IBM IBM Technical Mastery P1000-004 Questions & Answers

• Question 1:

  Which is a correct statement for IBM Configure Price Quote (CPQ)?

  A. CPQ is used primarily in a B2C atmosphere to assist the users in selecting products.

  B. CPQ is used to view all analytics around a B2C experience.

  C. CPQ is used solely as a product and pricing catalog, and is not customer facing.

  D. CPQ automates the selling process and simplifies the configuration of complex products and services.

  Correct Answer: D

• Question 2:

  Which is a IBM Dynamic Pricing capability?

  A. Adjusts and optimizes instore prices based on competitor's inventory levels

  B. Works with a retailer's business strategy to shape price recommendations and creates those recommendations in minutes

  C. Monitors competitor in-store pricing and promotions via online flyers, and adjusts prices in realtime to stay competitive

  D. Provides an automated online sales process for accurate configuration and pricing of complex products and services

  Correct Answer: C

• Question 3:

  What key market force is creating an opportunity for IBM Configure Price Quote (CPQ) to provide value for clients?

  A. Companies that sell complex configured products are looking to CPQ to drive over a 100% increase in an average deal size.

  B. For companies that sell complex products and services, and has inventory concerns, deploying CPQ technology would meet their needs

  C. B2B purchasers feel that buying from a website is more convenient.

  D. B2B purchasers feel that buying face-to-face is more convenient and personal.

  Correct Answer: C

• Question 4:

  What is a challenger question that you might ask when going head-to-head against SAP Hybris for IBM Commerce Software?

  A. Do you prefer a SaaS solution?

  B. What are you doing today to improve your online buying experience and retain your customers?

  C. How effectively are you able to deliver timely, relevant and promotions to customers?

  D. Describe the process for managing your online store(s) - does it require assistance from IT?

  Correct Answer: C

• Question 5:

  What does a typical large size deal look like for IBM Watson Commerce Insights Standard Edition?

  A. $350K-$450K annually

  B. $900K-$1M annually

  C. $25K-$40K annually

  D. $39k-$54K annually

  Correct Answer: A

• Question 6:

  A client is challenged with staying up-to-date on releases and maintaining consistent up-uptime. The client also runs a mission-critical eCommerce solution and requires speedy disaster recovery turnaround.

  Which IBM Commerce Software offering package is MOST appropriate to position to this client?

  A. WebSphere Commerce Managed Hosted - Essentials Edition

  B. WebSphere Commerce Managed Hosted - Standard Edition

  C. WebSphere Commerce On-Premise Professional Edition

  D. WebSphere Commerce On-Premise Enterprise Edition

  Correct Answer: B

• Question 7:

  Next to the VP of eCommerce, what are two other key target personas for IBM Dynamic Pricing?

  A. Chief Financial Officer

  B. VP of Merchandising

  C. VP of IT Infrastructure

  D. Head of Pricing

  E. Chief Supply Chain Officer

  Correct Answer: BD

• Question 8:

  When meeting with the VP of eCommerce for a retailer, which IBM Commerce Software prospecting question is the MOST appropriate?

  A. Is your inventory in one channel visible and usable by other channels?

  B. How effectively can you to deliver timely, relevant and personalized content, information and promotions to customers?

  C. What are the biggest challenges facing your stores today?

  D. How much time does your Sales Reps spend in the field versus in systems to get a quote out to the customer?

  Correct Answer: B

• Question 9:

  What is a key question to help challenge the thinking of a prospect and position IBM as a Commerce market leader?

  A. How would sales improve if you could intelligently present products and content to customers that spoke to them personally?

  B. Is your EDI software aging, or out of support?

  C. What are you doing today to deliver more personalized marketing campaigns to increase customer engagement?

  D. Do you lack inventory visibility, thereby creating higher costs?

  Correct Answer: A

• Question 10:

  What is a critical discovery question to help qualify an Omni-Channel Commerce solutions deal?

  A. How do you consistently keep your promise when fulfilling customer orders, both online and in stores?

  

  B.

  How effectively are you able to deliver timely, relevant and personalized content, information and promotions?

  C. Do you rely on business analysts/scientists to provide the accurate and timely customer insights you need to make decisions?

  D. Are Supply Chain Disruptions impacting your business and effecting your margins?

  Correct Answer: B