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ITIL-DITS ITIL 4 Leader Digital & IT Strategy

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ITIL · ITIL-DITS

Free ITIL-DITS Exam Dumps Preview

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Question 1

Single choice

Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?

A
The innovation is low cost
B
The innovation is essential for the a organization to survive
C
The innovation will deliver significant benefit for the organization
D
The innovation is low risk

Reveal answer details Close answer details

Correct answerC

Explanation

The innovation will deliver significant benefit for the organization is a reason why an organization might choose to implement an innovation even though it does not meet its minimum requirement for "return on investment" (ROI). This means that the organization values the long-term or intangible benefits of the innovation more than the short-term or financial returns. For example, the innovation might enhance customer satisfaction, brand reputation, market share, or social impact.
References:
ITIL 4 Leader: Digital and IT Strategy, page 27-28

Question 2

Single choice

Which statement is CORRECT about risk management in digital organizations?

A
All the organization's slaveholders should contribute to risk assessment
B
All risk management efforts should focus on assets owned by the organization
C
All risk management should start by assessing the current state
D
All risks could cause harm to the organization if they are not managed

Reveal answer details Close answer details

Correct answerA

Explanation

All the organization's stakeholders should contribute to risk assessment because they have different perspectives, insights, and interests in relation to the organization's objectives, activities, and outcomes.
Their involvement can help identify, analyze, evaluate, and treat risks more effectively and comprehensively.
References:
ITIL 4 Leader: Digital and IT Strategy, page 59

Question 3

Single choice

An organization has identified three initiatives to support a digital transformation strategy:

1. Upgrading technology

2 Adopting new software development approaches

3. Changing the structure of teams and departments

The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives

Which is the BEST approach to take when creating the business case(s)?

A
Create one single business case that provides justification for all three initiatives
B
Create one business case for the technology upgrade, and another for the remaining Initiatives
C
Create three different business cases providing justification for each Initiative
D
Create one business case for the organizational change, and another for the remaining Initiatives

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Correct answerC

Explanation

Creating three different business cases providing justification for each initiative is the best approach to take when creating the business case(s). This can help evaluate the costs, benefits, risks, and impacts of each initiative separately and compare them with each other. It can also help prioritize and sequence the initiatives based on their feasibility and desirability.
References:
ITIL 4 Leader: Digital and IT Strategy, page 49-50

Question 4

Single choice

An organization strategy requires them to continually maintain market relevance.

Which approach is the MOST relevant to achieve this objective?

A
Customer 360
B
Digital transformation
C
Employee 360
D
PESTLE analysis

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Correct answerB

Explanation

Digital transformation is the most relevant approach to achieve the objective of continually maintaining market relevance. It is about using digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. It also helps to create value, enhance competitiveness, and foster innovation.
References:
ITIL 4 Leader: Digital and IT
Strategy, page 5

Question 5

Single choice

Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

A
Dis risk
B
Engagement risk
C
Cyber security risk
D
innovation risk

Reveal answer details Close answer details

Correct answerC

Explanation

Cyber security risk is the most likely type of risk to be identified by modeling and test reviews. Modeling and test reviews are methods of assessing risks by simulating or testing different scenarios, outcomes, or impacts. Cyber security risk is the risk of unauthorized access, use, disclosure, modification, or destruction of data or systems. Modeling and test reviews can help identify cyber security risks by exposing vulnerabilities, weaknesses, or flaws in the data or systems.
References:
ITIL 4 Leader: Digital and IT
Strategy, page 60-61

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ITIL 4 Leader Digital & IT Strategy

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