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National Certified Medical Assistant

Exam Details

  • Exam Code
    :NCMA
  • Exam Name
    :National Certified Medical Assistant
  • Certification
    :Test Prep Certifications
  • Vendor
    :Test Prep
  • Total Questions
    :200 Q&As
  • Last Updated
    :May 10, 2024

Test Prep Test Prep Certifications NCMA Questions & Answers

  • Question 21:

    Which blood type would be considered the "Universal Donor?"

    A. AB

    B. O+

    C. O

    D. B-

  • Question 22:

    ___________ is a protein in plasma which forms blood clots and stops excessive bleeding during tissue or vascular injury.

    A. Erythrocytes

    B. Leukocytes

    C. Reagent

    D. Fibrinogen

  • Question 23:

    In the periodic table, K is the symbol for __________.

    A. Calcium

    B. Iodine

    C. Phosphorus

    D. Potassium

  • Question 24:

    Who treats a patient that has diseases of the blood?

    A. Cariologist

    B. Pulmonologist

    C. Podiatrist

    D. Hematologist

  • Question 25:

    Calcium, potassium, and sodium are all classified as __________.

    A. Androgens

    B. Electrolytes

    C. Estrogens

    D. Prostaglandins

  • Question 26:

    Which is the term for an abnormally low white blood cell count?

    A. Anemia

    B. Leukemia

    C. Leukocytosis

    D. Leukopenia

  • Question 27:

    Call screening in a medical office is important because it allows a medical assistant to __________.

    A. Avoid taking walk-ins

    B. Avoid patients that are not emergency

    C. Make sure the patient is properly triaged

    D. Avoid patients that have caused trouble

  • Question 28:

    Which of the following should a medical assistant do when a patient calls to cancel an appointment?

    A. Have the doctor call them to reschedule the appointment.

    B. Inform them that their appointment cannot be rescheduled.

    C. Tell the patient the office is too busy to reschedule the appointment.

    D. Process the cancellation and talk to the patient about rescheduling.

  • Question 29:

    What type of booking or scheduling is used if a medical assistant brings multiple patients into the office at the top an hour to see their health care professional and they are seen on a first come, first served basis?

    A. Double booking

    B. Wave scheduling

    C. Standard procedure

    D. Time-specific scheduling

  • Question 30:

    A patient is always late for their scheduled appointments. The office manager spoke to the patient about the issue, but it has not changed the patient's behavior.

    Which of the following is an appropriate next step?

    A. Always schedule them at the end of the day

    B. Charge them a late fee

    C. Force them to find another doctor

    D. Have a heart-to-heart talk with them about the situation

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