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GCP-GC-IMP Genesys Cloud Certified Professional - Implementation

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Genesys · GCP-GC-IMP

Free GCP-GC-IMP Exam Dumps Preview

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Question 1

Single choice

When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?

A
It should be connected to a different network segment that has access to your company intranet.
B
It should be connected to a network segment that has outbound access to the public Internet.
C
It should be connected to the same network segment that the Bridge server is on.

Reveal answer details Close answer details

Correct answerB

Explanation

References:
https://help.mypurecloud.com/articles/single-core-architecture/

Question 2

Single choice

Profiles can contain various types of information about people in your organization.

What is one reason that it is important to have employees complete their profile information?

A
Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.
B
The education information can be verified against the human resources database.
C
The profile information can be used to keep LinkedIn information updated.
D
When employees have free time, they can review biographies of their peers.

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Correct answerA

Explanation

Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information.

Question 3

Multiple choice

Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud.

What are the prerequisites to check before you add the new location? (Choose two.)

A
You must know what groups to create for the new location.
B
You must have images of all the users located at the new location.
C
You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
D
You must have the basic profile data for the users at the new location.
E
You must have Admin rights for Genesys Cloud

Reveal answer details Close answer details

Correct answersC, E

Explanation

References:
https://help.mypurecloud.com/articles/create-a-new-location/

Question 4

Single choice

Calling Name and Address can be overridden.

A
True
B
False

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Correct answerA

Explanation

References:
https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=7adf4f5b-d3a9-4559-b380-41ef347dbd25&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer

Question 5

Single choice

Which protocol is used for transporting Digitized Audio?

A
UDP
B
TCP
C
RTP
D
SIP

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Correct answerD

Explanation

References:
https://help.mypurecloud.com/articles/tls-trunk-transport-protocol-specification/

Question 6

Multiple choice

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A
Blackberry OS
B
IOS
C
Windows 10 mobile
D
EOS
E
Android

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Correct answersB, E

Explanation

References:
https://help.mypurecloud.com/articles/download-mobile-apps-2/

Question 7

Single choice

Where should the WAN interface of the Edge appliance connect?

A
A network segment that is not accessible to the public Internet.
B
A network segment that has access to your internal LAN.
C
A network segment connected directly to Customer Care.
D
A network segment that has outbound access to the public Internet.

Reveal answer details Close answer details

Correct answerD

Explanation

References:
https://help.mypurecloud.com/articles/configure-network-interface-edge/#:~:text=In%20a%20single%20interface%20deployment,to%20configure%20a%20static%20route.

Question 8

Single choice

What is the maximum file size that a user can upload into Genesys Cloud Documents?

A
10 MB
B
100 MB
C
2 GB
D
No Limit

Reveal answer details Close answer details

Correct answerC

Explanation

References:
https://help.mypurecloud.com/faqs/can-upload/

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2	Multiple choice	2

Free GCP-GC-IMP Exam Dumps Preview

Genesys Cloud Certified Professional - Implementation

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