explanation The PMM has two main objects -- Programs and Services -- and several objects that connect those objects together with contacts and household accounts
Multiple choice
A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? Choose 2 answers Reveal answer details Close answer detailsCorrect answersC, D
Multiple choice
The admin at a nonprofit wants to delegate authority to two specific users to process gift entries. Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access? Choose 3 answers Reveal answer details Close answer detailsCorrect answersB, D, E
Single choice
A multinational nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin? Reveal answer details Close answer detailsCorrect answerB Explanation https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8JkQSAV
Single choice
A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates. Which marketing automation tool should a consultant recommend? Reveal answer details Close answer detailsCorrect answerD Explanation https://www.salesforce.org/blog/how-nonprofits-can-use-pardot-for-moves-management/
Multiple choice
A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used. Which two data hygiene practices should a consultant recommend? Choose 2 answers Reveal answer details Close answer detailsCorrect answersA, C
Single choice
The system admin for a nonprofit is receiving a System.DmlException notification. Where should the consultant view detailed information about the notification? Reveal answer details Close answer detailsCorrect answerC
Single choice
A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered? Reveal answer details Close answer detailsCorrect answerC
Single choice
A nonprofit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis. What should the consultant use to standardize addresses in NPSP? Reveal answer details Close answer detailsCorrect answerB Explanation (
Single choice
A nonprofit using NPSP performs m-person case management for new and existing clients in the field. What should the consultant recommend to meet the requirement? Reveal answer details Close answer detailsCorrect answerA
Single choice
A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution. Which question should a consultant ask the nonprofit first? Reveal answer details Close answer detailsCorrect answerC
Single choice
A system admin is trying to figure whether the nonprofit's internal release schedule conflicts with either Salesforce.com or Salesforce.org major releases. What are two facts about Salesforce.org major releases the consultant could share with the admin? Choose 2 answers Reveal answer details Close answer detailsCorrect answerC
Single choice
A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched. Which solution should the consultant recommend? Reveal answer details Close answer detailsCorrect answerA
Single choice
A member of the donation processing team wants to set up different batch data input configurations for different donation types. Which feature should the consultant recommend to make processing different donation batches consistent? Reveal answer details Close answer detailsCorrect answerA Explanation https://powerofus.force.com/s/article/NPSP-Configure-Gift-Entry
Single choice
A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the How should the consultant configure Salesforce to meet the requirement? Reveal answer details Close answer detailsCorrect answerA
Single choice
A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it. What happens when a system administrator attempts to delete this Household Account record? Reveal answer details Close answer detailsCorrect answerA
Single choice
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement? Reveal answer details Close answer detailsCorrect answerC
Single choice
A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce. What should the consultant discuss with the nonprofit? Reveal answer details Close answer detailsCorrect answerD
Single choice
A nonprofit needs to frequently import membership renewal and donation data. Each Import needs a different configuration that will update existing Contacts in addition to creating Opportunities. Which tool should the consultant recommend? Reveal answer details Close answer detailsCorrect answerC
Single choice
A nonprofit wants to use Customizable Rollups in its NPSP org. What should the consultant advise1? Reveal answer details Close answer detailsCorrect answerD Explanation https://powerofus.force.com/s/article/NPSP-Enable-Cust-Rollups
Single choice
A fundraising associate needs to print mailing labels for the latest direct mail campaign to families who give to the nonprofit organization. The organization uses the Household Account model with Address Management. Which object and address field should the associate use when building the report? Reveal answer details Close answer detailsCorrect answerD
Single choice
A fundraiser at a nonprofit wants to be donation solicitations on which she is easily track and update her gift asks. What should requirement Reveal answer details Close answer detailsCorrect answerA
Single choice
A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Which solution should a consultant recommend? Reveal answer details Close answer detailsCorrect answerA Explanation https://www.salesforce.com/products/service-cloud/self-service-portal/
Single choice
A system admin uploaded a .CSV file using the Data Import Wizard with the NPSP Data Importer. The Mailing Street address field was mapped, but the admin noticed the field was Wizard on all of the records after the import completed. What is a likely cause? Reveal answer details Close answer detailsCorrect answerD
Single choice
A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements? Reveal answer details Close answer detailsCorrect answerB Explanation https://powerofus.force.com/s/article/SFDO-BP-Pardot-Basics-for-Nonprofit-and-Education
Single choice
A nonprofit is using NPSP with the default account model and settings. A user creates and saves a new Contact leaving the Account Name blank. How does NPSP handle the Account? Reveal answer details Close answer detailsCorrect answerB
Single choice
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report? Reveal answer details Close answer detailsCorrect answerB
Single choice
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record? Reveal answer details Close answer detailsCorrect answerC
Single choice
A nonprofit considers risk mitigation to be vital to the success of its implementation project. What are three elements impacted by change that cause risk? Reveal answer details Close answer detailsCorrect answerD Explanation https://trailhead.salesforce.com/content/learn/modules/project-risk-management-for-partners/identify-assess-address-risk
Single choice
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts. What should the consultant recommend to resolve this issue? Reveal answer details Close answer detailsCorrect answerC Explanation https://powerofus.force.com/s/article/NPSP-Merging-Contacts
Single choice
A nonprofit organization wants to record the most recent Opportunity close date on Contact records. The nonprofit organization expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement? Reveal answer details Close answer detailsCorrect answerD
Single choice
A nonprofit wants to run an enrollment report for its education classes. Which Program Management Module object should the consultant use to build the report? Reveal answer details Close answer detailsCorrect answerB |